Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
AWD Online
IT Systems Engineer/2nd Line & 3rdLine Support Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known in the … Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT Systems Engineer/2nd Line & 3rdLine Support Technician (officially known in the University as a Systems Engineer ) with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and … supporting Windows and Linux environments and the general IT infrastructure. Working as an IT Systems Engineer/2nd Line & 3rdLine Support Technician you will have experience at a technical level in the development, deployment, support and maintenance of IT infrastructure components such as servers, storage, virtualisation, desktop systems, identity management, security etc. More ❯
3rdLineEngineer (MSP) South Wales (2 days WFH) Up to £45,000 DOE Are you an experienced 3rdLineEngineer looking for your next challenge in IT & Telecoms? A well-established and growing Managed Service Provider is looking to expand their Service Department. Theyre seeking a skilled 3rd … technical issues. Youll work closely with 2nd Line engineers, deliver exceptional support to clients, and help maintain and improve service levels across the business. Key Responsibilities Provide 3rdLine technical support, handling escalations from 2nd Line. Diagnose, troubleshoot, and resolve complex IT issues. Maintain excellent communication and customer service at all times. Adhere to service … management, security, and quality standards. Keep support tickets updated with detailed notes and time logs. Maintain and update client documentation. Requirements (Essential) 5+ years experience at 3rdLine level. Recent experience within a Managed Service Provider (MSP) environment. Strong experience with Windows desktop & server operating systems. Solid knowledge of Microsoft 365/Office 365. Networking experience, including More ❯
Maidstone, Kent, England, United Kingdom Hybrid / WFH Options
Constant Recruitment Ltd
3rdLineEngineer Maidstone £45 Are you an experienced IT professional looking to step into a senior support role? Do you enjoy resolving complex technical issues and supporting colleagues with escalations? Are you confident working with servers, networking, and cloud technologies? If so, this 3rdLineEngineer opportunity could be … a strong fit for you. The Role As a 3rdLineEngineer, you will be part of a service desk team handling escalations and advanced troubleshooting. You will work closely with clients to resolve technical issues, provide onsite support where required, and contribute to maintaining a high-quality IT service. You will also play a … key role in supporting junior engineers and ensuring service desk standards are consistently met. Key responsibilities include: Managing 3rdline escalations across a range of technologies Providing onsite technical support when required (a driving licence is essential) Supporting and mentoring junior team members Maintaining accurate documentation to improve consistency and service delivery Participating in an on-call More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
3rdLine IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rdLine IT Support Engineer … join their Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rdLine IT Support Engineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work … circlerecruitment (dot) com to join a forward-thinking MSP with a strong reputation and a friendly team culture. Key skills: MSP, 1st line, 2nd Line, 3rdLine, IT Support, Managed services, Microsoft, Azure, Office 365, IT Infrastructure, MSP, Education, Stevenage, Hertfordshire, St Albans, Welwyn Garden City, Hertford, Luton Circle Recruitment is acting as More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Circle Group
3rdLine IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rdLine IT Support Engineer … join their Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rdLine IT Support Engineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work … circlerecruitment (dot) com to join a forward-thinking MSP with a strong reputation and a friendly team culture. Key skills: MSP, 1st line, 2nd Line, 3rdLine, IT Support, Managed services, Microsoft, Azure, Office 365, IT Infrastructure, MSP, Education, Stevenage, Hertfordshire, St Albans, Welwyn Garden City, Hertford, Luton Circle Recruitment is acting as More ❯
Leominster, Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
3rdLine Infrastructure Engineer We are in search of a 3rdLine Infrastructure Engineer to join Leidos UK within the Defence Team, based Herefordshire. In response to the success of the growing business, Leidos requires a number of 3rdLine Infrastructure Engineers to support this expansion by More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
Job Description: 3rdline service desk engineer ( MSP experience required) Location: Borehamwood( Hybrid) Hours: Mon Fri - 8-5pm Duration: Permanent Salary: 40-45k DOE Role Description: This is a full-time on-site role located in Borehamwood for a 3rdLine Service Desk Engineer. As part of the service desk … team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure … o Azure o Active Directory o Exchange and Exchange Online o SQL o Teams o SharePoint o Anti-Virus technologies including Bitdefender. You will be coming from a similar 3rdline support technician role or perhaps you've done your time as a 2nd lineengineer and it's your time to take More ❯
