1 of 1 Windows 10 Jobs in Macclesfield

ensuring users are informed throughout the support process. Collaborate with IT support teams to escalate and resolve issues efficiently. Troubleshoot and resolve hardware, software, and connectivity issues for Windows 10 desktops, laptops, and mobile devices. Support Microsoft Office 365 applications, including Outlook, Teams, OneDrive, and cloud storage platforms (e.g., Box). Perform device setup, configuration, and … deployment for both Windows and Apple Mac/iOS environments. Utilise tools such as Active Directory, Group Policy Objects, SCCM/SMS, and remote-control technologies to manage and support devices. Assist with antivirus software management in an enterprise environment. Maintain accurate asset inventory records and support asset management processes. Use ServiceNow for ticket logging, tracking, and resolution … Proven experience providing in-person technical support in a customer-focused environment. Excellent communication skills, with the ability to explain technical issues in simple terms. Strong knowledge of Microsoft Windows environments within an enterprise domain setting. Hands-on experience with Active Directory, SCCM/SMS, Group Policy, and remote-control methods. Proficiency in supporting Windows 10 More ❯