Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Nine Twenty Recruitment
IT Support Engineer (3rdLine) Location: Glasgow Hybrid working model - 2 days WFH £45,000-£50,000 Nine Twenty Technology are delighted to be partnering with a managed service provider who are responsible for delivering cutting-edge technology solutions that empower organisations to thrive in a connected and secure digital world. Their focus includes modern … services, cloud enablement, and cybersecurity — all supported by strong partnerships with technology leaders such as Microsoft. Role Overview: They're seeking a skilled and experienced Senior IT Support Engineer to join a dynamic technology services team. As the final point of technical escalation, you’ll play a crucial role in resolving complex IT challenges, supporting a wide range … continuous improvement. Contribute to the enhancement of service delivery by staying current with evolving technologies and industry best practices. Core Requirements: At least 5 years of experience in a 3rdline support or senior technical support role, ideally within a Managed Service Provider (MSP). Strong proficiency in: Windows Server (2016–2022), Active Directory , Group Policy , DNS More ❯
Richmond Upon Thames, England, United Kingdom Hybrid / WFH Options
Mackenzie Jones
IT Support Engineer - 3rdLine - 2nd Line Support. Permanent. T6/MN/1247884. £36k + Benefits Package. 📍 Location: Onsite - Hampton Court, Greater London. 📍 Onsite Working: Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to … work in the UK. Leading School is seeking to secure a 3rdLine - 2nd Line IT Support Engineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rdLine - 2nd Line IT Support Engineer - 3 to … home. Benefits Package: 25 days holiday + 8 Bank Holidays/Free Lunches/Free Car Parking/Pension/Training & Career Progression Opportunities/Yearly Salary Review. Keywords: 3rdLine IT Support Engineer, 2nd Line IT Support Engineer, IT Support, 2nd Line IT Engineer, 2nd LineMore ❯
Hampton Court, Greater London, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
IT Support Engineer - 3rdLine - 2nd Line Support - Circa £36k + Benefits Package. Onsite. Hampton Court, Greater London. Permanent. Onsite - Monday to Friday during Term Time/School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education Sector experience. *Must be Eligible to work in the UK. Leading School … is seeking to secure a 3rdLine - 2nd Line IT Support Engineer - the role is supported by an MSP. The role will support 100+ staff members & 100 students. Technical Skills Required: 3rdLine - 2nd Line IT Support Engineer - 3 to 4 years’ experience. Microsoft 365 Admin … home. Benefits Package: 25 days holiday + 8 Bank Holidays/Free Lunches/Free Car Parking/Pension/Training & Career Progression Opportunities/Yearly Salary Review. Keywords: 3rdLine IT Support Engineer, 2nd Line IT Support Engineer, IT Support, 2nd Line IT Engineer, 2nd LineMore ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Charterhouse Group
freedom and assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rdline IT Support Engineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these include building … maintaining, and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rdline support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within a managed service provider role (MSP) would be beneficial but a passion for IT and More ❯
Lowestoft, Suffolk, United Kingdom Hybrid / WFH Options
Perfect Placement
Job Title: 3rdLine Support Engineer (MSP) - Location: Hybrid/Lowestoft - Full-Time, Permanent Position - Salary: £35,000 - £45,000 Depending on Experience Our IT support team are a dynamic and growing Managed Service Provider (MSP) supporting a wide range of clients across multiple industries, including private & public sector. Their focus is delivering reliable, secure … and scalable IT solutions, with a strong emphasis on proactive support and long-term client relationships. Our IT support team are looking for an experienced 3rdLine Support Engineer who thrives on solving challenging problems and enjoys working directly with end users as well as managing back-end systems. If you're confident across Windows … environments, cloud platforms, and networking, this role offers variety, responsibility, and room to grow. The Role: As a 3rdLine Support Engineer, you’ll be a key escalation point for their support team and a trusted technical advisor for their clients. You’ll provide hands-on support and troubleshooting while also engaging directly with end More ❯
Dundee, Scotland, United Kingdom Hybrid / WFH Options
Preferred Title & Escrow Insurance Agency, Inc
Join to apply for the 3rdLine IT Support Engineer role at Preferred Title 2 days ago Be among the first 25 applicants Join to apply for the 3rdLine IT Support Engineer role at Preferred Title Get AI-powered advice on this job and more exclusive features. A growing … business is seeking an experiences and motivated 3rdLine IT Support Engineer to join its dynamic team in Dundee. You will ideally possess a strong technical background, excellent problem-solving skills and a passion for delivering exceptional IT support services to clients. This is a crucial role, providing advanced technical assistance to resolve complex issues … from home. You must be currently located within theDundee region (no more than 30 minutes drive). This is a predominantly office-based role except for client visits. As 3rdLine IT Support Engineer, your responsibilities will include: Providing expert-level technical support and troubleshooting for a wide range of IT issues, including but not More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oscar Technology
