22 of 22 Remote 3rd Line Engineer Jobs

3rd line Support Engineer | Azure | O365 | Networking | Cloud-First 3rd Line Escalation | ERP Support | BAU Excellence | Team Culture | Bristol-BasedSR2 is working with a long-term client undergoing a strategic transformation towards a cloud-first model. We're hiring a 3rd line Support Engineer to serve as … others, and being the calm in the chaos. Culture fit is everything here: they’re after a team player who can support, guide, and collaborate.Key Responsibilities: Act as the 3rd line escalation point across networking, Azure, O365, and infrastructure issues Collaborate with junior permanent engineers Support BAU activities across cloud infrastructure and on-prem networking systems Troubleshoot … and contribute to knowledge sharing within the team Ideal Candidate Profile: Strong hands-on experience with Azure, O365, and core networking principles Proven track record in IT infrastructure or 3rd line support roles Comfortable owning escalations and guiding more junior engineers Experience with ERP systems (e.g. NetSuite) is a plus, not a must More ❯

3rd Line Engineer Up to £43,000 Bristol - Hybrid We’re working with a well-established MSP in Bristol that’s in an exciting phase of expansion. They’re looking for a well-rounded 3rd Line Engineer to join their team and play a key role in supporting their growing … client base. As a 3rd Line Engineer, you’ll handle a variety of technical challenges, from complex troubleshooting to solution design across a diverse range of technologies and customers. You’ll work in a supportive environment that encourages growth and development, with a hybrid working setup that offers the best of both worlds. Key Responsibilities … and ensuring excellent service delivery Contributing to documentation and knowledge sharing to drive continuous improvement Supporting project work, migrations, and upgrades when required Key Requirements: Proven experience in a 3rd Line role within an MSP or similar environment Split between BAU & Project work Strong understanding of Microsoft 365, Windows Server, networking, and troubleshooting across a range of More ❯

Network Engineer (3rd Line Support) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career … projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rd Line Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rd Line Support, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference : 21179 If you are interested in this More ❯

Network Engineer (3rd Line Support) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career … projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rd Line Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rd Line Support, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference : 21179 If you are interested in this More ❯

Network Engineer (3rd Line Support) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career … projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rd Line Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rd Line Support, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference : 21179 If you are interested in this More ❯

3rd Line MSP Engineer - Berkshire | £36,000-£42,000 | Hybrid Are you an experienced IT Engineer with a solid foundation in 2nd/3rd Line support and exposure to MSP environments? Looking to step up into a senior technical role with real variety, responsibility, and flexibility? This could be your … a well-established Managed Service Provider based in Berkshire , delivering reliable, high-quality IT solutions to a growing portfolio of clients. We're looking for a capable and motivated 3rd Line Engineer to join our team and handle complex escalations, project delivery, and infrastructure improvements - both remotely and on-site. ?? The Role: Act as an … delivered to a high standard Mentor junior engineers and support ongoing service improvement ? What We're Looking For: 3+ years of hands-on IT support experience , including 2nd and 3rd Line responsibilities Some MSP experience - enough to understand the pace, variety, and customer focus involved Strong knowledge of Microsoft ecosystems: Windows Server, Active Directory, Microsoft 365, and More ❯

Technical Support Manager (3rd Line) We are looking for an experienced 3rd Line Technician working as a point of escalation for the IT division of this tech company. The role will involve project work and this position will involve remote support (working from home), regional office visits and client site visits. KEY RESPONSIBILITIES 3rd … add-hoc and project related administration tasks to maintain the systems. Maintain, administer, and support all IT infrastructure within the business and act as escalation point for support. Technical 3rd line support for customers on supplied solutions and infrastructure. Support Sales and Project Teams with technical input. Prepare, draft and own technical designs and documents. Design and … internally and for customers. Stay current with system information, ensure all changes and updates are documented for future reference. Keep up to date on most recent technology. Liaisons with 3rd Parties and Stakeholders. Essential Experience Solid experience with Windows (Desktop and Server), Linux and MAC operating systems and an understanding of all Microsoft Office products. Some experience in cloud More ❯

2nd/3rd Line Engineer (MSP) - Hybrid We're on the lookout for a 2nd/3rd Line Support Engineer to join a fast-paced, client-focused IT Solutions & Managed Service Provider (MSP). You'll be the go-to person for technical issues, working across a variety of environments … Microsoft technologies (Windows Server, Azure, M365), networking fundamentals (DNS, DHCP, firewalls), and experience in a customer-facing role where communication is key. Key Responsibilities: Handle escalations and 2nd line support tickets through the service desk Troubleshoot and resolve issues across Windows, Office 365, Azure, networks, and cloud platforms Assist with project work such as migrations, deployments, and upgrades … essential, with strong problem-solving skills and the ability to thrive in a high-energy, multi-client environment. Salary in the region £35- 45K depending on experience 2nd/3rd Line Engineer (MSP) - Hybrid Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we More ❯

