since its inception in 2013 and this appointment will add to our experienced service desk team to support our continued success. Role, Duties & Expectations Provide high quality desktop, server and cloud platform support Demonstrate the ability to troubleshoot complex environments Provide clear advice and guidance to clients for improving their environments Be seen as a trusted advisor on … background a minimum of 5 years’ experience providing support to multiple customers Have the confidence to hold conversations with customers assisting technically in service reviews Ability to troubleshoot Windows Desktop Operating systems and Microsoft Office applications Support WindowsServer operating systems and Exchange on premises environments Complete understanding of Active Directory, Group Policies, DNS … Maintenance schedules and high level troubleshooting Proven track record in similar role for a Managed Service Provider Ability to deploy new services e.g. Office 365 migrations or Cloud server migrations Knowledge of and ability to troubleshoot Disaster Recovery (DR) technology Experience of Virtual Desktop and Virtualised applications using Citrix technology ITIL Foundation or Practitioner accreditations Experience of hardware More ❯
be part of a dynamic, forward-thinking organisation that values innovation, continuous improvement, and people-first service delivery. What You'll Be Doing Provide end-user support across Windows 10/11, MacOS, iOS & Android devices Manage user accounts and permissions via Active Directory, Exchange & Microsoft 365 Troubleshoot hardware/software issues and resolve connectivity problems Prepare and … rebuild laptops, install job-specific software, and support AV tech in meeting rooms Support server environments (WindowsServer 2012+, VMWARE, Sophos) Manage telephony systems (Skype for Business & 8x8), including call groups and IVR setups Document procedures and assist in IT training for apprentices and colleagues What We're Looking For Previous experience in an More ❯
productivity, mobility and security. POSITION SUMMARY We are seeking a technically proficient and customer-focused Endpoint Architect with deep expertise in Microsoft Intune, device and application management, and Windows endpoint configuration. You will play a pivotal role in designing and delivering modern endpoint management solutions for our clients, aligning technical architecture with business outcomes across Microsoft 365 and … Entra ID Provide strategic consultancy and technical guidance to clients on mobile device management (MDM) and mobile application management (MAM) recommended practices Architect and document scalable solutions for Windows 11 deployment, configuration, and compliance Collaborate with client stakeholders, including IT and security teams, to align technology with business requirements Deliver workshops, presentations, and technical deep-dives to drive … adherence to governance frameworks QUALIFICATIONS AND SKILLS Proven experience in architecting and deploying Microsoft Intune for MDM and MAM Expert knowledge of Microsoft Autopilot for device provisioning and Windows 11 deployment strategies Proficient in Microsoft Entra ID (formerly Azure AD), including conditional access, identity protection, and device registration Expertise in scripting with PowerShell and automation using Microsoft Graph More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Jackson Hogg - Tech
Do: Audit and document entire IT infrastructure. Lead the upgrade from legacy hardware and software to cutting-edge solutions. Design and implement a secure, segmented network and modern server environment. Drive the migration from Exchange 2016 to Microsoft 365 and transition key services to Azure/cloud platforms. Implement robust cybersecurity measures including MFA, encryption, and monitoring tools. … and oversee procurement. Create a 3-5 year IT roadmap aligned with business goals. What You Bring: Proven experience leading IT infrastructure transformations. Expert knowledge of Microsoft environments (WindowsServer, Azure, Microsoft 365, Active Directory, Exchange). Strong network design and cybersecurity skills, with GDPR compliance experience. Cloud migration expertise. Experience with disaster recovery and backup More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Empowered SMS
days Scope: Hyper-V and VMware Administration: Proficient in creating virtual machines (VMs) and navigating the management console to effectively follow instructions for making configuration changes. MS WindowsServer 2022 Installations and Group Policy Objects (GPOs): Capable of installing a Domain Controller (DC) and configuring Group Policy Objects (GPOs). WindowsServer MCM Installations: Able to build a Windows Member Server and set up MCEM (SCCM) according to RM work instructions. Windows 11 MCM Builds: Familiar with PXE booting and understanding the use of MCM for building workstations. Possesses good knowledge of DHCP and DNS for troubleshooting purposes. Network Active Directory Printer Installations: Experienced … IP addresses to servers and uninterruptible power supplies (UPS), as well as printers, ensuring they are excluded from the DHCP range. Good understand of assign static IPs to Server and UPS, and printers and ensuring they are excluded from DHCP. User provisioning Experienced in creating in bulk Windows Active Directory Users via PowerShell. If you are More ❯
days Scope: Hyper-V and VMware Administration: Proficient in creating virtual machines (VMs) and navigating the management console to effectively follow instructions for making configuration changes. MS WindowsServer 2022 Installations and Group Policy Objects (GPOs): Capable of installing a Domain Controller (DC) and configuring Group Policy Objects (GPOs). WindowsServer MCM Installations: Able to build a Windows Member Server and set up MCEM (SCCM) according to RM work instructions. Windows 11 MCM Builds: Familiar with PXE booting and understanding the use of MCM for building workstations. Possesses good knowledge of DHCP and DNS for troubleshooting purposes. Network Active Directory Printer Installations: Experienced … IP addresses to servers and uninterruptible power supplies (UPS), as well as printers, ensuring they are excluded from the DHCP range. Good understand of assign static IPs to Server and UPS, and printers and ensuring they are excluded from DHCP. User provisioning Experienced in creating in bulk Windows Active Directory Users via PowerShell. If you are More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Reed
Networking background – DNS/DHCP/Routers/Switching/Firewalls• A minimum of 1 years experience in a similar role• Technical competence in the full stack of MicrosoftWindowsServer Technologies (Active Directory Domain Services, Group Policy management, and general WindowsServer technologies).• Excellent time management skills with the ability More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
NRG Resourcing Ltd
D Client Onboarding & Handover Key Responsibilities for the role includes (but not limited to) Implement on-premise and cloud-based security technologies Produce designs and configuration documentation Harden Windows and Linux systems Assist with internal IT projects Attend client and internal meetings as needed Essential Experience Hands-on experience with Cisco Firewalls Administering WindowsServerMore ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom Hybrid / WFH Options
In Technology Group
support, ensuring incidents and requests are resolved in line with SLAs. Manage and track support tickets using an ITSM platform. Troubleshoot and resolve hardware and software issues across Windows and Mac environments. Conduct root cause analysis to prevent issue recurrence and improve service delivery. Carry out regular patching and system hardening to maintain system security and performance. Share … development through mentoring and knowledge sharing. About You: Proven experience in a senior IT support role, ideally within a fast-paced environment. Strong working knowledge of Microsoft 365, WindowsServer, and desktop support. Hands-on experience with Jira and Confluence administration. Awareness of cyber security best practices and principles. Exposure to Mac OS support and familiarity More ❯
North Shields, Tyne and Wear, North East, United Kingdom
Talent Finder
first 6 months of employment, depending on satisfactory performance Are you the right person for the job? Highly self-motivated and customer focussed, with excellent communication skills Strong Windows desktop and server troubleshooting experience Advanced experience with Microsoft 365 administration and troubleshooting The right mindset to understand how a whole site fits together, from internet connection More ❯