IT Support Team Leader
- Hiring Organisation
- CMA CGM (UK) Shipping Limited
- Location
- Liverpool, Merseyside, North West, United Kingdom
- Employment Type
- Permanent, Work From Home
support duties, this role involves assisting with daily monitoring, administration, and support of the local infrastructure environment. The infrastructure comprises several physical servers that host approximately 30 virtual servers, with off-site replication. WHAT YOU'LL BE DOING Ensuring all requests and incidents within the Global Helpdesk … including subsiduaries) Document technical processes, best practices, and IT procedures to ensure efficiency and knowledge sharing. Provide timely and effective technical support of computers, servers and mobile devices Provide a secure and reliable electronic environment. Monitor daily backup procedures ensuring compliance Organise regular travel to UK & Ireland offices ...