1 to 25 of 646 User Research Jobs in the UK

We have an exciting opportunity for a skilled User Experience Designer to join our client, a globally recognised name and renowned brand as a market leader in their field. The key around this role is to be able to be an excellent UX Designer, and to also have the ability to understand the specific needs of a varied user … scholars, librarians and practitioners in visual and applied arts, performing arts, humanities, social sciences, law and finance as these will be the areas your work will cover. Responsibilities: Run user experience research to understand our users' journeys and needs, deciding on the best method to use (e.g. interviews, focus groups, card sorting, usage analytics). Capture findings from … user experience research and translate into clear designs and prioritised in documentation, whether for roadmap or immediate development. Produce designs (sketches, wireframes, mockups, and interactive prototypes, as appropriate) to assist with user research, internal discussion, presentations to stakeholders, and delivery. Work on a programme of continuous improvement, encompassing interface design within a tested and established design More ❯

of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is … next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain … points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as More ❯

re also building journeys that allow our contact centre agents to fully support our customers and plug the gaps where self-service isn’t possible. Responsibilities: Design and deliver user-centric digital experiences that enhance the performance and usability of our platforms. Collaborate closely with Product Owners, Development Teams, and stakeholders to understand requirements and translate them into effective … UX designs. Conduct user research and usability testing to gather insights and identify areas for improvement. Create quality wireframes, prototypes, and high-fidelity designs for new features and enhancements. Facilitate design thinking workshops and UX strategy sessions with internal and external stakeholders. Continuously evaluate and iterate on designs based on user feedback and analytics. Maintain a deep … of the latest trends and technologies in the field. Work alongside developers to ensure designs are implemented according to specifications and high-quality standards. Contribute to developing and refining user stories and acceptance criteria, ensuring a seamless translation from design to development. Key Relationships: • Senior Business Stakeholders • Head of Product • Product Owners and Project Managers • Development Teams • QA Team More ❯

solutions powered by data science. What you'll be working on A hands-on design and innovation practitioner, you will shape our products into usable and useful experiences with user needs and business goals at the forefront. Working in an agile, global team, you will work closely with designers, engineers, data scientists and product managers to solve problems in … excellence will be essential to avoid siloed thinking and efforts. You will support the Product Design Principal and Product Design Manager in defining standards and guidelines across design and research, ensuring quality and consistency in product experience. A strategic thinker, you will apply design attention to the small details and the big outcomes, setting service KPIs (Key Performance Indicators … vision, designs and explaining decisions. Key accountabilities Provide design leadership within product delivery teams working closely with product managers, UX researchers, engineers, and data scientists. Lead the creation of user-centric experiences that meet a high-quality, industry leading standard. Partner with product managers to translate requirements into user flows, wireframes, mock-ups and prototypes that lead to More ❯

sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business goals, and technology capabilities align to create seamless and impactful experiences. Could you be Triad's next "Rising Star of the Year?" Our very own Head of … UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service … maps, blueprints, and process flows that define interactions across multiple touchpoints. Journey Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usability testing to refine service solutions. Designing for Accessibility More ❯

Mastek is seeking an experienced Senior Interaction Designer to join our dynamic User-Centred Design (UCD) practice. In this role, you will lead the design of intuitive, effective, and engaging interactions for digital products and services. As a senior member of the team, you will shape strategies, mentor junior colleagues, and ensure that our work meets user needs … and business goals. You will collaborate with multidisciplinary teams and act as a trusted advisor to clients, applying user-centred design principles to deliver impactful solutions. Key responsibilities: Interaction Design · Lead the design of effective and intuitive interaction patterns for digital products and services. · Translate user research findings into actionable interaction designs. · Create high-quality wireframes, prototypes … and user flows to communicate design concepts clearly. · Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles. · Conduct usability testing and iterate on designs based on user feedback and data insights. · Champion design best practices and advocate for user-centred approaches within teams. Project Leadership · Manage interaction design deliverables, ensuring timely and More ❯

services that improve lives and systems. Our studios work closely with delivery teams to embed design deeply into every project and across every touchpoint. The Role As a Lead User Researcher at Tangity, you'll play a critical role in shaping meaningful, accessible public services that deliver lasting value to users. You'll lead research initiatives across the … full delivery lifecycle-helping agile teams validate assumptions, reduce delivery risk, and prioritise work based on real user needs. You will work autonomously, collaborating with designers, BAs, developers, and product managers to ensure evidence drives decisions at every stage. You'll also contribute to service strategy, guide team ways of working, and foster a user-first mindset across … the wider project and client organisation. What you'll be doing: Plan, lead, and deliver user research for public services across Discovery, Alpha, Beta, and Live phases Apply a range of qualitative and quantitative research methods-e.g. depth interviews, usability testing, contextual inquiry, surveys-to surface behavioural insights Establish and maintain lightweight feedback loops with target user More ❯

