1 to 25 of 28 IT Support Engineer Jobs in the North of England

Job Title: Senior IT Support Engineer Location: Chorley Salary: £32,000 - £40,000 We have an exciting opportunity for a Senior IT Support Engineer/3rd Line Support Engineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of Senior … IT Support Engineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all support tickets whilst adhering to first response and fix SLAs as part of the support procedure Communicate effectively … to ensure swift resolution at both technical and end user level Maintain elevated levels of customer service for all support queries. Maintain accurate resolution documentation in our knowledge base repositories Train and mentoring our 1st line team to ensure a build-up of their knowledge Liaise with 3rd party solution providers and develop excellent working relationships Proactively involved in More ❯

Senior IT Support Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and knowledge of emerging technologies such as AI, who also have team management and leadership skills is required for a well-established company based in … per annum (depending on experience) LOCATION: Hull, East Yorkshire JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Senior IT Support Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing … and knowledge of emerging technologies such as AI, who also have team management and leadership skills. Working as the Senior IT Support Engineer/Lead IT Technician you will be responsible for overseeing the organisations IT infrastructure, ensuring systems are reliable, secure, and aligned with business needs. Acting as the key liaison with the Senior More ❯

Senior IT Support Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and knowledge of emerging technologies such as AI, who also have team management and leadership skills is required for a well-established company based in … per annum (depending on experience) LOCATION: Hull, East Yorkshire JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Senior IT Support Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing … and knowledge of emerging technologies such as AI, who also have team management and leadership skills. Working as the Senior IT Support Engineer/Lead IT Technician you will be responsible for overseeing the organisation’s IT infrastructure, ensuring systems are reliable, secure, and aligned with business needs. Acting as the key liaison with the More ❯

IT Support Engineer We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Grimsby , supporting a large school through a major digital transformation. After this, you will move into a remote IT Support Engineer role within the wider MSP team. What youll be doing as an IT Support Engineer: Supporting staff onsite and remotely with IT queries. Managing Microsoft 365, Azure, Intune, Teams, and SharePoint. Delivering training sessions and building staff confidence with new technology. Maintaining networks, devices, and ensuring IT security. What were looking for … in an IT Support Engineer: Previous experience as an IT Support Engineer in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure, Intune, and cloud solutions. Excellent communication skills and a proactive approach. Why apply as an IT Support Engineer? Career progression into either Service Desk or Project More ❯

Job Title: IT Support Engineer Location: Rotherham, South Yorkshire Salary: £30,000 - £35,000 plus Private Healthcare, Car Allowance, Private Pension Scheme, 25 Days Holiday Bank Holidays, and more We’re working with an innovative manufacturing company in Rotherham that is looking for an experienced IT Support Engineer to join their internal IT team. This role is ideal for someone with strong technical support skills who wants to be hands-on across infrastructure, systems, and user support. You’ll play a key role in maintaining and developing IT systems while also contributing to digital transformation and IT improvement projects. Key Responsibilities: - Provide 1st Line and 2nd Line IT Support across hardware, software, networks, and end-users - Troubleshoot and administer Windows 10/11 and Windows Server environments - Manage Active Directory, Group Policy, and Microsoft 365 (Teams, Exchange, SharePoint, OneDrive) - Deliver IT support for desktops, laptops, printers, mobile devices, and telephony - Handle user account administration, password resets, onboarding/offboarding - Assist with IT projects More ❯

IT Support Engineer We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Grimsby , supporting a large school through a major digital transformation. After this, you will move into a remote IT Support Engineer role within the wider MSP team. What you’ll be doing as an IT Support Engineer: Supporting staff onsite and remotely with IT queries. Managing Microsoft 365, Azure, Intune, Teams, and SharePoint. Delivering training sessions and building staff confidence with new technology. Maintaining networks, devices, and ensuring IT security. What we’re … looking for in an IT Support Engineer: Previous experience as an IT Support Engineer in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure, Intune, and cloud solutions. Excellent communication skills and a proactive approach. Why apply as an IT Support Engineer? Career progression into either Service Desk More ❯