Job Title: 3rdLine Support Engineer (MSP) Location: Central London (On-site, Monday-Friday) Salary: £35,000 - £40,000 per annum Job Type: Full-time, Permanent About the Role: We're seeking an experienced and highly capable 3rdLine Support Engineer to join a fast-paced Managed Service Provider (MSP … who thrives in a client-facing environment and enjoys working across diverse systems, networks, and applications. You'll serve as the technical escalation point for 1st and 2nd line teams, taking ownership of advanced troubleshooting, infrastructure management, and project delivery across a variety of SME and enterprise clients. Key Responsibilities: Act as the senior technical escalation point for … and deliver best-in-class support. Document all configurations, changes, and solutions in the ticketing system and internal knowledge base. Required Skills & Experience: Proven experience in a 2nd/3rdline support role within an MSP or multi-client environment . Strong technical expertise in: Windows Server 2016-2022 Microsoft 365 administration Active Directory , Group Policy, DNS More ❯
Ickleford, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
rd line Technical Support & Project Engineer Contract: Full-time, Permanent Location: Hitchin (Hybrid) Salary: Up to £46,(Apply online only) (Dependent on experience) Working hours:, Monday to Friday office hours (Excluding Public Holidays) Benefits: 25 holidays + BHs + Pension + Provate health care. About the role We are looking for an experienced and motivated individual … security concepts, Cyber essentials framework, compliance and governance. Ability to provide technical advice, in an easy-to-understand manner, to various-sized organisations. Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or More ❯
Hitchin, Ickleford, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
rd line Technical Support & Project Engineer Contract: Full-time, Permanent Location: Hitchin (Hybrid) Salary: Up to £46,(Apply online only) (Dependent on experience) Working hours:, Monday to Friday office hours (Excluding Public Holidays) Benefits: 25 holidays + BHs + Pension + Provate health care. About the role We are looking for an experienced and motivated individual … security concepts, Cyber essentials framework, compliance and governance. · Ability to provide technical advice, in an easy-to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or More ❯
Hitchin, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
rd line Technical Support & Project Engineer Contract: Full-time, Permanent Location: Hitchin (Hybrid) Salary: Up to £46,000 (Dependent on experience) Working hours:, Monday to Friday office hours (Excluding Public Holidays) Benefits: 25 holidays + BHs + Pension + Provate health care. About the role We are looking for an experienced and motivated individual with a … security concepts, Cyber essentials framework, compliance and governance. · Ability to provide technical advice, in an easy-to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or More ❯
London, England, United Kingdom Hybrid / WFH Options
Interaction Recruitment
rd line Technical Support & Project Engineer Contract: Full-time, Permanent Location: Hitchin (Hybrid) Salary: Up to GBP46,(Apply online only) (Dependent on experience) Working hours:, Monday to Friday office hours (Excluding Public Holidays) Benefits: 25 holidays + BHs + Pension + Provate health care. About the role We are looking for an experienced and motivated individual … security concepts, Cyber essentials framework, compliance and governance. Ability to provide technical advice, in an easy-to-understand manner, to various-sized organisations. Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
3rdLine IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. Barnsley, South Yorkshire. T6/MN/1239423. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rdLine IT Support … Engineer. The role will suite a 3rdLine IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is a Business As Usual (BAU) - 3rdLine IT Support role. Role: Provide 3rdLine IT Support for an end user base of (x400 onsite end … users & approximately 2,500 UK Wide) - The role sits within a 3rdLine IT Support team of - x6 3rdLine IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rdLine Remote Desktop Support - with some onsite IT Support for x400 onsite end users. More ❯
Nottinghamshire, England, United Kingdom Hybrid / WFH Options
Mackenzie Jones
3rdLine Support Engineer - IT Support. Permanent. T6/MN/1239372. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. 📍 Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rdLine IT … Support Engineer. The role will suite a 3rdLine IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rdLine IT Support role. Role: Provide 3rdLine IT Support for an end user base of (x400 onsite end … users & approximately 2,500 UK Wide) - The role sits within a 3rdLine IT Support team of - x6 3rdLine IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rdLine Remote Desktop Support - with some onsite IT Support for x400 onsite end users. More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