task. Turn nebulous concepts into specific ideas that are useful and delightful end-to-end digital product experiences. Design holistic systems, flows and interfaces that are simple, elegant, and user-friendly. Understand how to best use the current design system to ensure consistency across platforms and contribute to its continuous improvement. Draw insights from research and data, and … know how to turn those insights into tangible solutions. Build relationships and advocate for the user when collaborating with cross-functional teams in product, engineering, and marketing. Oversee the UX from conception to launch. Be a positive role model and culture carrier within the design team as well as an advocate for design within the Lightspeed organization. What you … Excellent communication and visualization skills. You can bring internal stakeholders on your design journey and explain work with focus and brevity. Fluency in use of design systems, prototyping, and user research methodologies. A passion for sharing design strategies with fellow designers, product managers, and engineers to deliver better, more user-centered products. An acute level of self More ❯

Lead UX Designer – User-Centred Design & Digital Experience 📍 Bristol (Hybrid: 2 days remote per week) 💼 Permanent | Excellent salary & full benefits We’re partnering with a major UK organisation to recruit a Lead UX Designer to help evolve their user-centred design capability and ensure that every digital product is built around real customer needs. This is a business … and collaborative UX team, taking a lead role in driving design standards, influencing stakeholders, and mentoring the next generation of designers. The Role Lead and influence the adoption of User Centred Design (UCD) across multiple product teams. Drive continuous improvement of design methodologies, tools, and processes. Build trust-based relationships with senior stakeholders and advocate for customer-centric design. … Facilitate ideation, prototyping, and user testing to co-create effective solutions. Present complex customer insights through journey maps, personas, flows and service blueprints. Champion accessibility standards, applying WCAG 2.2 to ensure inclusive design. Collaborate closely with Service Designers to understand full end-to-end journeys. Support delivery teams through to implementation and post-launch evaluation. Provide mentoring and guidance More ❯

compliant Salesforce solutions. Lead a team to deliver high quality functional outputs, as well as enable collaboration of team members across other connected streams of work including service design, user research, user experience, and development build. Plan and execute engaging, high quality functional workshops to elicit business needs. Roadmap planning and process design Lead and manage a … customer/citizen experiences. Delivery Leadership Lead and manage a team of often geographically dispersed Salesforce professionals of varying backgrounds and experience levels, including developers, business analysts, service designers, user researchers, testers, and functional consultants. Provide technical guidance and mentorship to team members, fostering a collaborative and high-performing environment. Manage project timelines, risks, budgets, and resources, ensuring on … record of investment in building high performing, diverse teams to successfully deliver programme goals. Experience in leading teams to deliver high quality key artefacts including design blueprints, process documentation, user stories and acceptance criteria, user personas etc. Experience in the end-to-end technology delivery lifecycle, including a strong understanding of the roles, responsibilities and skillsets required within More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in … service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team … products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to meet someone with Proven experience More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in … service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team … products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to meet someone with Proven experience More ❯

As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in … service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity - with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside solution team … products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to meet someone with Proven experience More ❯

Location: London Hybrid 3 days Type: Full-time Are you an experienced Product Designer (UX) with a passion for creating seamless and intuitive digital experiences? Do you thrive on user research, discovery, and designing enterprise-level solutions that put the user first? If so, we'd love to hear from you! About the Role As a Senior … Product Designer at Bank, you'll play a key role in designing and delivering user-centred digital products for both our clients and internal teams. From conducting user research and facilitating workshops to wireframing, prototyping, and testing, you'll be at the forefront of shaping innovative financial solutions. What You'll Do Strategize & Design: Conceptualize and design … new products and features across multiple teams. User Research: Gather insights to synthesize business and user needs into tangible solutions. Workshop Facilitation: Lead journey mapping, storyboarding, and ideation sessions. Prototyping & Testing: Develop and test interactive prototypes to refine user experiences. UI & Data Visualisation: Balance aesthetics with usability, ensuring consistency across products. Design System Contribution: Advocate for More ❯

