running Win10/Win11, MS O365, iPhone and Android mobile devices printers management with InTune/Endpoint Manager, printer networks and other desktop tools and technologies including MS Teams VideoConferencing facilities. You will provide user support for technical issues such as network connections (LAN/VPN/Wireless/Remote Access), VoIP phone systems (basic support) as More ❯
Worksop, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Omega Resource Group
Microsoft tools. • Understanding of Operational Technology and IoT and how these can exist along side IT. • Practical knowledge of Okta or similar IDP platforms. • Experience with AWS products. • Zoom VideoConferencing & VOIP administration. • Microsoft Office 365 & Azure AD administration. • Windows Desktop deployment, maintenance, and management practices (InTune/SCCM). • Powershell & scripting capability Candidates who are currently an More ❯
Microsoft tools. • Understanding of Operational Technology and IoT and how these can exist along side IT. • Practical knowledge of Okta or similar IDP platforms. • Experience with AWS products. • Zoom VideoConferencing & VOIP administration. • Microsoft Office 365 & Azure AD administration. • Windows Desktop deployment, maintenance, and management practices (InTune/SCCM). • Powershell & scripting capability Candidates who are currently an More ❯
Rhodesia, Nottinghamshire, United Kingdom Hybrid / WFH Options
Omega Resource Group
Microsoft tools. • Understanding of Operational Technology and IoT and how these can exist along side IT. • Practical knowledge of Okta or similar IDP platforms. • Experience with AWS products. • Zoom VideoConferencing & VOIP administration. • Microsoft Office 365 & Azure AD administration. • Windows Desktop deployment, maintenance, and management practices (InTune/SCCM). • Powershell & scripting capability Candidates who are currently an More ❯
South Yorkshire, Carlton, Barnsley, United Kingdom Hybrid / WFH Options
Omega Resource Group
Microsoft tools. • Understanding of Operational Technology and IoT and how these can exist along side IT. • Practical knowledge of Okta or similar IDP platforms. • Experience with AWS products. • Zoom VideoConferencing & VOIP administration. • Microsoft Office 365 & Azure AD administration. • Windows Desktop deployment, maintenance, and management practices (InTune/SCCM). • Powershell & scripting capability Candidates who are currently an More ❯
Employment Type: Permanent
Salary: £48000 - £55000/annum Car Allowance + Bonus
running Win10/Win11, MS O365, iPhone and Android mobile devices printers management with InTune/Endpoint Manager, printer networks and other desktop tools and technologies including MS Teams VideoConferencing facilities. You will provide user support for technical issues such as network connections (LAN/VPN/Wireless/Remote Access), VoIP phone systems (basic support) as More ❯
dedicated Customer Service team. This role involves day and night shifts. Your responsibilities as a First Line Service Desk Analyst: • Provide first-line IT support via phone, email, and video conference • Log and manage incidents, service requests, and changes using an ITSM tool • Prioritise and escalate issues following ITIL best practices • Deliver exceptional customer service and clear communication • Perform … skills and attention to detail. • ITIL Foundation Certification. • Experience with ITSM/call management systems. • Working knowledge of Microsoft Office, Windows OS, Active Directory. • Familiarity with Cisco VoIP and videoconferencing tools. If you're a results-driven Service Desk Analyst with a passion for delivering high-quality IT support, we want to hear from you. Immediate start. More ❯
hardware diagnostics and repair skills; experienced in supporting printers, scanners, copiers, and peripheral devices across network environments. AV & Meeting Room Technology: Capable of setting up and supporting AV systems, videoconferencing tools, and meeting room technologies. Scripting & Automation (Optional): Familiarity with shell scripting, AppleScript, or automation tools to streamline Mac administration tasks is an advantage. The Role Manage … tested. Work with IT leadership and other departments to support technology needs. Assist in IT projects including rollouts, upgrades, and system migrations. Set up and maintain AV equipment and videoconferencing tools in meeting rooms. Provide technical support during events or meetings, both onsite and remotely. Maintain technical documentation, asset inventories, and support logs. Train users on best More ❯
A good understanding of mobile devices, such as Apple iOS smartphones and tablets. Strong background in Microsoft products, Microsoft Office365, and Windows versions. Familiarity and comfort in using web conferencing, collaboration tools, and applications such as Microsoft Teams, Zoom, WhatsApp, Cisco Webex etc. Knowledge of ServiceNow or other ITSM along with ticket management best practices. Skills IT industry experience … + past VIP/Exec support Microsoft Windows Microsoft Office O365 ServiceNow ITSM Microsoft Teams VideoConferencing Technologies Apple OSX/Apple Mobile iOS Active Directory Mimecast Remote Support Tools Incident, Request, Problem, and Change Management ITIL foundation or other relevant IT qualifications Location: City of London, London (Onsite) Term: Full-Time, Permanent Salary More ❯
