ensuring users are informed throughout the support process. Collaborate with IT support teams to escalate and resolve issues efficiently. Troubleshoot and resolve hardware, software, and connectivity issues for Windows10 desktops, laptops, and mobile devices. Support Microsoft Office 365 applications, including Outlook, Teams, OneDrive, and cloud storage platforms (e.g., Box). Perform device setup, configuration, and … deployment for both Windows and Apple Mac/iOS environments. Utilise tools such as Active Directory, Group Policy Objects, SCCM/SMS, and remote-control technologies to manage and support devices. Assist with antivirus software management in an enterprise environment. Maintain accurate asset inventory records and support asset management processes. Use ServiceNow for ticket logging, tracking, and resolution … Proven experience providing in-person technical support in a customer-focused environment. Excellent communication skills, with the ability to explain technical issues in simple terms. Strong knowledge of MicrosoftWindows environments within an enterprise domain setting. Hands-on experience with Active Directory, SCCM/SMS, Group Policy, and remote-control methods. Proficiency in supporting Windows10More ❯
part of your working reality. We have built a representative and welcoming environment, for everyone. Your skills and experience We’re looking for someone with: Strong knowledge of MicrosoftWindows OS (Windows10 & 7), including build, configuration, and registry settings. Proficiency in Microsoft Office and a basic understanding of SCCM and Active Directory. Familiarity More ❯
functions. Experience supporting cloud-based telephone systems (desirable). Proficiency with the Microsoft Office suite (essential). Experience managing Office 365 and OneDrive (essential). Strong knowledge of MicrosoftWindows10/11, Windows Server, Active Directory, and Microsoft Exchange. Experience with Mobile Device Management (MDM) solutions. Proven track record in implementing and managing More ❯
functions. Experience supporting cloud-based telephone systems (desirable). Proficiency with the Microsoft Office suite (essential). Experience managing Office 365 and OneDrive (essential). Strong knowledge of MicrosoftWindows10/11, Windows Server, Active Directory, and Microsoft Exchange. Experience with Mobile Device Management (MDM) solutions. Proven track record in implementing and managing More ❯
laptops, and printers, ensuring service and warranty contracts are in place. • Manage Microsoft Active Directory, including user account administration and password resets. • Support Microsoft Azure, Office 365, OneDrive, Windows10/11, Windows Server, and Exchange environments. • Assist with IT infrastructure projects, including upgrades and system implementations. • Manage secure network access for remote users. … Degree, relevant professional qualification, or equivalent experience (Microsoft certifications desirable). • Previous experience in an IT support or IT administration role. • Knowledge of Microsoft Azure, Office 365, OneDrive, Windows Server, and Active Directory. • Experience with mobile device management and cloud-based telephony systems beneficial. • Excellent troubleshooting, problem-solving, and analytical skills. • Strong organisational skills with the ability to More ❯
Windows 11 Deployment Engineer – Onsite We're looking for a skilled Windows 11 Deployment Engineer with strong Intune and Autopilot to join an IT transformation team as part of the rollout of Windows 11. Key Responsibilities and Skills Current NPPV3 Essential Develop and maintain deployment images using tools like Microsoft Endpoint Configuration Manager (MECM … and infrastructure teams to ensure a seamless upgrade Perform application compatibility assessments and assist with remediation Monitor and troubleshoot deployment issues, providing support where necessary Strong experience deploying Windows10/11 Deep knowledge of Microsoft deployment tools: Intune, MECM (SCCM), MDT, Autopilot Familiar with Active Directory, Group Policy, and Azure AD More ❯
Sunderland, Tyne and Wear, England, United Kingdom
Nigel Wright Group
a similar role. Full UK driving licence with business insurance. Strong workload management and prioritisation skills. Logical and thorough fault-finding and troubleshooting abilities. ITIL awareness. Technical Skills MicrosoftWindows10/11 and Office applications. Windows Server 2016/2022 and core services (DHCP, DNS, DFS, NPS, Hyper-V, ADCS). Active Directory …/EDR, and cloud security platforms. Intune console management. Vulnerability management. Veeam backup solutions. Security best practices. Desirable Certifications Microsoft 365 Fundamentals Microsoft Azure Fundamentals Microsoft Azure Administrator Windows Server Hybrid Administrator Benefits: Competitive salary based on skills and experience. Pension scheme. Occupational sick pay. Training and support for industry certifications. Cycle to work scheme. More ❯
