customer win-back journeys. Using customer behaviour, search insight, loyalty data and performance reporting to identify opportunities, prioritise activity and measure commercial impact. Supporting AI-enabled health experiences, including AI-ready content, natural language search, intent recognition, personalisation, routine builders and lifecycle recommendations. Managing cross-functional delivery from concept through … competing priorities. You enjoy working in a fast-paced environment where priorities evolve and innovation is encouraged. You are curious about emerging technologies, including AI, and how they can improve customer experience, discovery and personalisation. What you’ll need: Experience in ecommerce, digital trading, digital product, CRM, online marketing, customer ...