2 Voice Engineer Jobs in the Midlands

to speak things into existence. Wish you could talk to your tech? Who wouldn't? Our Client would. THE ANSWER: Assemble a top notch "VOICE" team to build out voice command functionalities in their IOT products The future of human/machine interaction is voice and they … its next stage of evolution. Bring together AI, IVR and VoIP to take technology used by the biggest brands globally to the forefront of voice activated capabilities. Love a unique challenge and a high growth business? Have interest in all things speech, voice, coms? They need a Software … Engineer to boost the team and help get them to the future today. Is it you? STACK: JS, TS, NodeJS Azure MQTT Asterisk DECT What's the Package? 65k basic salary 25 days holiday + bank holidays Solid pension Life Assurance and Private Medical Care Family friendly benefits like more »

Overview of the role Responsible for the management and on-going delivery of network and voice services across the business. The role ensures the 1st line team have the necessary skills to support callers and acts as an escalation point to deliver an expert 2nd line response. The role … expected levels of service, ensuring KPIs and SLAs are achieved as expected. Work to identify and deliver root cause & service improvements to network and voice services. Work within the ITIL service operations framework to ensure best practice processes are executed as expected to ensure service availability is maintained. Work … in efficiency and effectiveness in line with industry best practice. Key knowledge and skills required for the role: Technically competent with current Network/Voice (VOIP) services and knowledgeable on emerging technologies/governance. Technical documentation writing. Proven experience of working in a customer facing 1st and 2nd line more »