manner when supporting both staff and students. A proactive team player, you'll be eager to learn and ready to support others. You'll need solid knowledge of Windows Server (Apply online only)), Windows10 and 11, Active Directory, Office 365, Microsoft Office applications, some experience with working wit and supporting iPads, and networking More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
in the weekend on-call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a 1st Line IT Support/Helpdesk role Strong knowledge of Windows10/11 and Microsoft 365 Understanding of Active Directory and Microsoft Entra ID Familiarity with Microsoft Intune for device management and security VoIP (3CX) and basic … networking knowledge (DHCP, DNS, VPNs) Ability to support Apple technology confidently Full UK driving licence and own transport Based in or near Harrogate Desirable: Windows Server administration RMM tool experience (e.g., Datto, Zendesk, Freshdesk) Knowledge of patch management, scripting, and automation Experience with Microsoft CRM, SQL, or .NET Previous work in healthcare or regulated industries What's in More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Littlefish
line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware. More ❯
Old Trafford, Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Ruby Energy
software, and business system issues. Troubleshoot problems across a wide range of technologies, including: Microsoft 365 (Teams, SharePoint, Exchange Online) Azure/Entra ID Device and endpoint support (Windows10/11, Intune) CRM platforms and proprietary business systems Manage and maintain technical documentation, knowledgebase articles, and system support records. With the Service Desk Management, ensure … access control, retention policies). Skills & Experience Essential 3–5 years in a 2nd line IT support or senior service desk role. Strong troubleshooting experience across Microsoft 365, Windows OS, Azure AD, and business systems. Experience managing or supporting CRM systems or similar business platforms. Proven ability to document processes and resolve user-facing issues. Prior experience mentoring More ❯
processes Assist with BRM initiatives and other IT-related duties as needed Essential Skills & Experience Prior experience in IT support or a similar technical role Strong knowledge of Windows10/11, M365, Microsoft Azure, and hybrid environments Experience with ServiceNow or similar ITSM platforms Familiarity with Active Directory, SCCM, InTune, and video conferencing tools (e.g. More ❯
Wakefield, West Yorkshire, England, United Kingdom
VIQU IT Recruitment
onto the helpdesk, acting as the first point of contact for users within the organisation. Key skills and experience: Prior experience within 1st Line Support, providing support for Windows technologies such as Windows10/11, Office 365, Active Directory. Mobile Device Management (MDM)/(experience supporting mobile devices) Good communication and customer service More ❯
Windows 11 Deployment Engineer Onsite We're looking for a skilled Windows 11 Deployment Engineer with strong Intune and Autopilot to join an IT transformation team as part of the rollout of Windows 11. Key Responsibilities and Skills Current NPPV3 Essential Develop and maintain deployment images using tools like Microsoft Endpoint Configuration Manager (MECM … and infrastructure teams to ensure a seamless upgrade Perform application compatibility assessments and assist with remediation Monitor and troubleshoot deployment issues, providing support where necessary Strong experience deploying Windows10/11 Deep knowledge of Microsoft deployment tools: Intune, MECM (SCCM), MDT, Autopilot Familiar with Active Directory, Group Policy, and Azure AD More ❯
second-line user support (on-site and remote). Maintain IT hardware, install and configure software, and manage system access. Administer Microsoft Azure, Office 365, OneDrive, Active Directory, Windows10/11, and Exchange. Ensure compliance with software licensing and IT policies. Keep up to date with emerging technologies and recommend improvements. IT Administrator Requirements: IT … degree or relevant certifications (MCP, MCSA, MCSE, MCIPT) preferred. Proven experience in IT support and system administration, including Microsoft Azure, Office 365, and Windows environments. Strong troubleshooting, problem-solving, and communication skills. Organised, proactive, and able to work to tight deadlines. Full driving licence and flexibility to travel between sites. IT Administrator Benefits: Competitive salary (DOE) Birthday leave More ❯