Senior IT Support Engineer £35,000 to £40,000 basic salary per annum plus benefits including bonus, pension, medical scheme, 23 days holiday (+birthday and bank holidays), and excellent training & development plans etc. We are looking for a skilled Senior IT Support Engineer to join our leading client, a very successful and ambitious IT support and solutions provider headquartered in Skelmersdale, on a permanent basis. The Senior IT Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities to maximise your technical and professional progression. The Senior IT Support Engineer will focus on escalated support … storage systems (SAN/RAID). Essential skills: - Strong communication skills - MS365 - Excellent troubleshooting ability - Windows Server - Virtualisation technologies - Networking This is an excellent opportunity for the successful Senior IT Support Engineer as the projected growth of this company could significantly accelerate your rise up the career ladder. If you are interested, please click the "apply now More ❯

Are you an experienced IT Support Engineer looking for your next career move? Are you passionate about delivering excellent on-site IT Support? We are recruiting for an IT Support Engineer on a full-time permanent basis based in Carlisle. This role is 5 days on site and offering a salary of … depending on experience. Due to the client's location, you will need a full UK driving license and ned access to your own vehicle Key Responsibilities as an IT Support Engineer: Deliver top-notch remote and onsite IT support Monitor and maintain client systems proactively Install and configure hardware, software & networks Tackle issues across Microsoft … AD, VMware, VoIP, and more Ensuring customer satisfaction throughout all client interactions Accurately following all processes and documenting tickets accordingly Experience and Skills Require for the IT Support Engineer: 3+ years' experience in IT support Working knowledge of Windows Server, Microsoft 365, AD, VMware and Hosted VoIP A confident communicator who can explain tech to More ❯

IT Support Engineer Role: IT Support Engineer Location: Trafford Park, Greater Manchester Salary: £26,000 - £31,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with one of the UK's best IT Solutions providers leading their search for an IT Support Engineer who can assist with supporting their customers within the education sector both remotely as well as on site.The MSP that you will be working for are an incredible outfit with some superb training plans and facilities, and have a really good bunch of Engineers who are very tight knit, you will get truly looked after … as occasionally supporting these in person. Benefits: * Bespoke system training* Microsoft certs paid for* Free parking* Pension Scheme* Fuel Expenses What You'll Do: * Deliver 1st/2nd Line Support IT Support to schools/education customers.* Manage and enhance IT systems, networks, and infrastructure for optimal performance.* Conduct on-site visits across the North West More ❯

Role: IT Support Engineer Location: York (Hybrid) Salary: £28,000 - £32,000 Summary: Are you an experienced IT Support professional looking to take the next step in your career? We're recruiting for a skilled IT Support Engineer to join a fast-growing MSP in York. This is an excellent opportunity to … to a variety of cutting-edge technologies including Office 365, Windows Server, Active Directory, Networking, Azure, and VMware. If you're passionate about technology and enjoy providing top tier support in a learning environment, this could be your perfect role. The Company: Join a market-leading MSP with a national presence and a reputation for excellence. The team prides … engineers develop their skills. While the role is primarily based in Leeds, occasional travel may be required, so a full UK driving licence is preferred. The Role: As an IT Support Engineer, you'll provide 2nd line support to client users, ensuring that technical issues are resolved efficiently and effectively. You'll be working with a More ❯

care focused and looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for an 1st line IT support engineer to join us as we continue to expand throughout the UK. Main duties of the job An exciting opportunity has arisen for a dynamic IT Support Engineer to join the team as we embark onto our next stage of continued growth. We are looking for a tech savvy, forward thinking individual to bring new ideas and resolutions to our IT support team. If successful, you will serve as the first point of contact for all IT support queries … Disclosure and Barring Service (DBS). Job description Job responsibilities Respond to users software/hardware queries via email or phone Talk colleagues or clients through actions to resolve IT issues Prior experience with Microsoft stack and Azure (Cloud Services) Escalate issues to the relevant teams when necessary Monitor and maintain computer systems and networks Troubleshoot system and network More ❯

