qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The More ❯
Outstanding communication, problem-solving, and stakeholder management skills. Passion for service excellence and a proactive approach to continuous improvement. Advantageous: ITIL qualification (intermediate or higher preferred). Experience with Autotask or similar ITSM tools. Project or transition management experience. Customer excellence training or certifications. What's In It for You: Hybrid working (3 days in-office, 2 from home More ❯
Chester, Cheshire, United Kingdom Hybrid / WFH Options
Contracts IT Recruitment Consulting Ltd
role splits your time between home and office. Key Responsibilities: Collate, analyse, and submit PSA data Ensure compliance with UK payroll legislation (PAYE, NI, statutory benefits) Support automation of AutotaskPSA reporting Provide clear handovers and accurate reporting What We're Looking For: Strong Excel skills (VLOOKUP, Pivot Tables) Knowledge of UK payroll processes and legislation Analytical and problem More ❯
