CXOne Solution Architect
- Hiring Organisation
- Talent International
- Location
- Macclesfield, Cheshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 575 Daily
technical solutions across the NICE CXone cloud contact centre platform. This role ensures that all CXone capabilitiesACD/IVR, WFO/WFM, Quality Management, Voice and Digital Channels, Analytics, and Integrationsare architected to meet business requirements, security standards, and performance expectations. The Solutions Architect will work closely with business stakeholders … designs. Experience : Enterprise contact center architecture. At least 4 years in NICE CXone architecture. Technical Expertise : Strong knowledge of CXone modules: Studio, ACD, IVR, WFM, QM, Speech Analytics, Digital Channels . Proficiency with REST/SOAP APIs , JSON, XML, and system integrations. Certifications : NICE CXone Certified Architect (preferred). Networking ...