Telephony. To take responsibility of the issue through to resolution, providing proactive and regular progress updates to internal/external customers. Build and Provision VoIP Orders for customers. Provisioning and installing hardware. Provide product training to customers. To provide day to day product support to existing customers To be competent More ❯
Telephony. * To take responsibility of the issue through to resolution, providing proactive and regular progress updates to internal/external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing hardware. * Provide product training to customers. * To provide day to day product support to existing customers * To be competent More ❯
Microsoft 365 implementations, and network design. A solid technical skillset and knowledge of: Windows Server () Microsoft Exchange VPN Technologies Microsoft 365 Administration Active Directory VoIP systems Networking (DHCP, DNS, TCPIP) Wireless Networking Firewall and Network Security Technologies Virtualisation (Hyper-V, VMWare), SAN, NAS PowerShell scripting for automation and tasks What … configuring, and repairing hardware and software. Supporting network performance and security by monitoring systems, investigating issues, and enforcing policies. Setting up backup solutions and VoIP systems. Level 3 Tasks Handling escalations from Level 1 and 2 teams. Managing server migrations, Microsoft 365 implementations, and onboarding new clients. IT consultancy and More ❯
routing Border gateway protocol Wireless networking and protocols TCP/IP routing protocols ISCSI networking Cisco technologies Network + certification support skills Messaging/VOIP and Voice Technologies Analytical skills, to help analyze business requirements and relate them to appropriate IT infrastructure components and processes Firewalls (Cisco, Palo Alto) ITIL More ❯
routing Border gateway protocol Wireless networking and protocols TCP/IP routing protocols ISCSI networking Cisco technologies Network + certification support skills Messaging/VOIP and Voice Technologies Analytical skills, to help analyze business requirements and relate them to appropriate IT infrastructure components and processes Firewalls (Cisco, Palo Alto) ITIL More ❯
understanding of Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN/WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations * Provide onsite and remote technical assistance to End Users. * Manage the ticket queue and ensure tickets are resolved and closed within the More ❯
a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft environments, network support, and ideally VoIP technologies. Confident in customer-facing roles. This is an excellent opportunity to join a company that would be able to offer further training and development More ❯
a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft environments, network support, and ideally VoIP technologies. Confident in customer-facing roles. This is an excellent opportunity to join a company that would be able to offer further training and development More ❯
Exchange & Voice Specialist - Exchange Online - MS Teams - Office365 - VOIP - SC/NATO Clearance - Remote - Outside IR35 - Up to £67 an hour - 6+ months Location: Remote Rate: Up to £67 per hour (Outside IR35) Security Clearance: NATO/SC Clearance Required Duration: 6+ months Role overview My client is urgently seeking … months) Participate in 1-week agile sprints, with clear deliverables and regular reporting What You Bring: Expertise in Microsoft 365, Exchange Online, Teams Voice, VoIP, and PSTN Proficient in PowerShell for automation and scripting Experience with email and voice security, compliance, and disaster recovery Strong problem-solving skills with the More ❯
newport, midlands, united kingdom Hybrid / WFH Options
Experis UK
Exchange & Voice Specialist - Exchange Online - MS Teams - Office365 - VOIP - SC/NATO Clearance - Remote - Outside IR35 - Up to £67 an hour - 6+ months Location: Remote Rate: Up to £67 per hour (Outside IR35) Security Clearance: NATO/SC Clearance Required Duration: 6+ months Role overview My client is urgently seeking … months) Participate in 1-week agile sprints, with clear deliverables and regular reporting What You Bring: Expertise in Microsoft 365, Exchange Online, Teams Voice, VoIP, and PSTN Proficient in PowerShell for automation and scripting Experience with email and voice security, compliance, and disaster recovery Strong problem-solving skills with the More ❯
Pencoed, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
Comms support to small and medium businesses throughout the UK. They are looking for a skilled and enthusiastic Comms Helpdesk Engineer with experience in VoIP/SIP and IP networks. The successful candidate will handle 2nd-line technical tickets, resolve and triage issues, and, when necessary, escalate them to the … engineering team. This role may also involve visiting customer sites for on-site support. Main duties: Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to diagnose and … repair VoIP services Deliver first class customer service at all times. Experience required: Proven knowledge and experience with VoIP technologies, SIP messaging, call flows and packet capture analysis. Strong understanding of IP networks, TCP/IP and troubleshooting network related issues. Familiarity with IP PBX systems and their configuration Ability More ❯
Pencoed, Bridgend county borough, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
Comms support to small and medium businesses throughout the UK. They are looking for a skilled and enthusiastic Comms Helpdesk Engineer with experience in VoIP/SIP and IP networks. The successful candidate will handle 2nd-line technical tickets, resolve and triage issues, and, when necessary, escalate them to the … engineering team. This role may also involve visiting customer sites for on-site support. Main duties: Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to diagnose and … repair VoIP services Deliver first class customer service at all times. Experience required: Proven knowledge and experience with VoIP technologies, SIP messaging, call flows and packet capture analysis. Strong understanding of IP networks, TCP/IP and troubleshooting network related issues. Familiarity with IP PBX systems and their configuration Ability More ❯
Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases and swift processing of Telephony VoIP and Broadband orders. The successful candidate will provide leadership, maintain operational standards, and act as the key point for troubleshooting and decision-making. You will … verbal communication skills for effective interaction with customers, suppliers, and internal teams. * Customer Service: A customer-focused mindset. * Technical Aptitude: Solid understanding of Telephony VoIP and Broadband technologies, with a willingness to stay updated on industry trends. * Problem Solving: Proactive in identifying and resolving issues efficiently. * Attention to Detail: Ensures More ❯
Exchange & Voice Specialist - Exchange Online - MS Teams - Office365 - VOIP - SC/NATO Clearance - Remote - Outside IR35 - Up to £67 an hour - 6+ months Location: Remote Rate: Up to £67 per hour (Outside IR35) Security Clearance: NATO/SC Clearance Required Duration: 6+ months Role overview My client is urgently seeking More ❯