About the Role: We are looking for an enthusiastic customer service-focused individual with some previous experience working within the ICT sector, preferably in VoIP/SIP and IP networks. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls to … diagnose and repair services where applicable Responsible for always giving a first-class service Job Experience Required: Have a telecoms/ICT background with VoIP experience Proven/practical knowledge of VoIP and SIP Knowledge of SIP messaging, call flows and analysis of packet captures Good working knowledge of IP … Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 2nd Line Support Engineer, Technical Support Technician, IT Systems Engineer, IT, Engineer, Telecoms Engineer, VOIP Engineer, VOIP Support, VOIP Customer Service Engineer, Telecoms Support, Telecoms Customer Service may also be considered for this role. more »
About the Role: We are looking for an enthusiastic customer service-focused individual with some previous experience working within the ICT sector, preferably in VoIP/SIP and IP networks. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls to … diagnose and repair services where applicable Responsible for always giving a first-class service Job Experience Required: Have a telecoms/ICT background with VoIP experience Proven/practical knowledge of VoIP and SIP Knowledge of SIP messaging, call flows and analysis of packet captures Good working knowledge of IP … Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 2nd Line Support Engineer, Technical Support Technician, IT Systems Engineer, IT, Engineer, Telecoms Engineer, VOIP Engineer, VOIP Support, VOIP Customer Service Engineer, Telecoms Support, Telecoms Customer Service may also be considered for this role. more »
CF61, Llantwit Major, Vale of Glamorgan, South Glamorgan, United Kingdom Hybrid / WFH Options
Artis Recruitment
/11. Good technical knowledge of Backup & DR services. Good knowledge of application support with MS Office and Office 365. Good knowledge of VoIP Telephony systems. Managing deployments/rollouts of IT systems and projects. Active Directory Group Policy and user and group administration. Excellent understanding of PC hardware set more »
Employment Type: Permanent
Salary: £27500 - £32500/annum Remote Working & Excellent Benefits
problem solving/IT skills. Support of internal computer network and server 2007/12 installation All Database manipulation and strong Excel skills Support VOIP internal telephone system 1st and 2nd line Customer facing telephone/remote software and printer support Support Windows 7/10 Desktop machines, software and more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Target Group
technical role Extreme Networks XOS Checkpoint Firewall Administration F5 LTM, ASM Understanding of Local Area Switching and Routing Network Design, Installation, Configuration and Support VOIP troubleshooting. AWS/Azure network deployments Understanding and configuration of WAN and VPN technologies Understanding and configuration of Network Security Principles 30 days holiday plus more »
role or computer operations environment * Good Technical Knowledge of Microsoft's server operating systems * Technical knowledge of Backup and DR services * Good knowledge of VoIP telephony systems * Good knowledge of LAN/WAN networking * Excellent understanding of PC hardware set up and configuration Contact: Matt Jacob - CPS Group UK By more »
role or computer operations environment Good Technical Knowledge of Microsoft’s server operating systems Technical knowledge of Backup and DR services Good knowledge of VoIP telephony systems Good knowledge of LAN/WAN networking Excellent understanding of PC hardware setup and configuration Contact: Matt Jacob – CPS Group UK more »