1st/2nd Line IT Support Engineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9am-5.30pm Sector: IT Support/Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with nearly … years of experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and most importantly … who truly care about their staff with the autonomy for your voice to be heard. What You’ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support More ❯

1st/2nd Line IT Support Engineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9 am-5.30 pm Sector: IT Support/Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with … nearly 20 years of experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and … that truly cares about their staff, with the autonomy for your voice to be heard. What You’ll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support More ❯

Tired of the corporate grind? Bring your IT skills to schools and enjoy a professional setting without the corporate pressure, and make a real difference for teachers and pupils. IT Support Engineer/IT Helpdesk Engineer/Service Desk Engineer/Onsite Engineer 2nd Line Onsite Support Hours: 95 PM, Monday … vehicle + fuel card UK Driving Licence is mandatory Our client is a trusted technology provider to the education sector, supporting schools across Lancashire. Theyre looking for an experienced IT Support Engineer to deliver onsite support in Blackburn, Bolton, and surrounding areas. In this role, youll cover a wide range of technologies, on-premise, cloud solutions … classroom tech keeping teaching and learning running. Youll spend either half or full days at each school, taking ownership of systems, resolving issues and delivering excellent service. Youll manage support incidents end-to-end, ensure users are kept informed, and hit SLA targets all while enjoying the flexibility of a company vehicle with a fuel card. What youll need More ❯

IT Support Engineer (1st & 2nd Line)Hull – site based – some travelUp to £33,000 + benefits Elevation IT are recruiting on behalf of a leading business services organisation in Hull who are looking for a hands-on IT Support Engineer to join their growing team. This role is perfect for someone who thrives … on solving problems, delivering excellent customer service and wants to get involved in exciting IT projects. What You’ll Do Own and resolve IT helpdesk tickets (1st & 2nd line) across desktop, mobile, apps, and peripherals. Support staff both onsite and remotely, ensuring smooth onboarding and offboarding. Maintain hardware, install updates, and manage IT assets. Mentor junior … team members and keep documentation up to date. Liaise with third-party vendors to manage escalations. Contribute to key strategic IT projects. What We’re Looking For Demonstrable experience in an IT support role (helpdesk/desktop/2nd line) Strong knowledge of M365 In-house/onsite support experience Driving licence + within commutable distance More ❯

IT Support Engineer Edinburgh/Hybrid - Salary up to £35,000 I am looking for an IT Support Engineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland. Benefits: Salary up to £35,000 30 day holiday allowance Private Health Insurance The … Role: Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration: Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland as needed to resolve … systems (using tools like ConnectWise RMM) and remediate alerts – e.g. patching computers, checking backups, ensuring security measures are in place. About You: Previous experience working in an MSP or IT support provider environment is essential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience with Windows 11, MacOS More ❯

We are looking for an experienced 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and … bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything … Documentation and knowledge base articles Providing senior technical input, to internal and customer meeting The Person You will be motivated, customer centric and a strong communicator at all levels. It is important that you are qualified in server or a cloud-based qualification. Desirable to have MCSP or equivalent experience but not essential A bonus would be any experience More ❯

Based in Manchester | Permanent | £30K-£35K + Benefits Hybrid: 4 days onsite | 1 day WFH -MORE FLEX ON OFFER IF NEEDED. Are you an ambitious IT Support Engineer ready to take the next step in your career? This is a fantastic opportunity to join a forward-thinking business in Manchester where IT is seen as a … gain project experience, and be supported with training and development to help you move into more senior roles. What you'll do: Deliver hands-on 1st and 2nd line IT support across users and systems. Troubleshoot issues with Windows, Microsoft 365, networking, and cloud environments. Act as a trusted IT partner to the business, working closely with … end users and senior stakeholders. Get involved in IT projects, upgrades, migrations, and cloud initiatives. Take ownership of problems, thinking proactively about long-term fixes and improvements. Learn from senior IT staff and work towards more advanced responsibilities. What you'll bring: 2+ years' experience in IT Support (1st/2nd line). Skills in Microsoft More ❯

