Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Corriculo Ltd
covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the … I need? Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows10 and/or O365 Experience with Active Directory – new user creation/account administration - would be highly advantageous The list above is important, but not as More ❯
Portishead, Bristol, Avon, England, United Kingdom
Your Talent Solutions
as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with MicrosoftWindows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required Log and manage service desk tickets, ensuring updates and follow-ups … technical issues and resolutions Your Experience and Skills: Experience in an IT support or helpdesk environment (or strong personal/academic background in IT) Good working knowledge of: MicrosoftWindows10/11 Office 365 (Outlook, Teams, SharePoint, OneDrive) Basic networking (DNS, DHCP, IP addressing) Excellent communication and customer service skills A logical approach to problem More ❯
your CV to consider you; Previous experience of working in an IT support role. Previous experience of working in a customer service role Working knowledge of M365 Stack, Windows10/11 (Enterprise desirable), desirable experience of Intune and Azure Experience of supporting iPhones and iPads A good team player who is able to fit in More ❯