3 of 3 Windows 10 Jobs in Norfolk

going through a fantastic time of change and growth. As the first point of contact for ICT issues, you will provide vital first-line support for Microsoft 365, Windows 10/11, and user account management. You'll play a key role in ensuring systems run smoothly, supporting staff productivity, and maintaining ICT security standards. Graduates … service requests. Administer and support Microsoft 365 applications (Teams, Outlook, Word, Excel, Exchange). Manage user accounts and permissions via Active Directory/Entra ID. Configure and deploy Windows 10/11 devices, including Intune-enrolled endpoints. Maintain ICT asset records and ensure accurate inventory management. Support the rollout of desktop applications and approved software. Assist … Experience in ICT user support within a Service Desk environment OR a relevant degree, as the client will offer training Strong understanding of Microsoft 365 administration. Knowledge of Windows 10/11 operating systems. Experience with Active Directory/Entra ID. Awareness of cybersecurity best practices. Excellent communication, customer service, and problem-solving skills. Desirable Knowledge More ❯

friendly and forward-thinking ICT team as they modernise their digital infrastructure. This is a fantastic opportunity to provide second-line support across Microsoft 365, Teams Voice, and Windows environments. You'll help staff resolve technical issues, support meeting room AV systems, manage endpoints, and assist with server administration and ICT projects. You'll also play a key … wider Office suite. Support Teams Voice and telephony platforms. Assist with Active Directory/Entra ID administration, including user management and group policies. Help configure, patch, and monitor Windows servers. Manage endpoints using Intune or similar platforms. Maintain ICT asset registers and documentation. Collaborate on ICT infrastructure projects, supporting planning, testing, and deployment. Ensure compliance with cybersecurity best … practices. What We're Looking For Essential Knowledge & Skills: Minimum 2 years' experience in ICT support or similar technical environment. Strong knowledge of Windows 10/11 operating systems. Good understanding of Microsoft 365 administration (Teams, Exchange, SharePoint, Office suite). Familiarity with Active Directory/Entra ID. Awareness of cybersecurity best practices. Understanding of ICT More ❯

and face to face Providing on-site support Work with wider team to offer ideas to improve service/user experience Skills required Office 365 configuration and troubleshooting Windows 10 Azure/Intunes Active directory administration Ticketing system (Assyst/service now) Dell laptop and desktop warranty process Mobile device support and admin Incident Management Good More ❯