2 CRM Specialist Jobs with Hybrid or WFH Options

Remote CRM Reporting and Development Specialist £70k Pearson Carter are working with an established international Law Firm that currently have over 70 offices and 5000+ lawyers worldwide. They are heavily driven by technology and embrace the possibilities that opens up as it develops new and better ways … of working to support their clients. They are seeking a CRM Reporting and Development Specialist to be responsible for supporting CRM development alongside driving reporting and insights for the Marketing Operations function. Responsibilities Reporting & Insights – design and build out reporting within CRM utilising PowerBI and … Fetch-based reporting services reports. CRM system development & maintenance – alongside the Senior CRM Technology Development Manager, maintain and develop the CRM system and any integrations in line with the CRM strategy and CRM roadmap. Reporting Training – deliver training (upskilling) and knowledge sharing on reporting & insights more »

Job title: CRM Operations Specialist Contract: Until the end of year with the possibility of extension Location: Hybrid working (Central London) Start Date: Start of June Purpose of the role: To support the effective delivery of the global CRM operations service, making sure it meets the … and the global organization. To act as a key contact for stakeholders with enquiries about the platforms, technologies and capabilities that are utilized for CRM channel communications, and as secondary cover when Global CRM Operations Manager is not working. The client utilizes a complex network of interconnected systems … areas while on the job, with support from other technical experts. Individual Accountabilities * Monitor and analyse the performance of the agency's delivery of CRM operations against SLAs defined in the contract. Identify opportunities to optimize terms and processes in order to improve quality of service or bring about more »