Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
DXP Talent Ltd
and knowledge in the following: - VMware - Windows Server (build and support) - O365 - Azure AD/Entra ID/Autopilot - SANs and Backups - General Network and Security Support (LAN/WAN, Firewalls, Switches, Cyber awareness) In addition, the 3rd Line Engineer will be expected to have a high level of troubleshooting and fault finding experience as well as having a general More ❯
but not essential: • CompTIA A+ or equivalent. • ITIL v3/v4 Foundation or previous Service/Support Desk experience • Basic Windows troubleshooting skills. • Basic networking troubleshooting skills (LAN/WAN, IPs, internet, etc). • Basic IT security knowledge (firewalls, anti-virus, etc). • Experience of technical authoring both internal (knowledge base) and customer-facing support documentation or articles. About Us More ❯
Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer More ❯
Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer More ❯
Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP practices, protocols, and principles. Ability to analyse Logs, SIP traces & PCAP generated from customer More ❯
