1 of 1 Windows Server 2016 Jobs in Suffolk

Line Support Engineer who thrives on solving challenging problems and enjoys working directly with end users as well as managing back-end systems. If you're confident across Windows environments, cloud platforms, and networking, this role offers variety, responsibility, and room to grow. The Role: As a 3rd Line Support Engineer, you’ll be a key escalation point … support and troubleshooting while also engaging directly with end users, both remotely and on-site, to resolve complex issues and deliver projects. You’ll need solid experience in Windows Server environments (including Hyper-V), networking, Office 365, and Microsoft Azure. Strong communication skills are essential, as you'll often be the face of their technical team … when speaking with clients and users. Key Responsibilities: Provide advanced technical support for escalated incidents and service requests Troubleshoot and support environments including: Windows Server (2016/2019/2022), Active Directory, Group Policy Hyper-V virtualization Office/Microsoft 365 administration (Exchange, SharePoint, Teams) Azure services (AD, VMs, storage, networking) Network infrastructure (switches More ❯