Housing Systems Support Officer
- Hiring Organisation
- Niyaa People
- Location
- Luton, Bedfordshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £50,000
users. Investigating and resolving routine system and data queries. Supporting users with housing management processes, system navigation and best practice. Assisting with data cleansing, validation and data quality initiatives. Supporting User Acceptance Testing (UAT) for system changes, upgrades and enhancements. Liaising with the software provider on incidents, defects and service … requests. Producing and maintaining user guides, procedures and process documentation. Supporting report validation and data analysis. Assisting with system administration, configuration and change activities. Identifying recurring issues, trends and opportunities for system improvement. Supporting the Systems & IT Lead with projects and operational priorities relating to Pyramid and associated business systems. ...