with a focus on Business, Marketing, Analytics, or Computer Science Experience with AWS Experience with Javascript Basic understanding of digital interaction technologies such as live chat, virtual agents/chatbots Experience with Prefect Experience building User Interfaces What You Should Know About This Team Our Proof of Concept team is known for its collaborative spirit, a strong desire to learn More ❯
with customer requirements and product updates Collaborate with Customer Success team members to create and distribute effective communication materials, such as social media posts, Youtube videos, Help Center content, chatbot improvements Utilize customer feedback and support data to refine knowledge content, aiming to improve customer satisfaction and reduce inquiries Maintain content standards for consistency, accuracy, and relevance across all knowledge More ❯
Tableau internals Exposure on Big Data connectivity with Tableau/Cognos Experience on connecting API with Tableau server Integration of Tableau tool with R or Python Knowledge of implementing chatbots with Tableau/Cognos Experience with all the components of Tableau suite but not limited to Tableau Desktop, Tableau Prep and Tableau Architecture Must have strong Experience in Tableau Development More ❯
technical support and troubleshooting. Conduct UX reviews to improve accessibility and effectiveness. Write and produce high-quality digital content, including copy and video. Support deployment of AI solutions like chatbots and predictive analytics. Update websites and apps with engaging, accurate content. Implement SEO best practices to boost visibility and engagement. You Will Have Experience writing and editing copy for digital More ❯
Interact and collaborate with a wide variety of business and IT stakeholders across the enterprise. Have a solid understanding of intelligent automation tools and technologies (e.g., RPA, RDA, IDP, Chatbots, AI, ML, etc.) and their applicability to automation ideas. Transition knowledge of approved automation ideas to technical delivery teams. Hybrid work schedule. 18 months of experience in software development. Must More ❯
Brentwood, Essex, South East, United Kingdom Hybrid / WFH Options
Longreach Recruitment
feedback, identify knowledge gaps, and create engaging, easy-to-understand content that resonates across multiple brands. Lead the design of seamless customer journeys via email and live chat, including chatbot responses and agent handoffs. Collaborate with teams across Operations (Customer Service & Sales), Marketing, Legal, Compliance, and more to ensure content is accurate, compliant, and on-brand. Monitor performance with regular More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Longreach Recruitment
feedback, identify knowledge gaps, and create engaging, easy-to-understand content that resonates across multiple brands. Lead the design of seamless customer journeys via email and live chat, including chatbot responses and agent handoffs. Collaborate with teams across Operations (Customer Service & Sales), Marketing, Legal, Compliance, and more to ensure content is accurate, compliant, and on-brand. Monitor performance with regular More ❯
feedback, identify knowledge gaps, and create engaging, easy-to-understand content that resonates across multiple brands. Lead the design of seamless customer journeys via email and live chat, including chatbot responses and agent handoffs. Collaborate with teams across Operations (Customer Service & Sales), Marketing, Legal, Compliance, and more to ensure content is accurate, compliant, and on-brand. Monitor performance with regular More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
Reed
of Artificial Intelligence (AI) Work in collaboration with the Information Management Officer to take lead in implementing AI solutions across various IT and IM functions including application sifting and chatbot development MS SharePoint Online Provide assistance with configuring and maintaining the existing SharePoint sites and going forward take lead in creating new SharePoint Essential Criteria: Degree/Higher degree in More ❯
unauthorized transactions, and chargebacks in line with US and EU regulations. Handle high-priority escalations and sensitive cases with professionalism and discretion. Support the implementation of tools such as chatbots, AI ticket triaging, and multilingual support as the team grows. Recruit, onboard, and train new support staff to maintain high service standards. Skills, Knowledge and Expertise 5+ years of experience More ❯
belief Ethnicity Disability A Note on AI AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind: AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience More ❯
belief Ethnicity Disability A Note on AI AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind: AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
First Central Services
business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll maintain and develop Customer owned platforms including Omnichannel Chatbot and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll maintain and develop Customer owned platforms including Omnichannel Chatbot and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll maintain and develop Customer owned platforms including Omnichannel Chatbot and SmartIVR, including proactive management of the team responsible for these activities You'll coach, mentor and facilitate the learning and development of fellow colleagues in the customer centricity mindset More ❯
