IT Support Analyst to join a busy onsite team in Liverpool. You’ll be the go-to person for technical support, troubleshooting, and keeping users productive across a Windows10 Enterprise environment. Requirement: • Handling support queries via phone, email, and Service Manager • Troubleshooting and resolving IT issues across desktops, laptops, servers and software • Installing, configuring and … repairing Windows10 devices and client applications • Supporting users with access, applications, printing and network services • Managing network storage, LAN/WAN-related tasks and escalating where needed • Deploying software, applying patches, and maintaining system security • Supporting starters/leavers onboarding/offboarding • Providing user guidance and training • Visiting local offices to deliver hands-on support … Skills: • Strong communication skills (phone and written) • Experience in a professional environment • Confident supporting users with varying technical levels • Hands-on experience with Windows10 Enterprise, Windows Server, AD and O365 • Good understanding of IT security policies • Solid troubleshooting skills and ability to prioritise workload • Knowledge of LAN/WAN, virtualisation, wireless networks and More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid/Remote Options
Circle Recruitment
IT Support Engineer - Liverpool An IT Support Engineer with strong 2nd line IT support, Windows10/11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Liverpool. My client is looking for someone with a can-do attitude who is rising to facing new challenges, as … this will be a hands-on role, offering hybrid working Key Skills required: Experience of working at a 2nd line IT support level Experience with Windows Server 19/2025 Windows10/11 & M365 experience Azure, Entra and Intune experience Good working knowledge of support on-prem and configuring hybrid infrastructure environments Hyper … service Private healthcare insurance Contributory pension scheme Hybrid Working Plus much more Apply now to Matthew.Leach @ circlrecruitment.com to join our client's dynamic and friendly team. Key skills: Windows Server, Azure, Endpoint, Intune, IT Infrastructure, Networking, legal IT, law, visualfiles, exchange, hyper-v, VOIP, IT Support, Service Desk, Liverpool, Warrington, St Helens, Wirral Circle Recruitment is acting as More ❯
knowledge with first line teams. The role is varied, covering device lifecycle management, cloud integrations, automation initiatives and supplier engagement. Responsibilities include: Provide advanced second line support for Windows10/11, macOS/iOS, Teams Rooms, Microsoft 365, Intune, Autopilot, VPNs, networking and virtual desktops. Manage full end-user device lifecycle: provisioning, configuration, patching, compliance … You'll have strong hands-on experience in complex end user environments, with deep knowledge of Microsoft 365, Intune and modern endpoint management. You'll be skilled across Windows and Apple platforms, comfortable working with Azure-based services and confident automating tasks with PowerShell. Clear communication, problem solving, customer focus and collaboration are essential. You will demonstrate: Experience … delivering advanced second line support in DDaT/ICT environments. Strong Intune and Autopilot expertise, including compliance, MDM and endpoint security. Proficiency in Windows10/11 and macOS/iOS, plus modern management practices. Experience administering Microsoft 365 (SharePoint, Teams, Exchange, telephony, Teams Rooms). Knowledge of Active Directory, Entra ID, GPOs and conditional access. More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid/Remote Options
VIQU IT Recruitment
environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment. Windows10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony support Triaging tickets and escalating More ❯
The Plaza, 100 Old Hall Street, Liverpool, England Hybrid/Remote Options
SLATER & GORDON (UK) 1 LIMITED
technical content that aligns with and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals Qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, and PowerShell. Slater & Gordon are More ❯
Lee House, 90 Great Bridgewater Street, Manchester, England Hybrid/Remote Options
SLATER & GORDON (UK) 1 LIMITED
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. Slater & Gordon are committed More ❯
LANCASTER HOUSE, FOUNTAIN COURT, MANSFIELD, England
LINK INTEGRATED SECURITY SOLUTIONS LTD
technical content that aligns to and is relevant to employers and the market. Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification. Get an introduction to Windows, Linux and PowerShell. Tools and technologies learnt: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. 90% of QA apprentices More ❯
Chester, Cheshire, England, United Kingdom Hybrid/Remote Options
Pontoon
experts. What We're Looking For: Customer Care Skills: A strong commitment to client care with excellent communication and written skills. Technical Proficiency: Familiarity with hardware support for Windows10/11 and network solutions such as Citrix, VPN, and Cisco AnyConnect. organisational Skills: Ability to prioritise tasks effectively and manage multiple responsibilities simultaneously. Team Player More ❯
Bolton, Lancashire, England, United Kingdom Hybrid/Remote Options
K3 Capital Group Ltd
years of experience in front-line IT Hardware/Networking support environment Server Operating Systems (2012/2012R and 2025 and Active Directory) Desktop Operating Systems (Windows10 & 11) Experience in Virtualisation (specifically Hyper-V) not a requirement but an advantage Experience of Security Solutions (EDR, XDR) Experience with Networking equipment, such as Firewalls, Switches & Wireless More ❯
Newton-le-Willows, Merseyside, England, United Kingdom
Greenfield I T Recruitment
Ensure efficient operation of the PCsupport function and timely resolution of Helpdesk tickets in line with internalSLAs.• Network Infrastructure Maintenance: Oversee the health and performance ofOffice 365 environment, Windows Server, Active Directory, VoIP phonesystem, and Meraki switch/cabling infrastructure.• Security & Data Integrity: Maintain a safe network environment and upholddata protection standards.• Strategic IT Solutions: Contribute to the … implement effective solutions• A practical, problem-solving mindset with a customer-first attitude• Commitment to going above and beyond to deliver outstanding serviceSenior IT Support Technician technical skills• MicrosoftWindows10/11• Microsoft Server 2022• Active Directory• Hyper-V• Meraki switches• Firewall/security principles• Backup methodologiesTo discuss the Senior IT Support Technician role in More ❯
support of users; Hardware installation, movement and de-installation; Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.); System and application changes testing, scripts preparation in MS Windows10 and MS Office 365 environment; Small project management related with new hardware or software installation; Software, patches and updates installation using MS SCCM; Requirements More ❯
line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal teams Supporting software like O365, Windows10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow … and ITIL practices Knowledge of O365, Windows, SharePoint More ❯
team by providing an excellent IT support service. Experience required: 6+ months experience in a similar 1st line IT support role Working with helpdesk software, MS Office 365 & Windows10 Excellent understanding of various systems and a passion for learning about new and upcoming technology and software Ability to find solutions and assist staff at all More ❯
to manage, track, and resolve incidents and service requests in a timely and efficient manner. Perform configuration and user access management for specialised laboratory applications and on the Windows OS level via Active Directory. Take ownership of key stages in the system lifecycle, including the staging of new systems, performing periodic system reviews, and the decommissioning of legacy … A minimum of 2 years of professional experience in an IT support role. Proven experience working with ServiceNow for incident and request management. Strong, in-depth knowledge of Windows10/11 and administration via Active Directory. Practical experience with SCCM (System Center Configuration Manager) for endpoint management. A structured, precise, and documented approach to work More ❯