3rd Line Telecoms Engineer Gateshead (Hybrid) | £37,000 + Car/Allowance | Full-Time, Permanent Our clients are a national MSP with over 250 staff and 10 sites across the UK — and we’re looking for a skilled 3rd Line Telecoms Engineer to join their growing Unified Comms team in … Gateshead. What You'll Do: Provide 3rd line support for VoIP, SIP, PBX, SBCs & connectivityEscalation point for 1st/2nd line engineersDeploy and support telecoms solutions across customer and internal networksWork with platforms like 3CX, Mitel, Teams Direct Routing, etc.Liaise with vendors, carriers, and clients to deliver top-tier serviceWork with the Development team as … well as the BAU team. What You’ll Need: Proven 3rd line telecoms/UC experience (MSP background ideal)Strong knowledge of SIP, hosted VoIP, SBCs, firewalls, and networking (TCP/IP, QoS)Experience with Teams Direct Routing, 3CX, Gamma Horizon, or similarFull UK driving licence (occasional travel required) What You’ll Get: Hybrid workingCompany car or More ❯

3rd Line Engineer Salary: To £65,000 Hybrid - 3 days per week in office. "Without a doubt, the people within this organization are the best thing about working here. Everyone is friendly, down to earth, and happy to help which makes for a dynamic and caring work environment. I don't dread going into the … have fully submerged themselves within the Cloud, giving you exposure to a wide range of cutting-edge technologies. The role Our partner has an exciting opportunity for a skilled 3rd Line Support Engineer to join their London team. In this role, you will be actively involved in on-premises activities for a prominent financial industry … client. The position requires the candidate to be on-site three days a week, commuting to London, where they will provide expert 3rd line support for project-related tasks. Additionally, the candidate will support other clients on non-site visit days. We are seeking an individual with strong technical skills encompassing the design, build, and support of More ❯

Technical Support Manager (3rd Line) We are looking for an experienced 3rd Line Technician working as a point of escalation for the IT division of this tech company. The role will involve project work and this position will involve remote support (working from home), regional office visits and client site visits. KEY RESPONSIBILITIES 3rd … add-hoc and project related administration tasks to maintain the systems. Maintain, administer, and support all IT infrastructure within the business and act as escalation point for support. Technical 3rd line support for customers on supplied solutions and infrastructure. Support Sales and Project Teams with technical input. Prepare, draft and own technical designs and documents. Design and … internally and for customers. Stay current with system information, ensure all changes and updates are documented for future reference. Keep up to date on most recent technology. Liaisons with 3rd Parties and Stakeholders. Essential Experience Solid experience with Windows (Desktop and Server), Linux and MAC operating systems and an understanding of all Microsoft Office products. Some experience in cloud More ❯

Job Description: 3rd line service desk engineer ( MSP experience required) Location: Borehamwood( Hybrid) Hours: Mon Fri - 8-5pm Duration: Permanent Salary: 40-45k DOE Role Description: This is a full-time on-site role located in Borehamwood for a 3rd Line Service Desk Engineer. As part of the service desk … team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure … o Azure o Active Directory o Exchange and Exchange Online o SQL o Teams o SharePoint o Anti-Virus technologies including Bitdefender. You will be coming from a similar 3rd line support technician role or perhaps you've done your time as a 2nd line engineer and it's your time to take More ❯

3rd Line Support EngineerPrinces Risborough (Hybrid)£35,000 - £40,000 We’re looking for a skilled and proactive 3rd Line Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education … sector. What you’ll do: Provide 2nd & 3rd line support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What you’ll bring: Strong experience More ❯

Job Title: ICT Systems Engineer Location: Luton (Hybrid - 2 days on-site, 3 days remote) Type: Permanent Salary: Up to 50,000 per annum + Benefits Clearance: SC Clearance (minimum) required About the Role We are seeking an experienced ICT Systems Engineer to join a specialist defence and space systems environment. You will be responsible for … building, maintaining, and troubleshooting a range of complex IT infrastructure, ensuring secure and reliable system performance. This role would suit someone with a proven track record in 2nd and 3rd line support within a similar sector. Key Responsibilities Develop and enhance system functionality through hardware and software upgrades. Monitor systems and infrastructure to ensure maximum availability. Liaise … with vendors to source solutions and resolve technical issues. Provide 2nd and 3rd line technical support to resolve escalated issues. Maintain security, backup, and redundancy protocols. Align systems with wider business and operational objectives. Key Skills & Experience Proven experience in 2nd/3rd line support within defence, aerospace, or space systems integration. Strong knowledge More ❯

to DA customers and will best suit an experienced technical professional, with a background in supporting Microsoft technologies across cloud, modern workplace, end point management and security. As the 3rd Line Support Engineer, you will be working on escalations, problems, and major incidents, and focus on resolving tricky technically tickets. You may, from time to … escalations/complaints Deliver lunch and learns to other engineers within the business on troubleshooting methods and new functionality, ensuring knowledge sharing is preserved Be the go-to engineer for junior staff - coach and support the engineers in resolving technical issues Collaborate with the wider team members to drive service desk tickets through to resolution Lead by example … skills both, over the phone and in person. Qualification, skills, and experience Background BSc (or equivalent) in Computer Science/Information Technology, or a related field Experience of providing 3rd Line Technical Support Experience of working in a busy MSP service desk environment in a structured, ITIL driven framework (including Incident,Change and Problem Management) Technical skills More ❯

