part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job descriptionAs a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate userresearch and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams across HMRC. More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector or DSSS Build user-centred practices in new teams Align userresearch activities with wider plans to inform a service proposition Carry out userresearch and supervise and develop … other user researchers to assure and improve research practice Inclusive research. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary … userresearch methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical colleagues in analysis and synthesis. You can advise on choice and application of techniques, and can critique colleagues findings to assure best practice. Presenting research findings. More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
HMRC
part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job description As a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate userresearch and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Capgemini
s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical … digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse userresearch, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. Working at Capgemini Invent would give you opportunities to develop and grow, working … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
cost and timescales whilst enhancing quality. The NHSBSA follows multi-cloud and cloud first principles, technical architects are key to realising that ambition. Collaborating with other professions such as userresearch, user experience design, development, test and DevOps, you will create available, secure and performant applications deployed in the AWS cloud that are continuously iterated in an … information. 4. Proactively devising and managing initiatives to deliver capacity, performance and system availability improvements to meet or exceed targets. 5. Translating designs both logical and physical to support user friendly processes and systems, and communication of this across a variety of stakeholders including, business areas, projects or programme teams.6. Sets technical standards, tools, techniques and methods and advises More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
the best services. You'll identify blockers, and find the best way round through, and over. You will get the best out of experts in software engineering, process design, userresearch and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead … and others. Experienced in the use of Agile principles and practices. Technical statement: Experience of digital delivery in an agile environment across multiple phases, with a strong emphasis on user-centric design principles to ensure solutions are tailored to meet user needs and deliver optimal user experiences. The sift panel will use the information in your employment More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
you will deliver high profile digital products and services for some of the UKs largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to … quality, compelling design concepts and artefacts such as personas, service maps and wireframes. Lead on design workshops and design sprints with the team, senior stakeholders and users Work with user researchers as part of a multi-disciplinary team to create designs based on research that meet user need Rapidly design and test digital prototypes with users Train … You have experience delivering in the UK public sector including using the GOV.UK design system, working to GDS standards and passing Service Standard Assessments You have strong experience in user-centred design, from concept to delivery You are experienced in rapid paper and digital prototyping, work closely with developers and understand security, accessibility, version control and hosting. You work More ❯
Gateshead, England, United Kingdom Hybrid / WFH Options
G.Digital
Fancy working at a scale up that's on an upward trajectory? A health & fitness organisation are currently scaling their tech team exponentially and looking to add a User Researcher to the team 🥳 They're big believers that this is a key piece in the design team and are looking to make their app the best it can be … existing ones, meaning you'll have so much variety. There's also open ears ready to hear your ideas for improvements! If you're looking to design and lead research that tells compelling stories, brings clarity to complexity and directly shapes customer-focused design and business decisions then this could be the role for you What they're looking … data led as there's a LOT of data being input on a daily basis 💭 The ability to manage multiple work streams 🗣️ An individual to be the voice of user-centred design and data driven decision What's in it for you? 💞 The opportunity to work on a product that genuinely improves people lives 💪 Champion the voice of the More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
amber labs
multi-disciplinary agile team, contributing to the development of robust applications and APIs within a modern cloud environment (primarily AWS). Your work will directly influence service improvements and user experience, ensuring high-quality digital solutions are delivered. Key Responsibilities: Develop and maintain secure, scalable applications using Java, Spring Boot, and AWS integrations (SNS/SQS). Collaborate closely … with product managers, delivery managers, business analysts, user researchers, and engineers to refine technical direction. Write clean, testable code following best practices in security, accessibility, and DevOps. Participate in code reviews, pair programming, and continuous integration/deployment processes. Troubleshoot and resolve live service issues, ensuring resilience and availability. Work within GDS (Government Digital Service) standards and contribute to More ❯
ll lead multiple development teams, define engineering standards, and drive the delivery of scalable, accessible web platforms. Working across projects, you'll collaborate with service owners, delivery managers, and user researchers to ensure our services meet the highest standards of usability, security, and performance. You'll be responsible for system architecture, reusable design systems, and embedding modern development practices … and embedding engineering standards. Supports team development and drives continuous improvement. Front-End Development : Technical expertise in secure, scalable front-end development and cloud platforms (e.g. AWS, Azure). User-Centred Design & Accessibility : Proven ability to lead the creation of inclusive, user-focused services at scale, including the development and governance of reusable design systems. System Design & Delivery More ❯