Liverpool, England, United Kingdom Hybrid / WFH Options
EA First
Practical knowledge of IT Service Management systems and processes, and the associated frameworks, e.g. ITIL or similar ESSENTIAL: Technical knowledge of client and server OSs (Windows 10, WindowsServer2012, 2016, 2019) and Office applications (2013, 2016, 2019, O365) ESSENTIAL more »
recovery methods Keep up to date on infrastructure and security trends to improve the IT service delivery. Essential Skills: * VMware management & maintenance. * MicrosoftServer technologies & associated services, including Server2012, 2016 and 2019. * Networking knowledge, from a troubleshooting and routing perspective. Basic switch configuration … Availability technologies, to achieve strong recovery point/recovery time objectives. * Microsoft Active Directory, DHCP, DNS, Sites/Services, and native replication technologies. * Windows file services including DFSR. * A strong understanding of applications, HA technologies and how to make applications highly available for BC/DR purposes. While … an understanding of all internal applications isn't essential, a strong level of knowledge in different applications and server back-end configuration is essential. * A good understanding of monitoring technologies including tools such as SolarWinds in addition to SNMP and MIB sets to configure and fine tune service more »