3rdLine Network Engineer - London - New! (REFGJ38) A leading IT Managed Service provider in central London who provide solutions across Cloud, Connectivity, Cyber Security & Communications, are looking for an experienced 3rdLine Network Engineer to join them,. You will come with strong L2/L3 Routing & Switching skills and … Fortinet/Palo Alto). You’ll handle complex escalations, deliver network changes, and support customer infrastructure across a diverse tech stack. What you’ll do: Own and resolve 3rdline support tickets Design and implement network changes Support project delivery and mentor 2nd line engineers Document solutions and perform DR/failover testing Key More ❯
City of London, London, United Kingdom Hybrid / WFH Options
RedRock Resourcing
3rdLine Network Engineer - London - New! (REFGJ38) A leading IT Managed Service provider in central London who provide solutions across Cloud, Connectivity, Cyber Security & Communications, are looking for an experienced 3rdLine Network Engineer to join them,. You will come with strong L2/L3 Routing & Switching skills and … Fortinet/Palo Alto). You’ll handle complex escalations, deliver network changes, and support customer infrastructure across a diverse tech stack. What you’ll do: Own and resolve 3rdline support tickets Design and implement network changes Support project delivery and mentor 2nd line engineers Document solutions and perform DR/failover testing Key More ❯
london, south east england, united kingdom Hybrid / WFH Options
RedRock Resourcing
3rdLine Network Engineer - London - New! (REFGJ38) A leading IT Managed Service provider in central London who provide solutions across Cloud, Connectivity, Cyber Security & Communications, are looking for an experienced 3rdLine Network Engineer to join them,. You will come with strong L2/L3 Routing & Switching skills and … Fortinet/Palo Alto). You’ll handle complex escalations, deliver network changes, and support customer infrastructure across a diverse tech stack. What you’ll do: Own and resolve 3rdline support tickets Design and implement network changes Support project delivery and mentor 2nd line engineers Document solutions and perform DR/failover testing Key More ❯
slough, south east england, united kingdom Hybrid / WFH Options
RedRock Resourcing
3rdLine Network Engineer - London - New! (REFGJ38) A leading IT Managed Service provider in central London who provide solutions across Cloud, Connectivity, Cyber Security & Communications, are looking for an experienced 3rdLine Network Engineer to join them,. You will come with strong L2/L3 Routing & Switching skills and … Fortinet/Palo Alto). You’ll handle complex escalations, deliver network changes, and support customer infrastructure across a diverse tech stack. What you’ll do: Own and resolve 3rdline support tickets Design and implement network changes Support project delivery and mentor 2nd line engineers Document solutions and perform DR/failover testing Key More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
RedRock Resourcing
3rdLine Network Engineer - London - New! (REFGJ38) A leading IT Managed Service provider in central London who provide solutions across Cloud, Connectivity, Cyber Security & Communications, are looking for an experienced 3rdLine Network Engineer to join them,. You will come with strong L2/L3 Routing & Switching skills and … Fortinet/Palo Alto). You’ll handle complex escalations, deliver network changes, and support customer infrastructure across a diverse tech stack. What you’ll do: Own and resolve 3rdline support tickets Design and implement network changes Support project delivery and mentor 2nd line engineers Document solutions and perform DR/failover testing Key More ❯
Princes Risborough, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Xact Placements Limited
3rdLine Support EngineerPrinces Risborough (Hybrid)£35,000 - £40,000 We’re looking for a skilled and proactive 3rdLine Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education … sector. What you’ll do: Provide 2nd & 3rdline support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What you’ll bring: Strong experience More ❯
Operations Analyst Engineer IT&D End User Computing Operations Analyst Engineer Duration: 6 Month Contract (Likely to extend to 12 Months) Location: Plymouth (Mostly Remote Working) Pay Rate: From £400 per day Job Overview: We're looking for an Operations Analyst Engineer to support the delivery of efficient, technology-driven services within a leading More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Pontoon
Operations Analyst Engineer IT&D End User Computing Operations Analyst Engineer Duration: 6 Month Contract (Likely to extend to 12 Months) Location: Plymouth (Mostly Remote Working) Pay Rate: From £400 per day Job Overview: We're looking for an Operations Analyst Engineer to support the delivery of efficient, technology-driven services within a leading More ❯