3rdLine IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. Barnsley, South Yorkshire. T6/MN/1239423. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rdLine IT Support … Engineer. The role will suite a 3rdLine IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is a Business As Usual (BAU) - 3rdLine IT Support role. Role: Provide 3rdLine IT Support for an end user base of (x400 onsite end … users & approximately 2,500 UK Wide) - The role sits within a 3rdLine IT Support team of - x6 3rdLine IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rdLine Remote Desktop Support - with some onsite IT Support for x400 onsite end users. More ❯
Worksop, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
MACKENZIE JONES IT LIMITED
3rdLine IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. North Nottinghamshire, T6/MN/1239372. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rdLine IT Support Engineer. … The role will suite a 3rdLine IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rdLine IT Support role. Role: Provide 3rdLine IT Support for an end user base of (x400 onsite end users & approximately … UK Wide) - The role sits within a 3rdLine IT Support team of - x6 3rdLine IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rdLine Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in More ❯
London, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
Job Description 3rdLine Support Engineer - IT Support. Permanent. T6/MN/1239372. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rdLine IT Support Engineer. The role will suite a 3rdLine IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rdLine IT Support role. Role: Provide 3rdLine IT Support for an end user base of … x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rdLine IT Support team of - x6 3rdLine IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rdLine Remote Desktop Support - with some onsite IT Support for x400 More ❯
Basildon, England, United Kingdom Hybrid / WFH Options
i4 Jobs
to login/join with: I.T Systems Engineer – Colchester – Permanent – Flex/Remote Working – Salary £35,000 – £50,000 We have a fantastic opportunity for very capable 3rdLine IT Systems Engineers based in Essex. We are seeking those with wide ranging technical knowledge and strong commercial acumen to join an established IT Services business … Windows desktops and laptops (up to Windows 10). Administer, monitor and where required report from security systems inclusive Provide in a professional manner telephone and email 2nd and 3rdline support (1st line cover where needed), recording, fixing and escalating to third party hardware and software providers as necessary. You will then be expected … fixes as advised until problem resolution. Strong interpersonal and communication skills Experience of a fast paced environment Professional and positive attitude with the ability to provide concise and knowledgeable 3rdline support Ability to stay calm and work methodically and accurately when under pressure. Experience in taking a technical lead Keeping up to date with the IT More ❯
Essex, England, United Kingdom Hybrid / WFH Options
Investigo
3rdLine IT Support Engineer Location: Essex – Hybrid working 3 days on site – 2 days remote (some flexibility in this) Full UK driving licence - This role would require travel to different sites across the UK As the 3rdLine IT Support Engineer, you will be joining an established team, to … innovations. IT infrastructure and network availability. Delivering IT and Information Security projects. Providing escalation support to the IT Service Desk and providing technical mentoring of 1st and 2nd line team members. Maintaining server, network, and storage solutions, including all relevant documentation. Skilled required for the role: Expertise in Windows Server 2019 onwards. Strong experience of virtualised environments including More ❯
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Job Title: Senior 3rdLineEngineer Location: Oxford-based (Remote then possibly to hybrid) Salary: £35-43k per annum (DOE) Industry: Managed Services Provider About Us We are a fast-growing, client-focused Managed Service Provider (MSP) based in Oxford, supporting a wide range of businesses across the UK. We pride ourselves on our … technical excellence, exceptional customer service, and strong team culture. As we expand our high-level support operations, we are looking for a skilled and experienced Senior 3rdLineEngineer to join our team remotely. Role Overview As a Senior 3rdLineEngineer, you will act as the technical escalation point … clients to provide strategic and technical guidance. Key Responsibilities Provide advanced technical support across Windows Server, Microsoft 365, Azure, networking, and security. Act as final escalation for 2nd and 3rdline issues from the Service Desk. Lead infrastructure projects including migrations, upgrades, and cloud transformations. Troubleshoot complex issues across servers, storage, firewalls, and virtualized environments. Maintain high More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Interface Recruitment UK
