4 of 4 VMware Infrastructure Jobs in Oxfordshire

highly skilled generalist, will be expected to pursue at least one line of specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.) Key Responsibilities Key Responsibilities: Manage incident and request tickets ensuring established SLA's are met. Being the first point of contact for escalations … support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request. Monitor and maintain client's Infrastructure and systems. Proactively respond to monitoring alerts and notifications. Servicing tasks within client on/offboarding processes. Ensuring that all role specific ...

well-established and award-winning MSP based in Oxfordshire is looking for an experienced 3rd Line Engineer to join their Infrastructure team. This is a senior escalation role within the Service Delivery department, working across a broad range of client environments and technology stacks. Key Responsibilities … point for 2nd Line engineers across incidents and requests Manage tickets in line with established SLAs, keeping clients informed throughout Monitor and maintain client infrastructure and systems, responding proactively to alerts Produce and implement change requests for internal and external requirements Support client on/offboarding processes and assist ...

sites when required. Key Responsibilities Provide 2nd line technical support via phone, email, and remote access tools. Diagnose and resolve hardware, software, networking, and infrastructure issues. Manage and complete service requests, incidents, and routine IT administration tasks. Perform system maintenance and monitoring activities. Take ownership of support tickets through … Technologies Windows 10 and Windows 11 Microsoft 365 Microsoft Intune Apple macOS and iOS Endpoint Security solutions (Antivirus, EDR, XDR) SaaS Backup solutions Server & Infrastructure Technologies Windows Server 2016-2025 Microsoft Azure Microsoft Exchange/Hosted Exchange Remote Desktop Services (RDS) VMware Backup technologies such as Datto, Veeam ...

sell and upsell into existing accounts Manage the full sales cycle from lead generation through to close Collaborate with pre-sales engineers on complex infrastructure and cloud projects Advise clients and provide quotations for project requirements Attend face-to-face client meetings as appropriate Manage supplier relationships and negotiate … hunter mentality Commutable to Oxford Beneficial Skills Consultative, solution-based sales approach High-level sales experience with any of the following: Sophos, Dell, HP, VMware, VEEAM, Microsoft/Azure What Our Client Is Offering Base salary £40,000 - £45,000 Uncapped commission - up to 15% of monthly GP figures ...