2nd Line IT Support
Reigate, Surrey, United Kingdom
In Technology Group
line support for a diverse client base, handling escalated technical issues via phone, email, remote tools, and occasionally on-site. Troubleshoot and resolve problems related to Microsoft 365, Windows Server, Azure, Active Directory, networking, and end-user systems . Support desktop environments (Windows 10/11), laptops, printers, and mobile devices, including MDM (e.g. … and best practice standards. What We're Looking For Proven experience in a 2nd line IT support role , ideally within an MSP environment. Strong knowledge of Microsoft 365, Windows Server, Active Directory, Azure, Intune , and desktop support. Good understanding of networking fundamentals (DNS, DHCP, TCP/IP, firewalls, switches). Experience with remote support tools and ticketing systems. More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum
Posted: