2 of 2 Windows 10 Jobs in the North East

Provide 2nd line technical support to users across multiple UK locations. Take ownership of escalated incidents and service requests through to resolution. Troubleshoot Windows 10 and Windows 11 desktop and laptop issues. Administer Microsoft 365, including Exchange Online, Teams, SharePoint and OneDrive. Manage users … ID. Support Microsoft Intune, Autopilot and mobile device management. Troubleshoot networking issues across DNS, DHCP, TCP/IP, VPN and Wi-Fi. Support Windows Server environments, including file servers and print servers. Assist with user onboarding, offboarding and equipment provisioning. Configure and deploy laptops, desktops, mobile devices ...

user devices and Microsoft 365 environments Contributing to documentation, best practices, and process improvements What you’ll bring: Strong Microsoft stack knowledge (Windows 10/11, M365, Azure) Experience in a service desk/MSP environment Excellent communication and problem-solving skills A Microsoft Associate certification ...