18 of 18 VoIP Jobs in the West Midlands

and project rollouts, ensuring minimal disruption to end users. Flexible with travel requirements, including visits to non-local sites when necessary. Nice to haves: Understanding of 3CX and other VoIP/telephony platforms. Background in a Managed Service Provider (MSP) environment. Working knowledge of Linux-based systems and administration. Experience with Amazon Web Services (AWS) cloud infrastructure. Qualifications and Education More ❯

Reflect or similar Email security & filtering – e.g., Hornetsecurity, 365 Defender IT Security & Anti-virus – general awareness of endpoint protection and system hardening Hardware support – including desktops, laptops, printers and VoIP phones Experience working with RMM platforms (e.g., N-Able, Atera or similar) is a bonus Excellent client-facing skills – comfortable advising customers and delivering solutions on-site What’s on More ❯

Analytical mindset with strong problem-Able to work and communicate effectively with remote teams. Excellent understanding of LAN (IP addressing, vlans, routing, layer 2/3), Telecoms (Analogue, SIP, VOIP), Identity management (Active Directory), network services (DHCP, NTP etc), Wi-Fi, Windows Server, Windows PC. Strong documentation skills (diagrams, design, requirements management etc). Able to work and communicate effectively More ❯

Analytical mindset with strong problem-Able to work and communicate effectively with remote teams. Excellent understanding of LAN (IP addressing, vlans, routing, layer 2/3), Telecoms (Analogue, SIP, VOIP), Identity management (Active Directory), network services (DHCP, NTP etc), Wi-Fi, Windows Server, Windows PC. Strong documentation skills (diagrams, design, requirements management etc). Able to work and communicate effectively More ❯

APM). Hold Technical Certifications in relevant technologies (Microsoft, Networking, Cyber Security). A broad understanding of LAN (IP addressing, vlans, routing, layer 2/3), Telecoms (Analogue, SIP, VOIP), Identity management (Active Directory), network services (DHCP, NTP etc), Wi-Fi, Windows Server, Windows PC. Previous experience of planning and managing infrastructure projects across multiple sites. Delivery of IT infrastructure More ❯

APM). Hold Technical Certifications in relevant technologies (Microsoft, Networking, Cyber Security). A broad understanding of LAN (IP addressing, vlans, routing, layer 2/3), Telecoms (Analogue, SIP, VOIP), Identity management (Active Directory), network services (DHCP, NTP etc), Wi-Fi, Windows Server, Windows PC. Previous experience of planning and managing infrastructure projects across multiple sites. Delivery of IT infrastructure More ❯

Shell/Bash, Python, Perl or other). Any technical DPI or Packet Broker experience. Experience with mobile and fixed-line carrier-grade voice/data services, such as VoIP, IMS, 4G/5G data or Broadband services. Experience with encryption protocols (IPSEC, TLS). Familiarity with virtualization technologies (VMware, KVM, Docker). Experience with Cloud Deployments. Experience with Kubernetes More ❯

ITIL Foundation Certificate (or working knowledge of ITIL principles) Familiarity with ITSM/call management systems Working knowledge of: Microsoft Office and Windows Operating Systems Microsoft Active Directory Cisco VoIP and Video Conferencing systems Why Join RT Consulting? Joining the RT Society means more than just project deployment. You become part of a community of experienced professionals. As a member More ❯

framework (ITIL beneficial) * Intermediate working knowledge of Microsoft Office Applications * Intermediate working knowledge of Microsoft Operations Systems * Intermediate working knowledge of Microsoft Active Directory * Basic working knowledge of Cisco VoIP and Video Conferencing systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM More ❯

