2 of 2 Virtual Desktop Jobs in Somerset

exceptional technical support and service to end-users within the organization, specializing in end-user computing technologies. In this role, you will troubleshoot and resolve technical issues related to desktop computing, mobile device management, and software applications. You will work directly with customers and internal staff to deliver timely and effective solutions, ensuring smooth operations and minimal downtime. As … may be considered in substitution for the minimum qualifications. Experience Minimum of 2 years of experience in technical support or help desk environments. Experience with Microsoft Windows operating systems, desktop applications, and troubleshooting hardware/software issues. Familiarity with cloud-based tools such as Azure Intune for endpoint management. Basic understanding of security practices, including endpoint protection, encryption, and … all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.) Provide technical support to end-users for desktop, laptop, and mobile devices, ensuring efficient resolution of hardware, software, and connectivity issues. Manage and troubleshoot devices using Microsoft Intune, including configuration profiles, application deployment, and security compliance. Utilize More ❯

Familiarity with application packaging and testing for Windows environments. Structured approach to documentation and process improvement. Strong troubleshooting skills and collaborative problem-solving abilities. Exposure to macOS, Linux, or virtual desktop infrastructure is beneficial but not essential. What we offer We value diversity and inclusion, with a commitment to equality and intersectionality, recognized by a Silver Athena SWAN More ❯