4 of 4 Windows 10 Jobs in the North East

issues, support core services, and help keep business-critical systems running smoothly. What you'll do Provide 1st/2nd line support for Windows devices, servers, printers, and networks Manage incidents and requests via ITIL ticketing systems Support Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure) Troubleshoot … assets and documentation Support system changes, moves, and occasional out-of-hours cover What you'll need IT Support/Service Desk experience Windows 10/11 and Active Directory knowledge Microsoft 365 support experience Basic networking troubleshooting skills ITIL ticketing system experience Full UK driving ...

beginning of the contract. Essential for the role Proven experience delivering EUC support within enterprise or distributed environments Strong knowledge of Windows desktop operating systems (Windows 10/11) and mobile platforms (iOS, Android) Hands-on experience with Microsoft 365, including Teams administration Experience ...

third-party support. Device Enrolment & Setup: Provision new corporate laptops and deploy Android phones to remote staff using Microsoft Intune and Windows Autopilot. Collaboration Tool Support: Troubleshoot access permissions and sync issues in Microsoft Teams and SharePoint. Endpoint Security: Monitor user devices to ensure compliance with security policies … Provide guidance to non-technical users on maximising M365 tools and maintain clear IT ticket logs. Person Specification: Essential Criteria: Basic experience troubleshooting Windows 10/11 operating systems. Familiarity with the Microsoft 365 apps suite and basic administrative exposure to the M365 Admin Centre. Excellent ...

related incidents and service requests. Manage and maintain desktop, laptop, mobile, and virtual desktop environments (e.g., Citrix, VMware Horizon). Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot. Support Microsoft 365 applications and services, including Teams, OneDrive … management. Document processes, procedures, and technical configurations. Skills & Experience Required: Proven experience in an EUC or Desktop Support Engineer role. Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory. Experience with endpoint management tools (e.g., SCCM, Intune, JAMF). Familiarity with virtual desktop ...