Lead Service Support Engineer
- Location
- Greater London, England, United Kingdom
collaborate effectively with others to drive forward the key objectives of the team and the wider corporate goals. Strong documentation and report writing skills (to both technical and business audiences). Have excellent time management and organisational skills. Solid knowledge of ITIL framework (Incident, Problem, Change and Request processes … position Possess a strong service-oriented mind set who can consistently deliver a high level of service to the business. Strong team working skills, both as a contributor and facilitator. Have the ability to influence decisions. Ability to communicate complex technical issues to different levels of management Proactive individual ...