a success. As we scale our platform, we are seeking a Senior UX Designer who possesses exceptional design skills, a creative mind, and a deep understanding of the digital user experience. In this pivotal role, you will be responsible for creating user-centered designs that are innovative, intuitive, and enhance our product's usability. Our Culture: At Luupli … creation of intuitive, top-quality designs from conception to final delivery. Collaboration: Partner closely with the product, engineering, and marketing teams to align product design with our strategic objectives, user needs, and technological feasibility. Design Development: Produce comprehensive design deliverables including wireframes, user flows, mock-ups, and interactive prototypes to communicate design concepts and user interaction. User Research: Conduct and analyse user research and usability testing to gather insights, validate design decisions, and drive continuous design improvement. Design System: Establish and promote design guidelines, best practices, and standards to ensure a unified and consistent user experience across our product suite. Technical Liaison: Work closely with developers to ensure the accurate translation of More ❯

a success. As we scale our platform, we are seeking a Senior UX Designer who possesses exceptional design skills, a creative mind, and a deep understanding of the digital user experience. In this pivotal role, you will be responsible for creating user-centered designs that are innovative, intuitive, and enhance our product's usability. Our Culture: At Luupli … creation of intuitive, top-quality designs from conception to final delivery. Collaboration: Partner closely with the product, engineering, and marketing teams to align product design with our strategic objectives, user needs, and technological feasibility. Design Development: Produce comprehensive design deliverables including wireframes, user flows, mock-ups, and interactive prototypes to communicate design concepts and user interaction. User Research: Conduct and analyse user research and usability testing to gather insights, validate design decisions, and drive continuous design improvement. Design System: Establish and promote design guidelines, best practices, and standards to ensure a unified and consistent user experience across our product suite. Technical Liaison: Work closely with developers to ensure the accurate translation of More ❯

serious freedom to help shape and grow my clients brand across all digital touch points! The team you will be joining is a lean machine, navigating briefs, gathering customer research and delivering creative solutions to a fast-paced business. They share their colleague's spirit to grow the business through innovation and sales. As my client are knee deep … content and projects. They are embarking on updating their style for the launch of their new website and need a strong leader to deliver this new style with great user journeys, customer experience and beautiful UI. Whilst you'll be responsible for delivering the new style across the website and related products and platforms. You will work alongside the … dedicated team; taking an interest in user experience, testing and customer feedback. You will be the most senior designer in the business with scope to grow out your own team in the future. ROLE REQUIREMENTS Five or more years of experience in UX research and design Proficient with user interface design patterns and UCD methodologies Able to More ❯

ION is seeking a creative and motivated Senior UX Designer to join our dynamic team in London. As a Senior UX Designer, you will translate user insights into engaging and intuitive user experiences. We are looking for a strong UX designer who is qualified, with 4-6 years experience, who is eager to learn and enjoys the challenge … products. You will collaborate with Lead designers, product managers, and developers to create functional and visually appealing features that meet both our customers' and business needs. Key Responsibilities: Conduct user research and gather insights to inform design decisions. Create wireframes, prototypes, and user interface designs. Deliver design projects from concept to completion. You will be expected to … lead some projects or initiatives. Collaborate with cross-functional teams to ensure a seamless user experience. Participate in usability testing and iterate on designs based on feedback. Mentor junior designers and provide guidance on best practices and processes. Stay updated with the latest design trends and tools. Required Skills, Experience and Qualifications: 4-6 years experience in UX design. More ❯

SC Eligible A well-established technology consultancy is looking to hire UX Designers for full-time, permanent positions. This role is a great fit for individuals passionate about creating user-first digital services in agile environments. Location: Remote-first, with occasional client site travel Salary: Up to £55,000 per annum + benefits Clearance: Must be eligible for SC … with no trip abroad over 28 consecutive days) Essential: Experience with GDS prototyping toolkit and Coding experience with HTML, CSS, Javascript/Nunjucks Role Overview We're seeking a user experience designer who can take ownership of the design lifecycle from discovery through to delivery. You’ll be working alongside multidisciplinary teams to translate complex requirements into clear and … usable experiences. Key Responsibilities Apply human-centred design approaches across service delivery phases Collaborate with researchers and other designers to shape and act on user insights Translate stakeholder needs into user-friendly, accessible design outcomes Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive More ❯

SC Eligible A well-established technology consultancy is looking to hire UX Designers for full-time, permanent positions. This role is a great fit for individuals passionate about creating user-first digital services in agile environments. Location: Remote-first, with occasional client site travel Salary: Up to £55,000 per annum + benefits Clearance: Must be eligible for SC … with no trip abroad over 28 consecutive days) Essential: Experience with GDS prototyping toolkit and Coding experience with HTML, CSS, Javascript/Nunjucks Role Overview We're seeking a user experience designer who can take ownership of the design lifecycle from discovery through to delivery. You’ll be working alongside multidisciplinary teams to translate complex requirements into clear and … usable experiences. Key Responsibilities Apply human-centred design approaches across service delivery phases Collaborate with researchers and other designers to shape and act on user insights Translate stakeholder needs into user-friendly, accessible design outcomes Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive More ❯

