2 of 2 VoIP Jobs in Gateshead

efficiency and reduce incident volume What were looking for Experience in a 1st line support role with strong troubleshooting skills, including knowledge of Networking, VoIP, SIP, PSTN and mobile networks. A customer-focused mindset and excellent communication skills A keen interest in expanding your technical knowledge and progressing to second ...

deep technical knowledge, strong problem-solving skills, and the ability to lead critical projects. Key Responsibilities Technical Support Provide support for telecommunications systems, including VoIP, SIP, PSTN, and mobile networks. Resolve complex technical issues escalated from Support teams. Conduct root cause analysis for recurring issues and implement long-term solutions. … Skills Proficiency in telecom network infrastructure, including routers, switches, firewalls, and other telecom equipment. In-depth knowledge of telecommunications protocols and systems such as VoIP, SIP, PSTN, and mobile networks. Experience with telecom monitoring and diagnostic tools. Familiarity with telecom regulatory and compliance requirements. Soft Skills Excellent problem-solving ...