Chromebooks books and iPads. Help maintain and support the IT hardware estate, including educational technology (i.e. classroom desktops, laptops and AV), as well as non-educational technology (i.e. CCTV, VOIP phones, access control). Document fixes/workarounds to common problems so that this knowledge can be shared across the wider IT support network. To play an active role in More ❯

with strategic on-site client engagement. The successful candidate will work closely with sales consultants to deliver tailored, impactful pre-sales support in Azure, Microsoft 365/O365, cybersecurity, VoIP, connectivity, and print technologies. Why This Role Stands Out Leading Microsoft-Focused Expertise: Join a company established for over 35 years as a Microsoft Partner, specialising in cloud, workplace collaboration … demonstrable deployment history. Consultative Approach: Strong communication skills with the ability to translate technical capability into business value for a range of stakeholders. Broad IT Insight: Awareness of cybersecurity, VoIP, networks, connectivity, and print+document management—understanding end-to-end IT landscapes. Client-Facing Confidence: Comfortable leading workshops, demonstrations, and solution walkthroughs. Team Player Ethos: Collaborative, solution-oriented, self-driven attitude More ❯

systems. Experience with a service management framework (ITIL beneficial). Intermediate working knowledge of Microsoft Office Applications, Microsoft Operations Systems, and Microsoft Active Directory. Basic working knowledge of Cisco VoIP and Video Conferencing systems. To apply for this Service Desk Analyst position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this More ❯

team and work closely with our sales team. You will be responsible for building and supporting client-centric solutions for a host of IT service solutions across IT infrastructures, VoIP and print management. KEY RESPONSIBILITIES Provide technical expertise and support in pre-sales activities. Solutions design and advice for IT services, telco/connectivity solutions and print infrastructures. Collaborate with … London or Birmingham office, as well as being able to attend client sites. ESSENTIAL EXPERIENCE & QUALIFICATIONS Full Microsoft certifications in Azure and 365. Good understanding of cybersecurity. Knowledge of VoIP and connectivity telephone systems. Experience in similar roles with a forward-thinking approach to solutions. Strong communication and interpersonal skills. Eligible to work in the UK and hold a valid More ❯

and healthcare professionals are received. Taking and making a high volume of calls on a target-based model Maintaining an accurate database. Qualifications Skills Broad Telephony/Communications Background VOIP Experience Comfortable working with software logs to triage issues and supply correct information Experience and confidence with networking and the concepts within a wider Telephony solution Microsoft Client/Server More ❯

closely with IT leadership, delivery teams, and 3rd-party partners. Drive service improvements and resolve systemic or design issues. Oversee connectivity services, including LAN/Wi-Fi, SD-WAN, VoIP, SIP trunking, and secure networks. Support government secure contracts and multi-site network environments. Key Skills: Strong technical knowledge of enterprise networks: MPLS, IPVPN, SD-WAN, LAN/Wi-Fi More ❯

chrome books and iPads. Help maintain and support the IT hardware estate, including educational technology (i.e. classroom desktops, laptops and AV), as well as non-educational technology (i.e. CCTV, VOIP phones, access control). Document fixes/workarounds to common problems so that this knowledge can be shared across the wider IT support network. To play an active role in More ❯

runs smoothly. What You'll Do: Collaborate with a skilled team of engineers to implement Cisco Call Manager solutions. Provide support for Cisco Unity Connect and help configure Cisco VOIP phones. Assist in the administration of the Cisco Call Manager (CUCM) and ensure seamless communication. Engage with staff to explain the use of phones and provide necessary training. What We … re Looking For: Strong experience in administering Cisco Call Manager (CUCM). Proficiency in Cisco Unity Connect (CUC). Hands-on experience with configuring and deploying Cisco VOIP phones. A basic understanding of Cisco LAN switch configurations (desirable) CCNA certification (desirable) CCNP certification (desirable) If you are a motivated individual ready to tackle new challenges and make a difference, we More ❯

a high-visibility role with opportunity for real influence and progression. Key Responsibilities Drive new customer acquisition across Connectivity (MPLS, SD-WAN, DIA, 5G), Networking, SASE, and UC&X (VoIP, Teams, Contact Centre). Engage and influence C-level stakeholders, IT leaders, and procurement teams. Deliver solution-focused selling in partnership with technical teams. Manage and forecast your pipeline using More ❯