Service Desk Analyst/1st Line Support
Theale, Sheffield Bottom, Berkshire, United Kingdom
First Recruitment Group
desk environment. Strong knowledge of Windows 10/11, Microsoft 365, and Azure. Familiarity with ServiceNow or similar ticketing systems. Active Directory administration skills. Basic networking knowledge (IP, DNS, WiFi troubleshooting). Experience with EUC environments, SCCM, Intune. Excellent communication and customer service skills. Professional, proactive, and problem-solving approach. Desirable: Microsoft certifications (MS-100/101/102), automation More ❯
Employment Type: Contract
Posted: