1 of 1 Windows Server Jobs in North Shields

Tier III Support Technician

Location
North Shields, England, United Kingdom
roleExperience working within an IT helpdesk or service management environmentExperience managing incidents, service requests, and escalations using a ticketing systemStrong troubleshooting skills across Windows desktop and server environmentsExperience managing Active Directory, Azure AD, and Microsoft 365 environmentsStrong understanding of networking fundamentals and troubleshootingExperience analysing system logs … performing root cause analysisExperience supporting virtualization platforms and server environmentsAbility to manage and prioritise complex technical issuesAbility to work independently and take ownership of technical problemsStrong communication and documentation skillsPreferred SkillsExperience supporting virtualization platforms (e.g., VMware, Microsoft Hyper-V), including basic administration and troubleshootingExperience with backup and disaster ...