2 User Research Jobs in Wales

that every household and business in the UK can rely on a safe and environmentally sustainable energy supply. We are looking for a senior user researcher who can use their skills and enthusiasm to help improve consumer understanding of the energy sector and net zero, and enable those we … regulate to easily find relevant guidance. You will be an highly motivated senior user researcher who will be an advocate for users as we transform OFGEM.GOV.UK The successful candidate will: Plan, prepare and lead user research activities to support the design, development and iteration of digital services. … Develop user centred methods that provide actionable insight to improve audience engagement as we transform our digital services. Align user research with organisation activities and evidence-based decision making to inform the Ofgem communications proposition. Engage senior stakeholders and colleagues in the analysis and synthesis of research more »

to ensure safe, affordable, sustainable energy for UK consumers and contribute to the Net Zero transition. Our expanding team offers new roles in Service, User, and Interaction Design with learning opportunities in the DDaT field. Enjoy hybrid working flexibility and impact energy solutions in a dynamic setting. A a … in the implementation of government schemes aimed at achieving policy outcomes that support the Net Zero initiative. The chosen candidate will collaborate extensively with user-centred design peers and multidisciplinary digital delivery teams. Additionally, the senior interaction designer will play a pivotal role in aiding the development of Ofgem … encompass facilitating interaction design efforts across Delivery & Schemes projects. You'll manage and mentor designers, fostering the growth of interaction design within the Ofgem User-Centred Design (UCD) community. Additionally, you'll mentor other UCD roles to enhance their understanding of interaction design and increase awareness and understanding of more »