well as remote support for Global offices alongside global IT support teams. Supporting warehouse team operations, including warehouse devices such as Zebra RF Guns, printers (HP, Honeywell, Kyocera) Supporting videoconferencing equipment. Networking: Troubleshoot network issues, including connectivity, Wi-Fi or cabled network issues by having a good understanding of networking. Collaborate with network administrators to optimize network More ❯
well as remote support for Global offices alongside global IT support teams. Supporting warehouse team operations, including warehouse devices such as Zebra RF Guns, printers (HP, Honeywell, Kyocera) Supporting videoconferencing equipment. Networking: Troubleshoot network issues, including connectivity, Wi-Fi or cabled network issues by having a good understanding of networking. Collaborate with network administrators to optimize network More ❯
Bridgend, Wales, United Kingdom Hybrid / WFH Options
Tokio Marine HCC
Skills and Experience Specification: 1+ years of experience in a Service Desk environment Strong knowledge of Active Directory and virtualisation technologies, such as Citrix and Citrix Workspace. Experience with videoconferencing equipment and software, including Microsoft Teams. Ability to prioritise and manage multiple tasks and deadlines effectively. Flexibility and adaptability in response to changing priorities and business needs. More ❯
IT policies and procedures accordingly. To escalate IT issues as appropriate to a Senior IT Management Laptop imaging, software installations and configurations including Operating System. Monitor and support live video conferencing. Hardware rollouts and refreshes. Provide support for telecoms and mobile devices. Provide coaching to end users. Plan and implement staff relocations around the office Local server installation/ More ❯
Birmingham Airport, Birmingham, West Midlands, England, United Kingdom
RT Consulting
first-line support to a nationally distributed user base. Working on a 24/7/365 shift rota, you will: Deliver responsive IT support via telephone, email, and videoconferencing Log, prioritise, and escalate incidents, service requests, problems and changes using ITSM tools Provide a high standard of customer service, ensuring consistent communication and accurate updates Diagnose … Certificate (or working knowledge of ITIL principles) Familiarity with ITSM/call management systems Working knowledge of: Microsoft Office and Windows Operating Systems Microsoft Active Directory Cisco VoIP and VideoConferencing systems Why Join RT Consulting? Joining the RT Society means more than just project deployment. You become part of a community of experienced professionals. As a member More ❯
all computers, servers and infrastructure Managing the site server room and ensuring that standards are maintained Be responsible for the installation and configuration of collaboration tools, including MS Teams, videoconferencing equipment, IP phones and smart phones. Provide instruction and education to users about these tools Support desktop and laptop users working with Windows 10, Windows 11 and More ❯
AP), Firewall configuration and management Troubleshoot advanced network issues (routing, switching, VoIP) Deploy and maintain: Windows/Linux server environments, Virtualization platforms, Storage solutions and backup systems, VoIP and video conference systems. Implement and manage: Endpoint protection solutions (antivirus/encryption), Patch management systems, Two-factor authentication infrastructure. Ensure compliance with enterprise security policies Provide desktop support (in-person … inductions). Conduct IT training and maintain support documentation. Perform O&M for industrial PCs (production line support, backups, fault resolution). Maintain door access/CCTV systems and videoconferencing equipment. Participate in after-hours/Weekend support (remote or onsite). Ensure IT environments comply with company global security policies. Work with global IT teams to … Networking). Advanced networking knowledge: Routing/switching (CCNA or equivalent). Microsoft certifications preferred (Windows Server 2012R2/2016/2019). Virtualization (VMware/Hyper-V), VoIP, video conferencing. Endpoint security (encryption/patching/2FA). Strong problem-solving, teamwork, and communication skills. Ability to work after-hours/weekends. Desired: CCNP, MCSE, or other relevant More ❯
VoIP Manage endpoint protection, patch management, encryption, and 2FA Provide IT support for employees onsite and remotely, including onboarding and training Maintain production IT equipment, CCTV, access control, and videoconferencing systems Participate in scheduled out-of-hours and weekend support Ensure compliance with internal IT and security policies Collaborate with global IT teams to develop effective solutions … About You Minimum 3 years' experience in enterprise IT (Windows, networking) Strong networking knowledge (CCNA or equivalent) Experience with Microsoft Server Skilled in VMware/Hyper-V, VoIP, and conferencing tools Familiar with endpoint security, encryption, patching, and 2FA Strong problem-solving and interpersonal skills Willing to work occasional evenings/weekends as required Mandarin speaking desireable What's More ❯
