user experience. What Youll Be Doing Resolving hardware, software, and connectivity issues, escalating when needed Deploying and supporting desktops, laptops, and servers running Windows10 Enterprise Managing user accounts, access permissions, and troubleshooting printing or device issues Monitoring and managing network storage and local infrastructure Supporting … for new starters and leavers Providing user training and guidance to encourage effective use of IT tools What Youll Bring Proven experience supporting Windows10 Enterprise environments Strong knowledge of Microsoft Office 365 and familiarity with virtualisation (e.g., VMware, Hyper-V) Confident troubleshooting skills with the More ❯
first-line support for technology issues via phone, primarily focusing on Microsoft applications and proprietary systems. Perform basic troubleshooting on various technologies, including Windows10/11 and iOS devices (iPad/iPhone). Utilise ticketing systems to log, track, and resolve issues efficiently. Deliver outstanding … knowledge of the tools and systems used. Required Skills: Proficient in Microsoft Office applications with a strong understanding of troubleshooting techniques. Familiarity with Windows10/11 operating systems and iOS devices. Excellent communication skills, both verbal and written, to ensure clear and effective interaction with More ❯
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
NMS Recruit
Technical Experience Microsoft SharePoint administration and development Microsoft admin centres Microsoft Azure Microsoft Endpoint Manager Microsoft Power Platform Microsoft Defender for Endpoint PowerShell Windows10/11 Windows desktop applications (Outlook, Teams, Office suite) Essential Criteria Willingness to travel at short notice (within UK More ❯
information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation skills. A full UK driving More ❯
