Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
communication skills and a focus on customer service is paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint Windows10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
communication skills and a focus on customer service is paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/Customer Support – in a Windows/Microsoft environment: Sharepoint Windows10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant More ❯
Newton-le-Willows, Merseyside, England, United Kingdom
Greenfield I T Recruitment
Ensure efficient operation of the PCsupport function and timely resolution of Helpdesk tickets in line with internalSLAs.• Network Infrastructure Maintenance: Oversee the health and performance ofOffice 365 environment, Windows Server, Active Directory, VoIP phonesystem, and Meraki switch/cabling infrastructure.• Security & Data Integrity: Maintain a safe network environment and upholddata protection standards.• Strategic IT Solutions: Contribute to the … implement effective solutions• A practical, problem-solving mindset with a customer-first attitude• Commitment to going above and beyond to deliver outstanding serviceSenior IT Support Technician technical skills• MicrosoftWindows10/11• Microsoft Server 2022• Active Directory• Hyper-V• Meraki switches• Firewall/security principles• Backup methodologiesTo discuss the Senior IT Support Technician role in More ❯
via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal and external teams Supporting software like O365, Windows10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow … and ITIL practices Knowledge of O365, Windows, SharePoint, and client-facing platforms More ❯
Our client in the North West is looking for an experienced Desktop/Deployment Engineer to assist with Windows 11 Deployment. Experience required: NHS Experience preferred, not essential. Windows10/11 Deployment You will be responsible for - Desktop Refresh Hardware e.g. PC, Monitor & Peripherals installation & Repair, decommission & disposal Software – Installation of numerous bits More ❯
provide system maintenance and support Device Management :configure new laptops, support mobile devices (both IOS and Android) The ideal candidate will have the following essential skills IT Infrastructure Windows10 Office 365 Hardware Laptop imaging Mobile device management/Support Printers The role is based in ??Bromborough (5 days a week) | Paying up to £190 a More ❯