second-line user support (on-site and remote). Maintain IT hardware, install and configure software, and manage system access. Administer Microsoft Azure, Office 365, OneDrive, Active Directory, Windows10/11, and Exchange. Ensure compliance with software licensing and IT policies. Keep up to date with emerging technologies and recommend improvements. IT Administrator Requirements: IT … degree or relevant certifications (MCP, MCSA, MCSE, MCIPT) preferred. Proven experience in IT support and system administration, including Microsoft Azure, Office 365, and Windows environments. Strong troubleshooting, problem-solving, and communication skills. Organised, proactive, and able to work to tight deadlines. Full driving licence and flexibility to travel between sites. IT Administrator Benefits: Competitive salary (DOE) Birthday leave More ❯
third-party suppliers where necessary IT Service Desk Analyst/1st Line Support Analyst Attributes/Skills: * Experience working within a law firm is highly desirable * Knowledge of Windows10 and Microsoft Office 365 * Understanding of PC Hardware and operating systems * Awareness of using Active Directory * Experience of logging tickets in ITSM call logging software IT More ❯
resolutions, and changes, ensuring timely stakeholder communication Out of hours work will be required. The Person: Experience of the following would be an advantage: End user compute applications – Windows10, 11/Mac OS Server – Hypervisor Technologies, Hyper-V, VMware & Proxmox Experience with Cisco networking hardware Networking – Cisco CLI, VLANs, WAN, VPN, MPLS Identity – Okta/ More ❯
resolutions, and changes, ensuring timely stakeholder communication Out of hours work will be required. The Person: Experience of the following would be an advantage: End user compute applications – Windows10, 11/Mac OS Server – Hypervisor Technologies, Hyper-V, VMware & Proxmox Experience with Cisco networking hardware Networking – Cisco CLI, VLANs, WAN, VPN, MPLS Identity – Okta/ More ❯
related to web platforms or internal systems as required. Appropriate candidates will be: Keen to learn and develop new skills. Passion for IT and problem-solving. Familiarity with Windows10/11 and Microsoft 365. Strong communication and interpersonal skills. Ability to prioritise, follow instructions, and work methodically. Desirable Basic understanding of cloud computing, networking, or More ❯
Altrincham, Trafford, Greater Manchester, United Kingdom
Mech Electrics Limited
related to web platforms or internal systems as required. Appropriate candidates will be: Keen to learn and develop new skills. Passion for IT and problem-solving. Familiarity with Windows10/11 and Microsoft 365. Strong communication and interpersonal skills. Ability to prioritise, follow instructions, and work methodically. Desirable Basic understanding of cloud computing, networking, or More ❯
third-party suppliers where necessary IT Service Desk Analyst/1st Line Support Analyst Attributes/Skills: * Experience working within a law firm is highly desirable * Knowledge of Windows10 and Microsoft Office 365 * Understanding of PC Hardware and operating systems * Awareness of using Active Directory * Experience of logging tickets in ITSM call logging software IT More ❯
sharing knowledge and encourages others to be responsible for cooperation and open communication Knowledge of, but not limited to: Internal and External Client facing Software O365 application suite Windows10/11 SharePoint (Client Portals) Desirable Active Directory ITIL foundation Takes responsibility for own personal development over and above formal qualifications, whilst embracing the firm's More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
DCS Recruitment
ll do: Provide 1st/2nd line support via phone, email, and remote tools Manage, log, and resolve incidents in line with SLAs Troubleshoot hardware/software issues (Windows, Mac, Linux) Set up new user accounts and manage updates in Active Directory & Microsoft 365 Build and deploy hardware (PCs, printers, peripherals) Liaise with third-party providers and maintain … asset records What we're looking for: 2-3 years' IT Service Desk or IT Support experience Knowledge of ITIL processes & ITSM tools (Freshservice, Jira) Strong understanding of Windows10/11, Microsoft 365, and remote support tools Basic networking skills (switches, patching) Clear communication skills and a customer-focused approach Desirable: Linux (Debian/Ubuntu … macOS/iOS device support, Microsoft InTune, Teams, Windows Server administration. Shift & Travel: This role follows a shift rota for 24/7 coverage and may require occasional travel to overseas offices. Benefits include: Pension, Death in Service (4x salary), 5% Company Bonus, Perkbox discounts If you're proactive, adaptable, and ready to grow your IT career, we More ❯
queries on the telephone and by digital contact. Role Assist in the diagnostics and repair of hardware/software failures and user generated issues Use your knowledge of Windows and Mac OS software to troubleshoot issues and resolve them for the user, both in person and, via remote support Interact with customers in our store and answer customer … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, and PowerShell. 90% of QA More ❯