as a reliable escalation point. Previous experience in a Helpdesk Lead, Supervisor, or Manager position in an MSP or end user environment Strong background in Microsoft technologies, including: WindowsServer (2016/2019/2022) Microsoft 365/Exchange Online Microsoft Azure Active Directory & Group Policy Intune/Endpoint Manager SharePoint & OneDrive administration Hyper More ❯
under pressure, and excellent problem-solving skills. Key skills and experience: Background in an MSP or IT services environment (preferred) Strong experience with: Microsoft 365/Office 365 WindowsServer (2016–2019) Virtualisation technologies Firewalls & networking (IP, switches, routers) Backup solutions (ideally Veeam) Strong customer service and communication skills Ability to take ownership of More ❯
Maidstone, Kent, England, United Kingdom Hybrid / WFH Options
Constant Recruitment Ltd
under pressure, and excellent problem-solving skills. Key skills and experience: Background in an MSP or IT services environment (preferred) Strong experience with: Microsoft 365/Office 365 WindowsServer (2016–2019) Virtualisation technologies Firewalls & networking (IP, switches, routers) Backup solutions (ideally Veeam) Strong customer service and communication skills Ability to take ownership of More ❯
Havant, Hampshire, England, United Kingdom Hybrid / WFH Options
Hirexa Solutions UK
Utilize DCIM (Datacenter Infrastructure Management) tools to maintain accurate records and visualizations. Evaluate new technologies and practices to improve datacenter efficiency and Maintain and support enterprise Wintel environments (WindowsServer2016/2019/2022) and RHEL infrastructure. Monitor and manage storage infrastructure (SAN/NAS), including provisioning, tiering, capacity planning, and performance optimization. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system … documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring You’re confident, curious and customer-focused, with: Strong hands-on experience with Windows 10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in WindowsServer 2012/2016/ More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
projects—from design to implementation 2nd Line IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows 10 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in WindowsServer 2012/2016/2019 and More ❯
What you’ll do: Provide support across hardware, software, phones, mobiles, and specialist systems. Manage helpdesk enquiries, escalating where needed and seeing issues through to resolution. Support servers (Windows 2012/2016), Exchange 365, backups (Veeam), and network infrastructure. Set up new sites, accounts, and mobile devices. Maintain IT documentation and ensure smooth daily operations. What … re looking for: Minimum 5 years’ experience in IT support or service function with experience in a 3rd Line Support position is a must have. Technical expertise in Server Maintenance (2012 to 2016), Backups (Veeam) and Network Infrastructure is a must have Strong knowledge of Microsoft environments (Office, SharePoint, AD, Exchange). Confident, customer-focused problem More ❯