Technical Support Engineer
Redruth, Cornwall, United Kingdom
Shorterm Group
and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L Band, LTE), bespoke virtual environments, and related infrastructure. Proactively monitor network systems, investigate alerts, issue reports, and resolve service-related incidents. Troubleshoot IP networks, routing and switching faults, and both fixed and … Maintain up-to-date knowledge of the full product and service portfolio to effectively support frontline teams. IT Infrastructure Support Responsibilities Build and maintain IT hosting infrastructure including storage, virtual environments, email systems, and backup solutions. Maintain telephony systems and assist with deployment and setup of hardware. Provide technical support to internal users and nominated external customers, owning More ❯
Employment Type: Permanent
Posted: