resolve service desk calls in line with SLAs. Deploy and maintain desktop images and software using SCCM. Perform basic diagnostics and troubleshooting of user and system issues. Support Windows 10 workstations and WindowsServer environments. Manage Active Directory, Group Policy and participate in maintenance activities. Get involved in broader project work depending on your … and interest. Operate in a security-cleared environment supporting a military training site (SC clearance will be arranged if not already held). Required Skills & Experience: Understanding of Windows OS (ideally Windows 10). Working knowledge of WindowsServer 2016/2019. Basic SCCM experience (imaging, deployment). Familiarity with Active Directory More ❯
for UK Security Clearance (SC). We’re hiring a 2nd Line Support Engineer to join a growing team - this is an ideal opportunity for someone with solid Windows support experience who’s eager to grow their career through hands-on work, project exposure, and access to continuous training. What You'll Be Doing: Deliver 2nd line support … in a primarily ticketed environment for a major UK naval training site. Deploy software and images to workstations using SCCM. Troubleshoot and resolve Windows-related incidents and technical issues. Support ongoing IT projects alongside the day-to-day service desk workload. Maintain documentation, support procedures, and security protocols. Liaise with internal teams and end-users to ensure a … smooth and responsive support service. Skills & Experience We're Looking For: Strong experience supporting Windows 10 operating systems. Working knowledge of: WindowsServer (2016/2019) Active Directory & Group Policy SCCM (or similar deployment/imaging tools) VMWare or Hyper-V Exposure to Office 365, Teams, Outlook or Exchange is desirable but More ❯
personnel to include provision, recording of solutions and providing repairs and continued service. We are looking for keen candidates with knowledge of IT, devices and an understanding of Windows 10 and device repair, and possibly some limited experience with Desktop support, although training in all aspects will be provided for the right candidate. The role is customer facing … and advise on workarounds, permanent fixes, requests for change (RFC), and new technology. Produce and maintain records, procedures and other documentation related to the IS Service Knowledge: MicrosoftServer 2016/2019 Active Directory Backup systems and processes Hyper-V/VMWare SCCM Group Policy Knowledge If you are interested in this role or wish to More ❯
