1 to 25 of 38 Remote Customer Analyst Jobs

Senior Customer Insights Analyst (Viator) Join to apply for the Senior Customer Insights Analyst (Viator) role at Viator Senior Customer Insights Analyst (Viator) 2 weeks ago Be among the first 25 applicants Join to apply for the Senior Customer Insights Analyst (Viator … role at Viator Senior Customer Insights Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures … last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as wells operational efficiencies within our More ❯

Senior Power Markets Analyst, Customer Success – EMEA Join to apply for the Senior Power Markets Analyst, Customer Success – EMEA role at Aurora Energy Research Senior Power Markets Analyst, Customer Success – EMEA 1 day ago Be among the first 25 applicants Join to apply for … the Senior Power Markets Analyst, Customer Success – EMEA role at Aurora Energy Research Direct message the job poster from Aurora Energy Research Department: Software Solutions Location: Oxford, UK Description About the Position Aurora’s Software Solutions team is building the global investment analytics platform for the energy transition … delivered. To best enable the user experience, both through product development and delivery of key analysis and insights, Aurora is developing a global technical Customer Success team that provides the critical end-to-end human interface between the underlying software and the end user. We are currently looking for More ❯

Senior Customer Services Analyst (Viator) Join to apply for the Senior Customer Services Analyst (Viator) role at Viator Senior Customer Services Analyst (Viator) 17 hours ago Be among the first 25 applicants Join to apply for the Senior Customer Services Analyst (Viator … role at Viator Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures … last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within More ❯

Join to apply for the Customer Success Analyst role at intelliflo Join to apply for the Customer Success Analyst role at intelliflo intelliflo is a global business that welcomes bold ideas and all points of view. Doing what matters inspires us, and we believe that we … its own brand as a wholly owned subsidiary of Invesco, a global leader in the asset management industry. Job Description Your Role As a Customer Success Analyst, you will be responsible for analysing customer data to identify trends, insights, and opportunities that enable us to deliver exceptional … customer experiences. You will work closely with the Manager, customer experience & Customer success managers and cross-functional teams to ensure that our customers are getting the most value from our products or services. You will be an essential member of our team, helping us to optimise and More ❯

Join to apply for the Senior Customer Assurance Analyst role at Wiz Join to apply for the Senior Customer Assurance Analyst role at Wiz Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup … our team and help us create secure cloud environments that allow the best companies to move faster. Summary We’re looking for a Senior Customer Assurance Analyst to join us in spreading the power of Wiz. In this role, you will report to the Head of Governance, Risk … continue to enhance Security processes. What You’ll Do Maintain up-to-date knowledge of Wiz’s product, roadmap, environment, systems and architecture Complete customer security assessments, questionnaires and sales enablement activities within pre-defined SLAs Triage customer requests for assessments, artifacts, calls, contract reviews, and audits Work More ❯

Data Analyst – Customer Engagement (Hybrid, London) | Starling Bank Are you passionate about leveraging data to drive customer engagement and business growth? Starling Bank is looking for a talented Data Analyst – Customer Engagement to join our London-based team in a hybrid working environment. In this … dynamic role, you’ll play a key part in shaping the future of our customer experience through data-driven insights and advanced analytics. We’re seeking a results-oriented analyst with strong technical expertise in SQL and Python, and a solid background in statistical analysis, data modelling, and … problem-solving. Your work will directly influence decision-making across our customer engagement strategies, enabling us to deliver more personalised and impactful customer experiences. If you’re ready to make a real difference at one of the UK’s leading digital banks, apply now to join Starling Bank More ❯

