1 of 1 WFM Jobs in Sussex

Resource Planning Analyst

Hiring Organisation
CCA Recruitment Group
Location
East Grinstead, Sussex, United Kingdom
Employment Type
Permanent
Salary
GBP 32,500 Annual
permanent basis. This role reports into the Head of Planning looking at data, plans and forecasting based in East Grinstead in their WFM team. Your role is to support the budget build and control through data-driven insights and analytical techniques to generate accurate forecasts and provide valuable insights into … strategic decision-making processes using calabrio. Are you an organised Resource Planning Analyst from a contact centre background? Do you have experience in WFM planning and forecasting? Do you have experienced in creation and delivery of plans? Role details for the Resource Planning Analyst: Proven contact centre workforce planning/ ...