versions of this ad. Below is the anaemic version. Bonus points if you can find the more analeptic version. And provide proof of your quest. Good luck! The 3rdLineEngineer will work for high-growth, customer-centric, London-based tech business. The 3rdLineEngineer will earn £50,000+ … p.a. plus benefits. The 3rdLineEngineer will enjoy a strong work/life balance culture and hybrid working. The 3rdLineEngineer will act as the escalation point for 1st and 2nd line teams. The 3rdLineEngineer will mentor more junior … members of the service desk team. The 3rdLineEngineer will investigate and resolve complex software and hardware issues. The 3rdLineEngineer will assist the Project team with IT systems design and implementation. The 3rdLineEngineer will support the deployment of new systems More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Mongoose Gray
versions of this ad. Below is the anaemic version. Bonus points if you can find the more analeptic version. And provide proof of your quest. Good luck! The 3rdLineEngineer will work for high-growth, customer-centric, London-based tech business. The 3rdLineEngineer will earn £50,000+ … p.a. plus benefits. The 3rdLineEngineer will enjoy a strong work/life balance culture and hybrid working. The 3rdLineEngineer will act as the escalation point for 1st and 2nd line teams. The 3rdLineEngineer will mentor more junior … members of the service desk team. The 3rdLineEngineer will investigate and resolve complex software and hardware issues. The 3rdLineEngineer will assist the Project team with IT systems design and implementation. The 3rdLineEngineer will support the deployment of new systems More ❯
Reading, Berkshire, South East, United Kingdom Hybrid/Remote Options
DXP Talent Ltd
3rdLineEngineer £40,000 to £45,000 On site in Theale DXP Talent is working with a continuously evolving, ambition business who is looking for a 3rdLineEngineer to join their growing Infrastructure team. Joining an established team, the 3rdLineEngineer will … with some Azure services and ideally requires an Engineer to have all round experience of Networks, Server, Virtualisation, Storage. Candidates will ideally have 5+ years experience in 3rdLine/Infrastructure Support and can demonstrate good technical skills and knowledge in the following: - VMware - Windows Server (build and support) - O365 - Azure AD/Entra ID …/Autopilot - SANs and Backups - General Network and Security Support (LAN/WAN, Firewalls, Switches, Cyber awareness) In addition, the 3rdLineEngineer will be expected to have a high level of troubleshooting and fault finding experience as well as having a general interest in new IT technologies. Given the nature of the role, there More ❯
City of London, London, United Kingdom Hybrid/Remote Options
MFK Recruitment
Senior 3rdLine IT Engineer Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of … end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior 3rdLineEngineer to join our growing technical team. This pivotal role involves: Acting as the go-to escalation point for complex issues Managing core client … You will work closely with our Service Desk and Project teams, maintaining high service standards, documenting solutions, and mentoring junior engineers through effective Standard Operating Procedures (SOPs). Senior 3rdLine IT Engineer - Key Responsibilities Act as the primary escalation point for complex 2nd/3rdline incidents and service requests across More ❯
Senior 3rdLine IT Engineer Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of … end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior 3rdLineEngineer to join our growing technical team. This pivotal role involves: Acting as the go-to escalation point for complex issues Managing core client … You will work closely with our Service Desk and Project teams, maintaining high service standards, documenting solutions, and mentoring junior engineers through effective Standard Operating Procedures (SOPs). Senior 3rdLine IT Engineer - Key Responsibilities Act as the primary escalation point for complex 2nd/3rdline incidents and service requests across More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
MFK Recruitment
Senior 3rdLine IT Engineer Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of … end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior 3rdLineEngineer to join our growing technical team. This pivotal role involves: Acting as the go-to escalation point for complex issues Managing core client … You will work closely with our Service Desk and Project teams, maintaining high service standards, documenting solutions, and mentoring junior engineers through effective Standard Operating Procedures (SOPs). Senior 3rdLine IT Engineer - Key Responsibilities Act as the primary escalation point for complex 2nd/3rdline incidents and service requests across More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid/Remote Options
Nextech