Join to apply for the Customer Experience (CX) Analyst role at Harri 19 hours ago Be among the first 25 applicants Join to apply for the Customer Experience (CX) Analyst role at Harri About Harri: Harri is the first enterprise-ready workforce management platform built for … of a startup, it’s time to meet the Harri family. Who you are: As part of our CX transformation, we're hiring a Customer Experience (CX) Analyst to help us build a unified intelligence layer across our customer data ecosystem. You’ll be the driving force … thrives on making sense of messy data, loves connecting the dots between systems, and wants to help a fast-growing SaaS business be more customer-intelligent. You won’t be managing a team, but you’ll be central to how we identify churn risk, measure value, enable proactive CS More ❯

we have an insatiable hunger to ‘wow’! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise … technologies to ensure a vast array of devices stay seamlessly connected Role Overview We're on the hunt for a highly experienced and strategic Customer Touchpoint Insight Analyst to lead our customer experience (CX) initiatives across multiple channels and group Operating Companies (OPCOS). This role is … all about transforming how our customers interact with us by using data-driven insights. Think Voice of the Customer (VoC), Cost of Poor Quality (CoPQ), Net Promoter Score (NPS), Customer Effort Score (CES), and Customer Satisfaction (CSAT) – you'll be diving deep into these metrics to understand More ❯

Senior Analyst (Customer Data) Location: Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT Salary: Competitive Employment Type: Permanent Full Time (37.5 hours) It's a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we're proud to … growth onto you. Are you passionate about turning data into powerful insights that shape strategic decisions? At Screwfix, we're looking for a Senior Analyst (Customer Data) to play a critical role in transforming how we understand and serve our customers. In this role, you'll lead the … analysis of customer behaviour and commercial data, using predictive and advanced analytics to influence high-level decision-making across trading, CRM, and marketing. You'll be a key voice in the room, translating complex findings into clear, actionable strategies that improve performance and customer experience. This is more More ❯

Senior Customer Insights Analyst (Viator) London Senior Customer Insights Analyst Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple … availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The Role The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within … our Customer Service department. The Customer Insights Analytics Team is seeking a Senior Analyst for Customer Operations Analytics who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence More ❯

Customer Insight Analyst – SQL, Tableau, Marketing Analytics Leeds (1 day a week onsite) | £38,000 - £45,000 + Bonus + Private Medical Harvey Nash has exclusively partnered with a well-established, fast-scaling online healthcare business that is hiring a Customer Insight Analyst to support marketing … through meaningful, story-led data insight. This is a newly created position in a growing data function – giving you the chance to shape how customer data is used across acquisition, retention, campaign targeting and wider business strategy. You’ll take ownership of large customer datasets, working closely with … s strong backing for learning and development, and personal growth alongside the business. Experience of Interest: Strong SQL and Tableau skills for working with customer-level data Experience in a marketing, commercial or customer analytics role Strong data storytelling and stakeholder communication skills Ability to work cross-functionally More ❯

growth onto you. Are you passionate about turning data into powerful insights that shape strategic decisions? At Screwfix, we're looking for a Senior Analyst (Customer Data) to play a critical role in transforming how we understand and serve our customers. In this exciting role, you'll lead … the analysis of customer behaviour and commercial data, using predictive and advanced analytics to influence high-level decision-making across trading, CRM, and marketing. You'll be a key voice in the room, translating complex findings into clear, actionable strategies that improve performance and customer experience. This is … future generations. Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future. Responsibilities - Conduct analysis into customer behaviour, purchasing patterns, and sales data to identify trends, opportunities and actionable insights to inform decision making to enhance commercial decision making and drive More ❯

message the job poster from Harnham Recruitment Consultant in the UK - Marketing & Analytics Contract Team - The Talent Driving the Data & AI Revolution Contract Insight Analyst - £450/day | 7-Month Contract | ASAP Start Location: Hybrid (1 day/week in London office) Industry: Global Sportswear Brand My client is … hiring for a Contract Insight Analyst to support a global sportswear brand in delivering data-driven insights for brand and marketing campaigns. This is a key role within the customer and brand team, ideal for someone who can blend data expertise with commercial understanding and effective storytelling. What … You'll Do: Contract Insight Analyst - £450/day | 7-Month Contract | ASAP Start Location: Hybrid (1 day/week in London office) Industry: Global Sportswear Brand My client is hiring for a Contract Insight Analyst to support a global sportswear brand in delivering data-driven insights for More ❯

