IT Support Analyst
Glasgow, Scotland, United Kingdom
AutoRek
System Administration Perform user administration tasks such as password resets and access control management. Setup, configure, and troubleshoot laptops, mobiles, peripherals, and standard business software. Setup, troubleshoot, and manage virtual machines using Hyper-V Manager. Create and manage customer file shares using Cerberus FTP Server. Documentation & Asset Management Accurately log all support incidents and service requests in the ticketing … experience with virtualization platforms such Hyper-V. Strong analytical and problem-solving skills, with the ability to prioritise conflicting demands. Desirable Knowledge of PowerShell scripting Knowledge of Azure (Azure Virtual Desktop) Personal Attributes Proactive and solution-oriented mindset with a passion for continuous improvement. Ability to work both independently and collaboratively as part of a team. Strong organisational More ❯
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