Conversational AI Designer
- Location
- Greater London, England, United Kingdom
authenticated customer environments Translating marketing and customer intents into clear conversational pathways Identifying opportunities to improve conversion while maintaining an intuitive customer experience Creating wireframes, interaction patterns and interactive prototypes to demonstrate the proposed experience Working closely with UX, product, technology and business stakeholders to iterate designs rapidly Considering regulatory … Intent mapping and customer journey design Prompt design and system personas UX/UI design and rapid prototyping Customer‐facing web experiences High‐fidelity wireframing and interaction design Tone of voice and conversational personality Fallback, escalation and error‐state design Conversion‐focused digital journeys Working within regulated customer environments Financial ...