3rdLine IT Engineer Company benefits and salary : Salary up to £45,000 Career development & opportunities Microsoft qualifications Mentoring opportunities Performance reviews Diverse community Workplace culture Flexible scheduling Flexible working from home Social events Company pension scheme Onsite parking Overtime Use of company vehicles 20 Days Holidays, plus bank holidays + Birthday Company laptop This … Experience with hypervisors (HyperV, VMWare) Understanding of Backup technologies Experience in System Administration with Active Directory/Group Policy Support experience in Microsoft Desktop environments Experience providing 2nd/3rdLine IT support, preferably in a helpdesk or MSP setting Excellent communication skills, both written and verbal Ability to work independently and under pressure Self-motivated with … cause analysis Technical documentation skills Professional attitude Knowledge of: Microsoft Office 2010+ Windows Server 2016/2019 Active Directory Administration Microsoft Exchange Server Office 365 Desirable skills: Microsoft Certifications 3rd Party Vendor Certifications (e.g., Sonicwall) Experience in MSP environment Apple Mac experience This is a fantastic opportunity for a bright IT Engineer to join a growing team More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 3rdLine IT Support Engineer, nottingham col-narrow-left Client: Location: nottingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: £50k - £55K + £5,460 Car Allowance + … Bonus + Benefits Package. ? Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rdLine IT Support Engineer. The role will suite a 3rdLine IT Support professional with broad experience covering End User Compute & the ability to troubleshoot … Networking Incidents. *This is Business As Usual (BAU) - 3rdLine IT Support role. Role: Provide 3rdLine IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rdLine IT Support team of - x6 3rdLineMore ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Omega Resource Group
Job Role: 3rdLine Support Engineer Job Type: Permanent, Hybrid (2 days WFH) Industry: IT/FMCG Location: Barnsley, South Yorkshire Salary: £45,000 to £55,000 per annum + Car Allowance + Bonus Profile – 3rdLine Support Engineer Our client is a leading figurehead in the UK food sector … with an unparalleled pedigree dating back to the early 18th century. Job Role – 3rdLine Support Engineer Our client is seeking a highly experienced 3rdLine Technical Support Specialist to join their Technical Services team. Candidates will have a strong background in 3rdline support, focusing on incident and … service request management, delivering exceptional service to our business. Duties – 3rdLine Support Engineer • Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines • Provide innovation and advice on the technologies used to support and run company environments. • Carry out upgrades and maintenance to the technologies used to More ❯
Worksop, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Omega Resource Group
Job Role: 3rdLine Support Engineer Job Type: Permanent, Hybrid (2 days WFH) Industry: IT/FMCG Location: Worksop, Nottinghamshire Salary: £45,000 to £55,000 per annum + Car Allowance + Bonus Profile – 3rdLine Support Engineer Our client is a leading figurehead in the UK food sector, with … an unparalleled pedigree dating back to the early 18th century. Job Role – 3rdLine Support Engineer Our client is seeking a highly experienced 3rdLine Technical Support Specialist to join their Technical Services team. Candidates will have a strong background in 3rdline support, focusing on incident and service … request management, delivering exceptional service to our business. Duties – 3rdLine Support Engineer • Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines • Provide innovation and advice on the technologies used to support and run company environments. • Carry out upgrades and maintenance to the technologies used to support More ❯
Job Role: 3rdLine Support Engineer Job Type: Permanent, Hybrid (2 days WFH) Industry: IT/FMCG Location: Barnsley, South Yorkshire Salary: £45,000 to £55,000 per annum + Car Allowance + Bonus Profile 3rdLine Support Engineer Our client is a leading figurehead in the UK food sector … with an unparalleled pedigree dating back to the early 18th century. Job Role 3rdLine Support Engineer Our client is seeking a highly experienced 3rdLine Technical Support Specialist to join their Technical Services team. Candidates will have a strong background in 3rdline support, focusing on incident and … service request management, delivering exceptional service to our business. Duties 3rdLine Support Engineer • Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines • Provide innovation and advice on the technologies used to support and run company environments. • Carry out upgrades and maintenance to the technologies used to More ❯
Rhodesia, Nottinghamshire, United Kingdom Hybrid / WFH Options
Omega Resource Group
Job Role: 3rdLine Support Engineer Job Type: Permanent, Hybrid (2 days WFH) Industry: IT/FMCG Location: Worksop, Nottinghamshire Salary: £45,000 to £55,000 per annum + Car Allowance + Bonus Profile 3rdLine Support Engineer Our client is a leading figurehead in the UK food sector, with … an unparalleled pedigree dating back to the early 18th century. Job Role 3rdLine Support Engineer Our client is seeking a highly experienced 3rdLine Technical Support Specialist to join their Technical Services team. Candidates will have a strong background in 3rdline support, focusing on incident and service … request management, delivering exceptional service to our business. Duties 3rdLine Support Engineer • Ensure all operational activity is in line with group Enterprise Architecture principles, polices and guidelines • Provide innovation and advice on the technologies used to support and run company environments. • Carry out upgrades and maintenance to the technologies used to support More ❯