As a Voice/Telecoms Engineer you will be responsible for providing clients with exceptional service, installing and commissioning cloud telephone systems, including Microsoft Teams Calling. Salary: £27,000 - £30,000 per annum Role Overview: As a VoiceEngineer with KubeNet, you will be responsible for providing clients with exceptional service, installing and commissioning cloud telephone … including Microsoft Teams Calling. With experience of traditional PBX environment or within the ICT sector delivering VoIP/SIP and IP networks, the successful candidate will join our growing Voice team and support our wider service desk and business support teams. Key Tasks and Responsibilities: Design and deployment of our VoIP/Cloud and MS Teams calling platforms. Handle … great environment for development and progression. Ideally You will have experience working in a company that supports Telecoms or IT services. Required Experience and Skills: Good experience as a Voiceengineer with a focus on SIP, Voice Gateways and SBC. Technical Expertise: Proven knowledge and experience with VoIP technologies, SIP messaging, call flows, and packet capture analysis. More ❯
And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The VoiceEngineer ensures the overall operability of the NICE voice network. This position is responsible for ensuring that the voice & VoIP infrastructure is functioning properly, reliably, efficiently … and ensuring customer traffic/services are provisioned and maintained effectively. Because this is both a traditional voice and VoIP position, we are looking for skills that also include basic data networking. The main duties for this position are: Troubleshooting, Maintenance, Growth of the voice network Building/Installing new customers Perform/Receive escalations from other teams … ability to work independently and deliver quality results in a highly dynamic environment, both individually and as part of a global team. How will you have an impact? Lead Voice infrastructure projects, serving as the Subject Matter Expert. Act as the lead Voice/Telephony resource for Sales, Operations, Product, and other teams. Collaborate with colleagues, customers, vendors More ❯
At Applicable, we specialise in delivering seamless Microsoft 365 and Unified Communications solutions to enterprise clients. As we continue to grow, we're looking for a motivated M365 Teams VoiceEngineer/Specialist to join our Site Transition team - someone who's eager to learn, contribute, and grow into a future leader in technical consultancy or project management. … The Role As a M365 Voice Specialist, you'll play a key role in enabling customer sites and users on our platforms. You'll work closely with internal teams, partners, and clients to deliver repeatable, high-quality deployments using our proven methodologies. This is an ideal opportunity for someone with foundational Microsoft 365 knowledge and some hands-on experience … value delivery • Participate in remote and on-site work as needed What We're Looking For Basic to intermediate Microsoft 365 certification Some experience with Unified Communications (e.g., Teams Voice, SIP trunking, SBCs) Strong communication and documentation skills A proactive, customer-focused mindset Willingness to work flexible hours during key project phases Full UK driving licence Desirable (but not More ❯
documentation is accurate, available, and regularly updated. What youll bring? Must be PC literate and proficient with Word, Excel, Visio, and MS Project. Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Skilled in Cisco CM, VCC, Teams, voice recording, and reporting tools like CMS, RMG, and More ❯
documentation is accurate, available, and regularly updated. What youll bring? Must be PC literate and proficient with Word, Excel, Visio, and MS Project. Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Skilled in Cisco CM, VCC, Teams, voice recording, and reporting tools like CMS, RMG, and More ❯
essential for managing Service Request Forms, issuing network instructions, coordinating teams, and ensuring compliance with testing procedures and regulatory standards. What youll bring? Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Practical and theoretical expertise in Cisco CM, VCC, Teams, voice recording, data services, and reporting More ❯
essential for managing Service Request Forms, issuing network instructions, coordinating teams, and ensuring compliance with testing procedures and regulatory standards. What youll bring? Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Practical and theoretical expertise in Cisco CM, VCC, Teams, voice recording, data services, and reporting More ❯
essential for managing Service Request Forms, issuing network instructions, coordinating teams, and ensuring compliance with testing procedures and regulatory standards. What youll bring? Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Practical and theoretical expertise in Cisco CM, VCC, Teams, voice recording, data services, and reporting More ❯
industry experience, we are committed to upholding the highest ethical and professional standards to our partners and clients alike. Overview of Job Function The Engineering team seeks an experienced engineer to add to our client's high-performance team. This position is responsible for the maintenance, development, and configuration of the bank's voice recording (Verint Workforce Management … or similar planning around change control. Lead Patch Management Activities Outside of working hours (Overtime applies). Minimum Requirements 5+ years' experience in the field of software engineering on Voice Recording products ranging from 8.9, NIM, NTR, Fusion/Compass, Verint Recording, Verba Recording, Redbox. Level 3 Support knowledge within the Verint Workforce Management platform (V.15). Experience with More ❯
