and is relevant to employers and the market Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux More ❯
information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation skills. A full UK driving More ❯
IT Manager with Standard Operating Procedures (SOPs) and performance metrics that will endure after contract end. Act as the escalation point for Dynamics365, Windows and O365 issues Triage SQL queries. Key responsibilities Team leadership & scheduling manage workloads, rotas and on-call cover for two Service Desk Engineers. Ticket … F&O incident resolution. Strong Transact-SQL : ability to write and optimise queries and perform basic performance tuning. Hands-on support of Microsoft 365, Windows10/11, networking fundamentals. Proven track record drafting SOPs, defining SLAs/KPIs and driving adoption. Excellent stakeholder communication skills and experience coaching junior engineers. More ❯