You must be fully eligible to work in the UK to apply for this role We are seeking a passionate IT Support Technician to join a dynamic IT Support team. This role involves supporting a diverse range of IT systems and customers, both large and small. This is an exciting opportunity to be involved in … various IT projects and contribute to the management, upkeep, and enhancement of our internal systems. As an IT Support Technician, you will provide IT support to a wide range of customers and work on a whole range of exciting IT projects. You will assist in managing and enhancing internal company systems and produce quotations … for IT projects. Continuously enhancing your knowledge of relevant IT systems and adapting to changing services and requirements will be crucial. Our client is looking for a candidate with a strong background in IT however most importantly we are looking for a personable individual who is passionate about IT and has a real desire to learn More ❯

Job Title: IT Support Engineer Location : Crewe, Cheshire | Hybrid (Remote considered) Salary: £35,000 - £45,000 DOE + Bonus + Benefits We're looking to add an experienced IT Support Engineer to our team as we continue to grow our technical delivery capability. This is a fantastic opportunity to join a dynamic and forward … thinking IT services business, where you'll have real ownership of your work and the chance to lead on exciting client projects across cloud and infrastructure. This position will give you access to a lot of project work which will include field work so you will be expected to travel within this position. This role is key to the … design, deployment, and support of modern cloud-first solutions-particularly across Microsoft Azure , Intune , and hybrid infrastructure . You'll work closely with our clients to help shape and deliver their digital transformation journeys, providing technical expertise throughout the project lifecycle. What You'll Be Doing Delivering high-quality technical solutions and presentations to clients Deploying and supporting a More ❯

IT Support Engineer Location: Newcastle Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Stirling and Glasgow The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree More ❯

Lorien are currently working with a manufacturing business based in Brighouse, who have created a new role as the business are expanding their IT remit and looking for an self sufficient, enthusiastic and knowledgeable IT Support Engineer with experience across 1st & 2nd line support with the autonomy to move into some 3rd line support with training and development within the role. Responsibilities : Provide 1st and 2nd line Desktop Support, take ownership of problems and provide escalation Operate the IT Helpdesk system to ensure all calls are logged, assigned correctly and closed in a timely manner. Diagnose and resolve technical hardware, network and software issues. Assist the IT Manager in technical … projects, including documentation and planning Create new users, manage security permission requests and starters/leavers procedures. Manage IT Purchasing, submit requisitions, create purchase orders, liaise with suppliers to order new equipment Log and maintain Server health and additional preventative maintenance measures Ensure backups have performed correctly and escalate any failures to the IT Manager Manage office supplies More ❯

An opportunity has become available for an IT Support Engineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk support. You will be working closely with first- and second-line engineers. Role Provide 1st line internal helpdesk support to all … users across all sites Respond to IT support queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required Work to Company and departmental SLA’s and … KPI’s Monitor system alerts and either resolve, close or escalate Check daily backups across all sites, escalate any issues Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship More ❯

Solutions are a leading developer and manufacturer of tissue-healing and wound-care technologies, serving global surgical and wound-care markets. Overview: An opportunity has become available for an IT Support Engineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk … support. You will be working closely with first- and second-line engineers. This is a training role, contributing to delivery of quality communication, technical support and implementation services to our customers. We focus on supporting our customers in making the best use of technology in their business, in particular (but not limited to) Microsoft products and services. Responsibilities: Provide … 1st line internal helpdesk support to all users across all sites Respond to IT support queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required More ❯

Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house IT Support position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that … Create and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in IT support for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You More ❯