Harrogate, North Yorkshire, England, United Kingdom Hybrid / WFH Options
Context Recruitment Limited
VoiceEngineer Leeds (Hybrid - 2 days on site) A well-established technology services provider is looking to expand its Delivery Team with the addition of a Voice Services Technician. This position plays a key role in supporting the delivery of IP telephony and unified communications (UC) solutions, working closely with both internal departments and customers to ensure … smooth, accurate and timely provisioning of services. This is a customer-facing support role involving both administrative and technical tasks across small-scale voice deployments. Working under the guidance of senior delivery and engineering teams, the successful candidate will help manage and configure systems such as cloud telephony and Microsoft-hosted collaboration services. While prior experience with platforms like … agreed service levels * Using internal CRM tools (e.g., Microsoft Dynamics) to manage workflow from contract signature through to provisioning and billing * Drafting and issuing customer-facing documentation, including tailored voice configuration templates and bespoke call flow diagrams * Carrying out user and hardware allocation, voice platform setup, and configuration of specific requirements * Using external portals to provision third-party More ❯
Sittingbourne, England, United Kingdom Hybrid / WFH Options
Sota
mission is to provide tailored technology services that meet the unique needs of our clients, fostering a culture of collaboration and excellence. About the Role The Senior Telecoms and Voiceengineer is responsible for the design, implementation, and maintenance of voice communication systems. They play a vital role in supporting and optimising voice network performance, ensuring … high-quality voice services, and troubleshooting complex infrastructure. As part of the role, they will carry out customer voice implementations, build and maintain hosted and dedicated PBXs, manage SBCs, call routing and unified communications infrastructure. They provide expert technical support, create and maintain detailed documentation, and stay ahead of industry trends and emerging technologies. This role involves close … Additionally, they will contribute to the successful delivery of new communication systems, working alongside infrastructure engineers and consultants to implement robust, high-quality solutions. Responsibilities Design, implement, and maintain voice communication systems, including call center solutions, hosted voice services, and call recording systems. Perform a broad range of support activities in adherence to prescribed service levels across various More ❯
Data Engineer (Structured, Fibre and Voice Cabling systems) Plymouth, UK Req #1498 30 October 2024 Data Engineer (Structured, Fibre and Voice Cabling systems) Plymouth Permanent Summary NG Bailey IT Services are currently recruiting a Data Engineer (Managed Services Engineer - Structured Cabling) with experience in both structured and voice cabling to support our contract … covering a region in the South West based from Plymouth responding to break fix/faults across and minor projects across our portfolio. The Data Engineer will have experience of installation and fault finding of Structured and Voice Cabling systems and preferably hold the CNCI (Certified Network Cable Installer) qualification. You will be responsible for responding to any … Ensuring design and installation meets internal and client specifications and statutory requirements Have evident experience working within ‘Live’ Customer sites Have evident experience of the installation of Structured and Voice Cabling Systems Be fully conversant with the setup and operation of Fluke Analysers Locate and rectify faults on structured cabling systems Work from construction drawings Be able to self More ❯
Job Description Data Engineer (Managed Services Engineer - Structured, Fibre and Voice Cabling systems) London, Surrey, Basingstoke and surrounding areas Permanent, Full Time Summary NG Bailey IT Services are currently recruiting a Data Engineer (Managed Services Engineer - Structured, Fibre and Voice Cabling systems) with experience in both structured and voice cabling to support our … contract covering the London region responding to break fix/faults across and minor projects across our portfolio. The Cabling Engineer will have experience of installation and fault finding of Structured and Voice Cabling systems. Some of the key deliverables in this role will include: Be responsible in ensuring all calls allocated are delivered within NG Bailey’s … Ensuring design and installation meets internal and client specifications and statutory requirements. Have evident experience working within ‘Live’ Customer sites. Have evident experience of the installation of Structured and Voice Cabling Systems Be fully conversant with the setup and operation of Fluke Analysers Locate and rectify faults on structured cabling systems What we are looking for: Willing to travel More ❯
About The Role A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. More ❯