Technical Support Team Leader
birkenhead, north west england, united kingdom
Reed Technology
Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases and swift processing of Telephony VoIP and Broadband orders. The successful candidate will provide leadership, maintain operational standards, and act as the key point for troubleshooting and decision-making. You will … verbal communication skills for effective interaction with customers, suppliers, and internal teams. * Customer Service: A customer-focused mindset. * Technical Aptitude: Solid understanding of Telephony VoIP and Broadband technologies, with a willingness to stay updated on industry trends. * Problem Solving: Proactive in identifying and resolving issues efficiently. * Attention to Detail: Ensures More ❯
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