skills, empathy, accountability, and personal organization are essential. • Exceptional ability to communicate and foster positive business relationships is desired. • Background in E-Commerce, Online-Marketing, Marketing-automation, Customer service, Chatbots or similar is desired. • You speak English fluently & another European language would be awesome. • 2-3 years of experience in a customer success position is a big plus. • Very good More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Interquest
student journey, engagement tools). Experience with other students system implementation or migration (i.e. SITS: eVision) Knowledge of Canvas LMS integration or similar academic platforms. Exposure to AI tools, chatbots, or analytics for student engagement and support. Background in UX/UI-led projects, including accessibility and mobile responsiveness. Experience with UK Higher Education regulations, including GDPR and HESA reporting. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
service delivery. Ability to manage stakeholders and deliver in complex, multi-market environments. Familiarity with contact centre operations and digital channel transformation preferred. Nice to have: conversational banking/chatbot experience (particularly relevant for India-based pod roles). Important Note: Associates will undergo comprehensive financial and criminal background checks, which may take up to two weeks to complete. Robert More ❯
Harwell, Oxfordshire, United Kingdom Hybrid / WFH Options
Be Applied Ltd
you can deliver in this role then we want to hear from you. Important notice for applicants: We use tools to detect plagiarism and the use of AI or chatbots for applicant answers. If plagiarism, AI use (such as ChatGPT) or similar software are found to have been used in your application you will not be considered for this or More ❯
you can deliver in this role then we want to hear from you. Important notice for applicants: We use tools to detect plagiarism and the use of AI or chatbots for applicant answers. If plagiarism, AI use (such as ChatGPT) or similar software are found to have been used in your application you will not be considered for this or More ❯
We are looking for an advanced physicist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert understanding of physics- a completed or in progress Masters/PhD is preferred … You can work on your own schedule Projects are paid hourly starting at $40+ USD per hour, with bonuses on high-quality and high-volume work Responsibilities: Give AI chatbots diverse and complex physics problems and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented More ❯
We are looking for an analyst to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of mathematical reasoning- a completed or in progress Masters/PhD is preferred … You can work on your own schedule * Projects are paid hourly starting at $40+ USD per hour, with bonuses on high-quality and high-volume work Responsibilities: * Give AI chatbots diverse and complex mathematics problems and evaluate their outputs * Evaluate the quality produced by AI models for correctness and performance Qualifications: * Fluency in English (native or bilingual level) * Detail-oriented More ❯
We are looking for a biostatistician to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of statistical/mathematical reasoning- a completed or in-progress Masters/PhD … You can work on your own schedule Projects are paid hourly starting at USD $40+ per hour, with bonuses on high-quality and high-volume work Responsibilities: Give AI chatbots diverse and complex mathematics problems and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications: Fluency in English (native or bilingual level) Detail-oriented More ❯
We are looking for an analyst to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of mathematical reasoning- a completed or in progress Masters/PhD is preferred … You can work on your own schedule * Projects are paid hourly starting at $40+ USD per hour, with bonuses on high-quality and high-volume work Responsibilities: * Give AI chatbots diverse and complex mathematics problems and evaluate their outputs * Evaluate the quality produced by AI models for correctness and performance Qualifications: * Fluency in English (native or bilingual level) * Detail-oriented More ❯
We are looking for an analyst to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of mathematical reasoning- a completed or in progress Masters/PhD is preferred … You can work on your own schedule * Projects are paid hourly starting at $40+ USD per hour, with bonuses on high-quality and high-volume work Responsibilities: * Give AI chatbots diverse and complex mathematics problems and evaluate their outputs * Evaluate the quality produced by AI models for correctness and performance Qualifications: * Fluency in English (native or bilingual level) * Detail-oriented More ❯