3 of 3 VoIP Jobs in Birmingham

technical documentation on system installation and support procedures. Providing customer training Working closely with the service delivery and project teams. Skills Required: Understanding of VoIP, SIP, RTP, TCP & UDP protocols, Layer 2 and 3 routing, VLANs, QoS DNS, DHCP, LANs & WANs and familiarity with using diagnostics tools such as Wireshark. ...

+ Strong Package Are you a 2nd/3rd Line Voice & Network Engineer looking for more variety and responsibility? Want to work across VoIP, networking, connectivity, security, site design, installations and Cyber Essentials rather than being tied to a service desk? This could be an excellent next move. An established … genuinely varied, hands-on position covering 2nd and 3rd line support, technical projects and client-facing engineering. You'll work across: Hosted voice and VoIP solutions Network design, connectivity and security Site surveys, installations and configuration SBCs and carrier integrations Complex fault finding and root-cause analysis Cyber Essentials assessments ...

environment, so you'll need to understand the technology your team is supporting. You'll have working knowledge across areas such as: Managed IT, VoIP, Networking, Connectivity, Cyber Security, Cloud You don't need to be the person fixing the technical issue yourself but you do need to know enough … agents and technical engineers Hands-on experience administering/configuring a PSA system - ideally HaloPSA or similar Strong understanding of managed IT, networking, connectivity, VoIP and cyber security A proven track record of improving service performance, with the numbers to demonstrate your impact The confidence to deal directly with senior ...