3rdLine MSP Engineer - £45,000 Location: Birmingham (hybrid)Salary: £45,000 Are you an experienced 3rdLineEngineer with a passion for solving complex technical issues in a fast-paced Managed Service Provider (MSP) environment? We're looking for a skilled and motivated professional to join our growing team … supporting a diverse portfolio of clients across multiple industries. Key Responsibilities Provide 3rdline technical support for escalated incidents and service requests. Troubleshoot and resolve complex issues across servers, networks, and cloud infrastructure. Manage, maintain, and optimise Microsoft 365, Azure AD, and related environments. Support firewall, VPN, and network security solutions (e.g. Fortinet, Sophos, Cisco). Implement … 2nd line teams to ensure smooth escalation and knowledge sharing. Participate in project delivery, system documentation, and continual service improvement. Essential Skills & Experience Proven experience in a 3rdLine or Senior Infrastructure Engineer role within an MSP. Strong knowledge of Windows Server, Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft More ❯
2nd/3rdLine IT Support Engineer– London –£43,000 - Hybrid Working! I’m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd LineEngineer to their team. This is a great next step for someone with around 3+ years’ experience … in IT infrastructure, ideally within an MSP environment. The Role You’ll deliver advanced 2nd/3rd-line support, act as an escalation point for junior engineers, and get involved in a range of client projects including upgrades, migrations, and virtualisation work. Key Responsibilities Provide 3rd-line troubleshooting across servers, networking, and virtualisation Configure … Mon–Fri WFH Fridays + additional remote days 22 days holiday + BH (rising to 25) Company socials, awards & referral bonuses Professional development & training opportunities If you're a 3rd-line or strong 2nd-lineengineer ready to step up in a dynamic MSP, get in touch for more details. The client is More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
SER (Staffing) Ltd
2nd/3rdLine IT Support Engineer– London –£43,000 - Hybrid Working! I’m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd LineEngineer to their team. This is a great next step for someone with around 3+ years’ experience … in IT infrastructure, ideally within an MSP environment. The Role You’ll deliver advanced 2nd/3rd-line support, act as an escalation point for junior engineers, and get involved in a range of client projects including upgrades, migrations, and virtualisation work. Key Responsibilities Provide 3rd-line troubleshooting across servers, networking, and virtualisation Configure … Mon–Fri WFH Fridays + additional remote days 22 days holiday + BH (rising to 25) Company socials, awards & referral bonuses Professional development & training opportunities If you're a 3rd-line or strong 2nd-lineengineer ready to step up in a dynamic MSP, get in touch for more details. The client is More ❯
Cheltenham, Gloucestershire, England, United Kingdom Hybrid/Remote Options
IMT Resourcing Solutions
3rdLine Support Engineer Location: Cheltenham (Hybrid – approx. 3 days on-site) Salary: Up to £40,000 DOE Benefits: Opportunity to join a growing team, clear progression path, hybrid working arrangement Our client, a leading IT services organisation, is expanding into Cheltenham and is hiring a 3rdLine Support Engineer … projects and play a significant role in shaping the technical function as the office continues to grow. What you’ll do Act as a senior escalation point for complex 3rdline issues across servers, networks, cloud and application environments. Diagnose, troubleshoot and resolve deep technical incidents that cannot be handled by 1st/2nd line … collaborate with cross-functional teams to deliver robust support, influence processes and contribute to the development of the Cheltenham office’s technical capability. What we’re looking for Strong 3rdline experience across Windows Server, networking, Active Directory, virtualisation, cloud (Microsoft 365/Azure) and advanced troubleshooting. Experience supporting complex environments, handling escalations and mentoring 2nd lineMore ❯
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid/Remote Options
Interaction - Letchworth
3rdLine Service Desk Engineer (MSP Experience Required) Location: Borehamwood (Hybrid) Hours: MondayFriday, 8am5pm Salary: £45,000£55,000 DOE Contract: Permanent Join Our Team as a 3rdLine Service Desk Engineer! Are you ready to take the next step in your IT career? Whether you're an experienced 3rdLineEngineer or a strong 2nd Liner looking to step up, wed love to hear from you. Were a friendly, supportive, and growing team based in Borehamwood, and were looking for someone who loves solving complex technical challenges and delivering top-tier service. Youll work on a wide range of technologies, support a variety of … your career in an MSP setting, this is the perfect opportunity. What Youll Be Doing Acting as the go-to expert for escalated issues from 1st and 2nd Line Engineers. Troubleshooting, maintaining, and improving client IT infrastructure across servers, networks, hardware, cloud platforms, and software. Supporting environments built on Windows Server, Microsoft 365, Azure, VMware, and more. Collaborating More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid/Remote Options
Interaction - Letchworth
3rdLine Service Desk Engineer (MSP Experience Required) Location: Borehamwood (Hybrid) Hours: MondayFriday, 8am5pm Salary: £45,000£55,000 DOE Contract: Permanent Join Our Team as a 3rdLine Service Desk Engineer! Are you ready to take the next step in your IT career? Whether you're an experienced 3rdLineEngineer or a strong 2nd Liner looking to step up, wed love to hear from you click apply for full job details More ❯
