2 of 2 Windows 10 Jobs in Leatherhead

on projects and changes across the wider IT team. Have a good understanding of Bytes hardware builds (laptops and desktops via Microsoft SCCM). Understand and work with Windows Server environments. Maintain systems support information and documentation for both end users and within the team. Provide support and cover to the Service Desk Team Lead. QUALIFICATIONS, EXPERIENCE, & SKILLS … Qualifications Operating Systems – Windows 10, Windows 2012/2016 Client Applications – Microsoft Office, Microsoft Teams Hardware – First Level PC maintenance (replacing memory, hard disks, graphics cards) Certifications such as CompTIA A+, Network+, or ITIL. Experience with service desk software and remote support tools. Knowledge of cloud services and virtualisation technologies. Additional Knowledge Bachelor's … degree in Information Technology, Computer Science, or a related field. Proven experience in a technical support or service desk role. Strong knowledge of Windows and Mac operating systems. Familiarity with network troubleshooting and basic network concepts. Experience with specific software such as Microsoft Office Suite, Active Directory, and remote support tools. Excellent problem-solving and communication skills. Positive More ❯

iPhone, iPads for users in a busy environment Using Jamf to configure Apple devices Logging calls on a ticketing system Supporting additional hardware such as printers and scanners Windows 10 & Windows 11 support More ❯