Head of Client Delivery
Solihull, West Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Robert Walters
collaborative environment, professional growth, strategic accounts, cross-functional teams, mentoring, continuous improvement A leading solutions provider is seeking a Head of Client Delivery to join their UK-based team in Solihull. This pivotal senior leadership position offers you the chance to shape and optimise client-facing delivery operations, ensuring exceptional service across all clients and regions. With a … on your expertise and leadership. Benefit from flexible hybrid working opportunities that support your work-life balance while enabling you to make a significant impact within a collaborative team environment. Take on a senior leadership role with real influence-overseeing cross-functional teams, managing strategic client relationships, and driving continuous improvement across the client delivery function. What you … Champion accountability, quality assurance, and continuous improvement initiatives within the client delivery function to foster ongoing development. Support and develop Delivery Managers through coaching, feedback, and structured performance management processes. Align pre-sales commitments with onboarding processes and long-term outcomes by partnering with sales and client success leaders. Oversee strategic accounts directly, ensuring that service standards are More ❯
Employment Type: Permanent, Work From Home
Salary: £80,000
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