1 Virtual Desktop Jobs in Merseyside

requests via email or phone, following established request fulfilment and incident management processes. Troubleshooting and Support: Diagnose and resolve technical issues related to Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and other IT systems or hardware (Tier 1 & 2). Security and Privileges: Manage user … security privileges, reset passwords, and participate in security process development. Collaboration: Work closely with other teams, including desktop/network teams, to tackle projects and initiatives. What you'll need to succeed Experience working as a Service Desk Analyst, IT Support Analyst, IT Technician or First Line IT Support more »