Profectus has a brand new opportunity for a well-established company who are growing their existing support team in Witney. The position 3rd Line Support/Support Engineer is required for supporting their growing internal team. The position is based in their Witney office within their IT team supporting internal and external clients. Duties and … Responsibilities 3rd line support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/2nd line engineers Skills and Requirements More ❯

The Job: Were delighted to be assisting our client with their need for a Senior IT Systems Engineer/Helpdesk 2 nd/3 rd Line Support to join their growing IT team. About the Role: On behalf of our client we are seeking a highly skilled Senior Engineer/2 nd/… rd Line Helpdesk Support to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical leadership across the business. This role will be office based three days … IT support, particularly within Azure and Microsoft 365 environments. Experience in an MSP environment is highly desirable. Previous experience in a Senior Engineer/2 nd/3rd Line Support helpdesk role Strong technical knowledge of Azure , Microsoft 365 , and Windows Server OS Experience with Active Directory , DNS , Remote Desktop Services , and network support Understanding More ❯

We're Hiring: Senior Service Desk Engineer | Remote (UK) Join a fast-growing, modern MSP delivering secure, cloud-first network and infrastructure solutions to major enterprise and public sector clients. We’re looking for a Senior Service Desk Engineer with strong L2/L3 networking experience (CCNP-level), solid troubleshooting skills, and exposure to technologies like More ❯

with monitoring tools such as Aria Operations and LogicMonitor, automation/scripting (PowerCLI, Bash), and patch management. About the Role I am looking for a Senior Managed Services Engineer with deep technical expertise in VMware Cloud Foundation (VCF), VMware NSX, and Veeam Backup & Replication to join our dynamic Managed Services team. You’ll be responsible for delivering exceptional … remote-first team. Comfortable presenting technical updates and guidance to clients, both virtually and in person. Desirable (but not essential) VMware certifications (VCP-DCV, VCP-NV) Veeam Certified Engineer Experience with SRM, vRealize/Aria, or cloud-native backup integrations Experience with Omnissa Horizon ITIL Foundation or experience working in ITIL-governed environments Experience working with hybrid and More ❯

IT Desktop Support Engineer - Permanent Paddington, London - On-Site £40,000 + Pension, Health Care & Excellent Benefits Are you tech-savvy with knowledge of working and supporting Microsoft technologies, software and operating systems such as D365, O365, Active Directory, Exchange, Windows 10/11, AutoPilot, MDM, Tablets and Hand-Held Devices, BYOD, Server 2016+, Azure, Intune, BitLocker, and … welfare organisation with over 200,000 clients across the UK and Europe, as they continue to grow and innovate. We're looking for an experienced IT Desktop Support Engineer to be the face of IT at our client's London office. This is a hybrid role with just one day per week on-site, offering the perfect balance More ❯

with monitoring tools such as Aria Operations and LogicMonitor, automation/scripting (PowerCLI, Bash), and patch management. About the Role I am looking for a Senior Managed Services Engineer with deep technical expertise in VMware Cloud Foundation (VCF), VMware NSX, and Veeam Backup & Replication to join our dynamic Managed Services team. You’ll be responsible for delivering exceptional … remote-first team. Comfortable presenting technical updates and guidance to clients, both virtually and in person. Desirable (but not essential) VMware certifications (VCP-DCV, VCP-NV) Veeam Certified Engineer Experience with SRM, vRealize/Aria, or cloud-native backup integrations Experience with Omnissa Horizon ITIL Foundation or experience working in ITIL-governed environments Experience working with hybrid and More ❯

RequiredSkills& TechnicalExpertise VMwareCloudFoundation(VCF):Strongexperiencedeploying,supporting,andtroubleshootingVCFenvironments,includingkeycomponentsofvCenter,ESXi,vSAN. VMwareNSX:SolidunderstandingofNSXnetworkingandsecuritycapabilitiesincludingDFW,routing,andNAT. VeeamBackup&Replication:Provenexperienceinbackupconfiguration,restoretesting,replication,andDRplanning. SolidunderstandingofvSphereenvironments,distributednetworking,andstorageintegration. FamiliaritywithmonitoringtoolssuchasAriaOperationsandLogicMonitor,automation/scripting(PowerCLI,Bash),andpatchmanagement. AbouttheRole IamlookingforaSeniorManagedServicesEngineerwithdeeptechnicalexpertiseinVMwareCloudFoundation(VCF),VMwareNSX,andVeeamBackup&ReplicationtojoinourdynamicManagedServicesteam.Youllberesponsiblefordeliveringexceptionalsupportandservicetoourenterpriseclients,ensuringhighavailability,performance,andreliabilityacrosshybridcloudinfrastructures. Thisroleisidealforaself More ❯