Huawei Technologies Research & Development (UK) Ltd
AP), Firewall configuration and management Troubleshoot advanced network issues (routing, switching, VoIP) Deploy and maintain: Windows/Linux server environments, Virtualization platforms, Storage solutions and backup systems, VoIP and video conference systems. Implement and manage: Endpoint protection solutions (antivirus/encryption), Patch management systems, Two-factor authentication infrastructure. Ensure compliance with enterprise security policies Provide desktop support (in-person … inductions). Conduct IT training and maintain support documentation. Perform O&M for industrial PCs (production line support, backups, fault resolution). Maintain door access/CCTV systems and videoconferencing equipment. Participate in after-hours/Weekend support (remote or onsite). Ensure IT environments comply with company global security policies. Work with global IT teams to … Networking). Advanced networking knowledge: Routing/switching (CCNA or equivalent). Microsoft certifications preferred (Windows Server 2012R2/2016/2019). Virtualization (VMware/Hyper-V), VoIP, video conferencing. Endpoint security (encryption/patching/2FA). Strong problem-solving, teamwork, and communication skills. Ability to work after-hours/weekends. Desired: CCNP, MCSE, or other relevant More ❯
City of London, London, Old Street, United Kingdom
Langley James IT Recruitment
/11 environments and Office 2016/2019/M365 Building and maintaining desktops and laptops (hardware/software) Managing core networking protocols - TCP/IP, DHCP, DNS Handling videoconferencing support (Teams, Zoom) Working closely with the security team on system alerts and best practices Supporting users with mobile devices (iPhone, iPad, Android) Actively participating in infrastructure More ❯
systems, manage Active Directory, and maintain critical IT infrastructure Collaborate with our managed service provider on exciting projects spanning security, networking, and system optimization Develop your skills across telephony, videoconferencing, and social media management Contribute to our knowledge base and help shape IT processes that drive business success What We're Looking For: 2+ years of hands More ❯
Development Teams. Logging, tracking and managing incidents and service requests using a ticketing system, ensuring timely resolution in line with SLAs. Performing routine maintenance and updates on IT/Videoconferencing systems, including servers, networks, and workstations. Managing cloud platforms such as Azure. Creating and maintaining comprehensive documentation for IT processes, procedures and troubleshooting guides. Assisting in IT More ❯
strong foundation in networking, including QoS, VLANs, DNS, and firewalls, with a focus on VoIP traffic. What You'll Do: Resolve Level 2 and 3 incidents across telephony and videoconferencing environments Respond to hardware and software application requests Participate in and lead Unified Communications and videoconferencing projects Support operational teams on an ad hoc … basis Maintain and optimise telephony and video infrastructure (MCO) Lead and mentor local team members, encouraging knowledge sharing What You'll Bring: Eligibility for SC Clearance (you must have lived in the UK continuously for the last 5 years) Expertise in Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx), Webex, and videoconferencing solutions (TMS More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
ARM
services across the UK. The individual will work as part of the Customer Service Centre (CSC) on a 24/7 shift rota, answering correspondence via email, telephone and video conference. Requests will be logged, categorised, prioritised and escalated as appropriate. ***Please note - The selected candidate MUST HAVE ACTIVE SC Clearance for this position*** Responsibilities on the role- * Communicate … effectively with customers and third parties via telephone, email and video conference on a daily basis * Logging of all Incidents, Service Requests, Problems, Changes and Knowledge within an ITSM tool, categorising and prioritising them as appropriate * Handle enquiries, complaints and escalations from customers and other stakeholders * Able to analyse complex issues and follow established processes and procedures * Assign priorities … beneficial) * Intermediate working knowledge of Microsoft Office Applications * Intermediate working knowledge of Microsoft Operations Systems * Intermediate working knowledge of Microsoft Active Directory * Basic working knowledge of Cisco VoIP and VideoConferencing systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM More ❯
service management framework (ITIL beneficial) Intermediate knowledge of Microsoft Office Applications Intermediate knowledge of Microsoft Operating Systems Intermediate knowledge of Microsoft Active Directory Basic knowledge of Cisco VoIP and VideoConferencing systems Key Tasks Communicate effectively with customers and third parties via telephone, email, and video conference daily Log incidents, service requests, problems, changes, and knowledge within More ❯