SC Eligible A well-established technology consultancy is looking to hire UX Designers for full-time, permanent positions. This role is a great fit for individuals passionate about creating user-first digital services in agile environments. Location: Remote-first, with occasional client site travel Salary: Up to £55,000 per annum + benefits Clearance: Must be eligible for SC … with no trip abroad over 28 consecutive days) Essential: Experience with GDS prototyping toolkit and Coding experience with HTML, CSS, Javascript/Nunjucks Role Overview We're seeking a user experience designer who can take ownership of the design lifecycle from discovery through to delivery. You’ll be working alongside multidisciplinary teams to translate complex requirements into clear and … usable experiences. Key Responsibilities Apply human-centred design approaches across service delivery phases Collaborate with researchers and other designers to shape and act on user insights Translate stakeholder needs into user-friendly, accessible design outcomes Present and defend design decisions based on user research and usability testing Produce UX assets such as personas, journey maps, interactive More ❯

work as part of Product squads co-creating solutions grounded in real customer needs. We believe the best experiences come from deep understanding, which is why we embed continuous user research, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Lead and influence User Centred Design (UCD) Play a lead … strong trust-based relationships with senior stakeholders to support, influence and grow UCD principles Advocate and provide guidance on how to use customer insights and data to inform the user experience Present knowledge of users in ways such as user journey maps, personas screen flows and service blueprints Instruct and influence accessibility with a strong knowledge of WCAG … 2.2 Design end-to-end Use qualitative and quantitative data to create digital user experience journey maps. Work with Service Designers to consider the whole user journey, other people/processes that support it and how people interact with it in the real world Facilitate ideation of solutions to business and user problems Create prototypes of proposed More ❯

work as part of Product squads co-creating solutions grounded in real customer needs. We believe the best experiences come from deep understanding, which is why we embed continuous user research, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Lead and influence User Centred Design (UCD) Play a lead … strong trust-based relationships with senior stakeholders to support, influence and grow UCD principles Advocate and provide guidance on how to use customer insights and data to inform the user experience Present knowledge of users in ways such as user journey maps, personas screen flows and service blueprints Instruct and influence accessibility with a strong knowledge of WCAG … 2.2 Design end-to-end Use qualitative and quantitative data to create digital user experience journey maps. Work with Service Designers to consider the whole user journey, other people/processes that support it and how people interact with it in the real world Facilitate ideation of solutions to business and user problems Create prototypes of proposed More ❯

Senior Interaction Designer (Central Government) Position Description If you're a skilled Senior Interaction Designer who thrives in a collaborative environment and cares about creating user-centred digital services, we want to hear from you. Become part of our growing team of designers and researchers working with a range of UK government clients on projects that have real-world … NSV) to Security Check (SC) level as a minimum. Your future duties and responsibilities As an Interaction Designer at CGI, you'll play a crucial role in shaping the user experience of UK government digital services. Your work will enhance the way citizens interact with government services, making them more intuitive, efficient and accessible. Key duties include: • Designing user … that are intuitive and seamless • Developing low to high-fidelity prototypes using the GOV.UK prototyping toolkit • Prototyping collaboratively, from early sketches to high-fidelity clickable prototypes • Collaborating with other user-centred design disciplines to create effective government services • Assisting with user research and usability testing activities • Understanding users' needs and behaviours, and translating user stories into More ❯

platforms, including websites, mobile applications, and email. Lead the planning, design, development, testing, and deployment of new digital features and functionalities, ensuring high quality, scalability, and performance. Champion a user-centric design approach, utilizing data and user feedback to inform product enhancements and new feature development. Ensure robust architecture, security, and compliance across all digital properties. Establish and … initiatives. Utilise data analytics to monitor performance, identify areas for improvement, and demonstrate ROI of digital investments. Implement A/B testing and other optimization strategies to continuously enhance user engagement and conversion rates. 7. Budget & Resource Management: Manage the digital development budget, ensuring cost-effective allocation of resources and adherence to financial targets. Oversee vendor selection and management … related qualifications 10 years of progressive experience in a consumer-facing business in digital product development, programme management. Solid experience with UX/UI best practices, design thinking, and user research. Proven track record of successfully leading and delivering complex digital programmes and projects from concept to launch. Expertise in agile development methodologies and project management tools. Experience with More ❯