Essex, South East, United Kingdom Hybrid/Remote Options
Circle Group
2nd/3rdLine IT Support Engineer About the Role An exciting opportunity has arisen to join a fast-growing technology consultancy and managed service provider. This is not a traditional support role; we place customer service at the heart of everything we do, and we are looking for someone who shares that passion. This … position is ideally suited to a senior 2nd LineEngineer or an experienced 3rdLineEngineer who is confident taking ownership of complex issues and delivering high-quality technical solutions. You will work across a wide range of technologies, from on-premise infrastructure to cloud environments, while contributing to key projects … will be required, we offer a flexible hybrid working model with 1-2 days per week in the office. Key Responsibilities Provide escalation support for 1st and 2nd Line engineers and handle complex Service Desk requests. Perform onsite support, installations, and troubleshooting where remote resolution is not possible. Take ownership of Service Desk innovation and continuous improvement initiatives. More ❯
Essex, England, United Kingdom Hybrid/Remote Options
Circle Recruitment
2nd/3rdLine IT Support Engineer About the Role An exciting opportunity has arisen to join a fast-growing technology consultancy and managed service provider. This is not a traditional support role; we place customer service at the heart of everything we do, and we are looking for someone who shares that passion. This … position is ideally suited to a senior 2nd LineEngineer or an experienced 3rdLineEngineer who is confident taking ownership of complex issues and delivering high-quality technical solutions. You will work across a wide range of technologies, from on-premise infrastructure to cloud environments, while contributing to key projects … will be required, we offer a flexible hybrid working model with 1-2 days per week in the office. Key Responsibilities Provide escalation support for 1st and 2nd Line engineers and handle complex Service Desk requests. Perform onsite support, installations, and troubleshooting where remote resolution is not possible. Take ownership of Service Desk innovation and continuous improvement initiatives. More ❯
Essex, South East, United Kingdom Hybrid/Remote Options
Circle Group
2nd/3rdLine IT Support Engineer About the Role An exciting opportunity has arisen to join a fast-growing technology consultancy and managed service provider. This is not a traditional support role; we place customer service at the heart of everything we do, and we are looking for someone who shares that passion. This … position is ideally suited to a senior 2nd LineEngineer or an experienced 3rdLineEngineer who is confident taking ownership of complex issues and delivering high-quality technical solutions. You will work across a wide range of technologies, from on-premise infrastructure to cloud environments, while contributing to key projects … will be required, we offer a flexible hybrid working model with 1-2 days per week in the office. Key Responsibilities Provide escalation support for 1st and 2nd Line engineers and handle complex Service Desk requests. Perform onsite support, installations, and troubleshooting where remote resolution is not possible. Take ownership of Service Desk innovation and continuous improvement initiatives. More ❯
Leominster, Herefordshire, West Midlands, United Kingdom Hybrid/Remote Options
Leidos Innovations UK Limited
3rdLine Infrastructure Engineer We are in search of a 3rdLine Infrastructure Engineer to join Leidos UK within the Defence Team, based Herefordshire. In response to the success of the growing business, Leidos requires a number of 3rdLine Infrastructure Engineers to support this expansion by More ❯
Princes Risborough, Buckinghamshire, South East, United Kingdom Hybrid/Remote Options
1TECH STAFFING LIMITED
3rdLine Support Engineer Princes Risborough, Buckinghamshire £32,000 £40,000 per annum An excellent opportunity has arisen for an experienced and enthusiastic 3rdLine Support Engineerto join a well-established and growing IT services organisation supporting schools in the Buckinghamshire area. This role is ideal for someone who enjoys problem-solving … technical escalation point for 1st and 2nd line engineers, as well as taking the lead on IT projects and complex technical issues. Key Responsibilities: Provide 2nd and 3rdline technical support to clients, ensuring exceptional service levels. Troubleshoot and resolve complex technical issues efficiently. Mentor and support 1st and 2nd line engineers to More ❯
Princes Risborough, Buckinghamshire, England, United Kingdom Hybrid/Remote Options
Xact Placements Limited
3rdLine Support EngineerPrinces Risborough (Hybrid)£35,000 - £40,000 We’re looking for a skilled and proactive 3rdLine Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education … sector. What you’ll do: Provide 2nd & 3rdline support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What you’ll bring: Strong experience More ❯
Glasgow, Scotland, United Kingdom Hybrid/Remote Options
