Milton Keynes, Buckinghamshire, South East, United Kingdom
In Technology Group Limited
where necessary, providing detailed documentation and diagnostics. Deliver excellent customer service, maintaining clear communication with clients throughout issue resolution. Participate in project work, including infrastructure upgrades, migrations, and cloud adoption initiatives. Maintain accurate records in the ticketing system and create/update technical documentation. Technical Skills & Experience Required Minimum … DNS/DHCP Azure/Azure AD (basic to intermediate level) Networking fundamentals - VLANs, firewalls, VPNs Remote desktop services and virtualization (e.g., Hyper-V, VMware) Experience with RMM tools and professional service automation (PSA) systems. Relevant IT certifications (e.g., CompTIA, Microsoft, ITIL) are advantageous. In Technology Group Ltd is More ❯
problem, request) Manage your daily schedule by working through service dashboards and prioritising tickets Event Monitoring and perform initial triage on Network, Compute, Storage, VMware, Backup & DR infrastructure Communication with customers as required; keeping them informed Identify trending and patterns to initiate Problem Management Support of Internal IT … onboarding What are we looking for? Customer focused with excellent interpersonal skills Willingness to go above and beyond and take ownership Good knowledge of VMware/Horizon/VDI or equivalent Familiar with all Microsoft technologies - Desktop OS, Server OS, Hyper-V, Active Directory, Exchange Background in Cloud technologies More ❯
Employment Type: Permanent
Salary: £38000 - £43000/annum shift allowance, bonus, excellent be
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
Experience supporting multi-site clients and working to SLAs Expertise in Microsoft 365, Azure, Windows Server, Exchange, Teams Hands-on with Hyper-V/VMware, Active Directory, Endpoint Management Skilled in SAN/NAS storage, LAN/WAN, VPNs, Firewalls (Cisco, Meraki, Sophos) Familiar with server hardware, RAID, and … virtualization platforms Able to plan and support large-scale infrastructure migrations Strong problem-solving and project delivery skills Why Apply? This is a fantastic opportunity to join a supportive and ambitious team where innovation is encouraged, and development is continuous. With access to extensive learning resources, including LinkedIn Learning More ❯
Role: Senior Pre-Sales Solutions Engineer Location : Milton Keynes Salary Range : £50-60K salary plus car allowance and commission. About Us: We have been providing our clients with comprehensive IT Support and technology solutions, including cloud services, managed print More ❯