Senior Customer Services Analyst (Viator) Oxford, United Kingdom Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believethat making memories is what travel is all about. And with 300,000+ travel experiences toexplore—everything from … and last-minute availability, it's never too late to make any day extraordinary.Viator. One app, 300,000+ travel experiences you’ll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within … our Customer Service department. The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking More ❯

A leading UK financial services company is seeking a Data Analyst/BI Developer to enhance their analytics capabilities. This role involves collaborating with a team to improve customer profiling and maximize marketing channels using tools like Python and Power BI. The position offers a flexible hybrid working … to communicate technical insights effectively to non-technical audiences. Responsibilities Analyze and interpret data from multiple sources to improve performance and ROI. Track key customer KPIs and support acquisition and retention strategies. Present complex data in clear, actionable formats for various stakeholders. Skills Data Analysis Statistical Methods Communication Detail … financial services company Opportunity to influence and enhance insight & analytics strategy About Our Client Job Description Leading UK financial services company requires a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will join at a key growth point in the organization and More ❯

As a member of the Customer Insight Analytics team, you’ll be responsible for interrogating complex customer level datasets to produce meaningful analysis using Data Science tools and techniques. Analytics within the team range from product/channel specific requests to Board level metrics. Meaningful insights cannot be … created in isolation and require collaboration across the Customer Strategy, Insights & Propositions (CSI&P) team, bringing together research, analytics and external insights. In addition, supporting cohesion across the organisation is critical to embedding our new customer strategy and ensuring customer need is always front of mind. This … is an exciting opportunity to join the Customer Strategy, Insights & Propositions team within the Customer, Brand & Engagement function. Our purpose is to develop rich customer insight to drive the segmented customer strategy and design and deliver compelling propositions to support all our customers. At the heart More ❯

As a member of the Customer Insight Analytics team, you’ll be responsible for interrogating complex customer level datasets to produce meaningful analysis using Data Science tools and techniques. Analytics within the team range from product/channel specific requests to Board level metrics. Meaningful insights cannot be … created in isolation and require collaboration across the Customer Strategy, Insights & Propositions (CSI&P) team, bringing together research, analytics and external insights. In addition, supporting cohesion across the organisation is critical to embedding our new customer strategy and ensuring customer need is always front of mind. This … is an exciting opportunity to join the Customer Strategy, Insights & Propositions team within the Customer, Brand & Engagement function. Our purpose is to develop rich customer insight to drive the segmented customer strategy and design and deliver compelling propositions to support all our customers. At the heart More ❯

fast-moving Insight & Analytics team within the Group Acquisition & Analytics department. Our primary role is to improve the understanding, measurement, and optimisation of new customer acquisition through digital marketing. As Senior Customer Analyst, you will promote the voice of the customer, always considering how our projects … and initiatives impact the customer and discovering what we can do to contribute to, and better recognise their lifetime value. Equally important is your expert comprehension of digital marketing data sources, data processing, and analytics. The business relies on sophisticated A/B testing to choose between important marketing … analytics superstar with a proven track record of applying those skills effectively in digital marketing. What skills do we look for in our Senior Customer Analysts Excellent analytical skills, from ascertaining and sourcing relevant datasets, to building an analytical process, and ultimately delivering findings in written form or presentation. More ❯

Senior Customer Insights Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With 300,000+ travel experiences to explore—everything from simple tours to extreme adventures—making memories that will … last a lifetime has never been easier. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. The Customer Insights Analytics Team is seeking a Senior Analyst for Customer Operations Analytics who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective. What you’ll do: Lead analysis for the Operations group, focused on developing the capability to translate data into actionable insights More ❯

Join to apply for the Customer & Sales Data Analyst role at Games Workshop Group PLC Join to apply for the Customer & Sales Data Analyst role at Games Workshop Group PLC About The Job Games Workshop has an exciting opportunity for a detail-oriented Customer and … Sales Data Analyst to join our team in Nottingham. If you have experience interpreting complex sales data to identify trends, can improve customer experience through data driven insights and have experience of working with sales data from wholesale and retail environments then we want to hear from you … About The Job Games Workshop has an exciting opportunity for a detail-oriented Customer and Sales Data Analyst to join our team in Nottingham. If you have experience interpreting complex sales data to identify trends, can improve customer experience through data driven insights and have experience of More ❯