Be-IT
A leading IT services provider is seeking an experienced 3rdLineEngineer to join its technical operations team. This role is pivotal in resolving complex technical issues, mentoring junior engineers, and contributing to the continuous improvement of service delivery. Key Responsibilities Act as the final escalation point for advanced support tickets and critical incidents. Troubleshoot … and resolve issues across infrastructure, cloud platforms, and networking environments. Collaborate with 1st and 2nd line teams to enhance overall service capability. Manage high-priority tickets in line with SLAs … and business impact. Support infrastructure upgrades, migrations, and client onboarding projects. Maintain detailed documentation and contribute to knowledge sharing across the team. What You’ll Bring Proven experience in 3rdline support within an IT or MSP environment. Strong technical knowledge in: Windows Server (2016–2022), Active Directory, Group Policy Microsoft 365, Azure, Intune, Exchange Online Networking More ❯
Bournemouth, England, United Kingdom Hybrid/Remote Options
Protect Line
Job Title: 3rdLine IT Helpdesk Engineer Reports to: IT Helpdesk Manager Salary: £30,000 - £33,000 Hours: 40 hours per week (Monday to Friday) Location: Bournemouth Are you ready to elevate your career in a vibrant and innovative tech environment? At Protect Line, we're searching for an experienced and highly skilled … 3rdLine IT Helpdesk Engineer who excels in problem-solving and thrives on delivering top-notch service. This senior role is the final escalation point for complex IT-related issues and plays a crucial part in the maintenance, development, and implementation of our core infrastructure. The successful candidate will be responsible for managing and supporting … and security. This position offers the opportunity to lead on substantial infrastructure upgrades and the assessment of new technologies. Investing in Our People to Protect Yours - At Protect Line, we believe that investing in every employee provides a platform for opportunity and growth. Helping people become the best version of themselves is key to delivering an exceptional service More ❯
Buckinghamshire, Milton Keynes, United Kingdom Hybrid/Remote Options
hireful
We’re looking for an Infrastructure Engineer who loves solving problems, keeping systems secure, and making things run better. You’ll be joining a global team of 45,000+ … people — with the freedom to shape how critical IT systems are built and maintained across the UK and beyond. Role: Infrastructure Engineer (Systems Engineer/3rdLine Support/IT Engineer) Location: Milton Keynes – hybrid (2 days WFH after probation) Package: £48,000 + 5% pension + 5% Bonus + More ❯
Bletchley, Buckinghamshire, United Kingdom Hybrid/Remote Options
hireful
We re looking for an Infrastructure Engineer who loves solving problems, keeping systems secure, and making things run better. You ll be joining a global team of 45,000+ … people with the freedom to shape how critical IT systems are built and maintained across the UK and beyond. Role: Infrastructure Engineer (Systems Engineer/3rdLine Support/IT Engineer) Location: Milton Keynes hybrid (2 days WFH after probation) Package: £48,000 + 5% pension + 5% Bonus + More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid/Remote Options
Hireful
We're looking for an Infrastructure Engineer who loves solving problems, keeping systems secure, and making things run better. You'll be joining a global team of 45,000+ … people — with the freedom to shape how critical IT systems are built and maintained across the UK and beyond. Role: Infrastructure Engineer (Systems Engineer/3rdLine Support/IT Engineer) Location: Milton Keynes – hybrid (2 days WFH after probation) Package: £48,000 + 5% pension + 5% Bonus + More ❯
Employment Type: Permanent, Work From Home
Salary: to 48K + 5% Pension + 5% Bonus 25 days rising to 30
Milton Keynes, Buckinghamshire, United Kingdom Hybrid/Remote Options
Hireful
We're looking for an Infrastructure Engineer who loves solving problems, keeping systems secure, and making things run better. You'll be joining a global team of 45,000+ … people - with the freedom to shape how critical IT systems are built and maintained across the UK and beyond. Role: Infrastructure Engineer (Systems Engineer/3rdLine Support/IT Engineer) Location: Milton Keynes - hybrid (2 days click apply for full job details More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid/Remote Options
Operations Resources Limited
IT Managed Services 3rdLine Service Desk Engineer Location: Cardiff, United Kingdom Location: Hybrid working Salary: to £35000 Hours: 40hrs per week, which will include a rota. Job Summary: The ThirdLine Service Desk Engineer will be responsible for providing advanced technical support, managing the infrastructure and security requirements of the … more efficient ways of working. Backup Management Working with My clients SaaS backup solution to ensure efficient and smooth operation Triaging tickets received via service desk escalation. Liaising with 3rd party support for critical requests. Disaster Recovery and Restore Testing Management: Manage, Review, and ensure the Disaster Recovery Plan is fit for purpose, via detailed documentation in conjunction with More ❯