2 of 2 VoIP Jobs in Gateshead

an organisation who are keen on internal progression, they will have the chance to move up the ladder as the organisations grow.Essential skills - 2nd/3rd Line Telecoms Engineer VoIP support - Cloud and On-prem Provisioning and testing of handsets on systems Network trafficking SIP Trunking Prior experience acting as an escalation point Desirable - 2nd/3rd Line Telecoms Engineer More ❯

and we’re looking for a skilled 3rd Line Telecoms Engineer to join their growing Unified Comms team in Gateshead. What You'll Do: Provide 3rd line support for VoIP, SIP, PBX, SBCs & connectivityEscalation point for 1st/2nd line engineersDeploy and support telecoms solutions across customer and internal networksWork with platforms like 3CX, Mitel, Teams Direct Routing, etc.Liaise with … with the Development team as well as the BAU team. What You’ll Need: Proven 3rd line telecoms/UC experience (MSP background ideal)Strong knowledge of SIP, hosted VoIP, SBCs, firewalls, and networking (TCP/IP, QoS)Experience with Teams Direct Routing, 3CX, Gamma Horizon, or similarFull UK driving licence (occasional travel required) What You’ll Get: Hybrid workingCompany More ❯