Fantastic development opportunities Rapidly growing tech company An opportunity to make a real difference in the world of education! About the Role As a Customer Success Analyst at Arbor Education, you will be an essential part of delivering exceptional service and support to our users. Your primary responsibility … will be to resolve customer inquiries effectively and efficiently through various communication channels, including phone, email, and webchat. Your proactive approach and keen problem-solving skills will ensure that our users receive timely and accurate assistance. You will join a collaborative, enthusiastic team that is dedicated to enhancing the … customer experience and driving success for schools across the country. Key Responsibilities: Provide excellent first-line support by addressing customer inquiries across calls, webchat, and emails. Identify potential risks and communicate relevant information to internal teams. Ensure resolution of customer queries and complaints within agreed service level More ❯

Role: Customer Insight Analyst Location: Leeds, LS15 (with hybrid working after completion of training) Salary: £38,000 - £45,000 per annum DOE, plus up to a 10% annual bonus and extensive benefits Contract type: Permanent Employment type: Full time Working hours: Monday – Friday 37.5 hours, with core hours … experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We’re looking for a commercially minded analyst with strong SQL and Tableau skills, and proven experience turning data into meaningful insight for marketing, growth, or customer strategy teams. You’ll … play a central role in translating customer data into actionable marketing and commercial strategies—supporting campaign targeting, customer segmentation, and insight-driven decision-making across the business. What’s in it for you? Occupational sick pay Enhanced maternity and paternity pay Contributory pension Discounted insurance (Aviva) Employee discount More ❯

We are looking for a Customer Operations Analyst to join our Service Delivery team. Reporting to the Head of Service Delivery, this role is ideal for someone with 1st/2nd line consulting or shared services experience who wants to develop their expertise in a SaaS environment. You … ll be responsible for owning customer queries end-to-end, troubleshooting technical issues, and improving internal support processes in a demanding, fast paced-environment. Working closely with our development, product, and customer success teams, you'll play a key role in delivering a world-class customer experience. … What You’ll Do: Own and resolve customer issues logged via our support desk, troubleshooting independently or collaborating with development teams to find solutions. Triage and manage support tickets , ensuring all relevant details are captured, correct priorities are assigned, and updates are communicated effectively. Monitor and maintain SLAs and More ❯

Fantastic development opportunities Rapidly growing tech company An opportunity to make a real difference in the world of education! About the Role As a Customer Success Analyst at Arbor Education, you will be instrumental in ensuring our customers receive exceptional support and success with our products. You will … manage first-line customer inquiries, providing solutions and troubleshooting assistance to facilitate a smooth user experience. This role requires curiosity, excellent problem-solving skills, and the ability to communicate effectively across various channels including phone, email, and webchat. Our customer support team is composed of friendly and skilled … professionals dedicated to ensuring that every customer's needs are met with enthusiasm. Typical Responsibilities Include: Providing outstanding first-line support to resolve customer inquiries and issues via calls, webchat, and emails. Identifying potential risks and communicating them to relevant internal teams. Ensuring that customer queries and More ❯

poster from 3Search Tommaso Lucentini Tommaso Lucentini is an Influencer Scaling Analytics & Insight Teams @3Search | LinkedIn Top Voice | Recruitment Marketing & Employer Branding Senior Insights Analyst - Retail Salary: Up to £60,000 + bonus Location: West London (Hybrid – 3 days in office) Our client is a globally recognised luxury retailer … renowned for its blend of heritage, innovation, and customer-centric strategy. Within the Loyalty & CRM function, data is not a support function but it is the strategic engine driving smarter decisions, personalised campaigns, and meaningful customer engagement. The team culture is ambitious, supportive, and iterative. Everyone is encouraged … to experiment, test ideas, and push analytics beyond reporting. The Senior Insights Analyst will Own CRM and campaign insight projects from brief to delivery, working across loyalty, personalisation, and reward programmes Partner with marketing, CRM and loyalty teams to scope, model, and recommend commercially sound actions Use SQL (BigQuery More ❯