5 of 5 VoIP Jobs in Wales

. Create and modify email accounts, including data migration Install and assist with the monitoring of Anti-virus, RMM and back up systems Programme VOIP phones and cloud based systems Installation and support of Windows Server environments Microsoft 365 administration Active Directory, Group Policy and DNS management Backup and disaster ...

plus a 30-minute lunch break. About The Role: We are seeking a Comms Specialist Engineer to provide high-quality remote support across our VoIP, connectivity, and data networking services. This desk-based role is ideal for an experience Comms Helpdesk Engineer with strong troubleshooting skills, good customer communication … Contact Resolution (FCR), and escalate to Comms Specialists or third-party carriers with clear diagnostics where required. Technical Troubleshooting: Diagnose and resolve issues across VoIP systems, SIP trunks, handsets, routers, broadband circuits (FTTC/FTTP/SoGEA), and internal network connectivity. Supplier & Carrier Coordination: Liaise with external providers (e.g. broadband ...

service with expertise, passion, and heart. About The Role: We are seeking a Comms Helpdesk Technician to provide high-quality remote support across our VoIP, connectivity, and data networking and Wi-Fi services. This desk-based role is ideal for an experienced 1st Line Technician in Comms or IT technician … Contact Resolution (FCR), and escalating to 2nd/3rd Line teams where required with clear diagnostic information. Technical Troubleshooting: Diagnose and resolve issues across VoIP platforms, SIP trunks, hosted telephony, firewalls, routers, LAN/WAN, Wi-Fi and broadband services (FTTC/FTTP/SoGEA). Supplier & Carrier Management: Engage ...

when our work gets a 'Wow!' About The Role: We are seeking a Comms Maintenance Engineer (2nd Line) to provide advanced support across our VoIP, connectivity, and data networking services. This role is responsible for handling escalated incidents from the Comms Helpdesk and ensuring timely and effective resolution of more … clear resolution notes. Ownership & Escalation Control: Take full ownership of escalated incidents and avoid unnecessary re-escalation. Technical Troubleshooting: Resolve complex issues across VoIP platforms, SIP, call routing, QoS, routers, firewalls, and connectivity services. Supplier & Carrier Coordination: Work with third-party providers and carriers to progress and resolve faults. Site ...

solutions, including IT infrastructure, networking, telecoms, CCTV, managed print and EPOS systems. Key Responsibilities Install and support network cabling, routers, switches, Wi-Fi and VoIP systems. Configure and maintain IT, cloud, CCTV, photocopier and EPOS solutions. Provide onsite and remote technical support. Troubleshoot hardware, software and network issues. Conduct site … service skills. Experience with structured cabling and use of hand/power tools. Full UK driving licence and willingness to travel. Desirable Experience with VoIP, CCTV, EPOS, managed print and Microsoft 365. Relevant industry certifications (ECS, CSCS, IPAF, etc.). A varied role combining technical support and on-site engineering ...