22 of 22 Remote Customer Analyst Jobs

Job Title: Customer and Insight Analyst Location: Castle Donington (Hybrid - 2 days per week in the office) Contract Length: 6 Months Salary: £500 per day (umbrella) About the Role: Our client is seeking a highly skilled Customer and Insight Analyst to join their Customer Strategy & Insight Team. This role is pivotal in driving the organisation … s strategic approach to customer engagement and satisfaction. You will be responsible for analysing customer data and insights to enhance customer journeys and overall experience. Key Responsibilities: Collaborate with the Customer Strategy and Insight Team Manager to develop and implement initiatives aligned with the organisation's Customer Strategy, aimed at improving customer journeys. Create … a sustainable model to share insights on diverse customer groups, engaging stakeholders across Customer Excellence, Connections, and Field Operations. Conduct stakeholder sentiment analysis related to customer journey enhancements. Represent the organisation externally in discussions that generate customer insights, relaying findings back into the business. analyse employee and operational data to identify satisfaction drivers and root causes More ❯

private equity firm, we are a team of approximately 200 professionals dedicated to doing the most impactful work of our careers. To enhance our team we are seeking a Customer Success Analyst to help maximize customer value and ensure meaningful, long-term engagement with our platform. We are currently considering candidates in the UK or USA. Position … Summary: As a Customer Success Analyst, you will play a pivotal role in supporting the growth, retention, and satisfaction of Panopto's customer base. You'll focus on driving platform adoption, delivering strategic insights based on customer usage data, and creating scalable enablement initiatives. You will work cross-functionally to ensure our customers realize the full … value of their investment and remain long-term partners. This is a high-impact, customer-facing role that requires analytical thinking, proactive problem-solving, and a passion for customer education and engagement. You'll also have opportunities to contribute to other initiatives that directly advance our core values and support you in elevating your craft. How You'll More ❯

Customer Insight Analyst Location: Manchester – Hybrid (2 days in office) Salary: Up to £33,000 + benefits Start Date: ASAP The Company A leading education and training provider with a global footprint, delivering professional courses.. they partner with thousands of schools, universities, and businesses to empower learners worldwide. You’ll be joining an insights team of 10, working … heart of data-driven decision making. The Role This is an early-career role, ideal for a recent graduate or someone with 1–2 years’ analytics experience. As a Customer Insight Analyst, you’ll work across multiple datasets including learning, transactional, and operational data, turning numbers into meaningful stories that shape strategic decisions. You’ll gain broad exposure … skills. Analytical mindset with attention to detail. Ability to explain technical findings to non-technical audiences. Desirable: Python for data analysis and visualisation. Previous exposure to education, learning, or customer analytics datasets. Experience working in a team-focused, collaborative environment. Interview Process Initial chat with hiring manager. 1.5-hour interview (on-site if available on a Wednesday). Final More ❯

Customer Insight Analyst Location: Manchester - Hybrid (2 days in office) Salary: Up to £33,000 + benefits Start Date: ASAP The Company A leading education and training provider with a global footprint, delivering professional courses.. they partner with thousands of schools, universities, and businesses to empower learners worldwide. You'll be joining an insights team of 10, working … heart of data-driven decision making. The Role This is an early-career role, ideal for a recent graduate or someone with 1-2 years' analytics experience. As a Customer Insight Analyst, you'll work across multiple datasets including learning, transactional, and operational data, turning numbers into meaningful stories that shape strategic decisions. You'll gain broad exposure … skills. Analytical mindset with attention to detail. Ability to explain technical findings to non-technical audiences. Desirable: Python for data analysis and visualisation. Previous exposure to education, learning, or customer analytics datasets. Experience working in a team-focused, collaborative environment. Interview Process Initial chat with hiring manager. 1.5-hour interview (on-site if available on a Wednesday). Final More ❯

Customer Insight Analyst Location: Manchester – Hybrid (2 days in office) Salary: Up to £33,000 + benefits Start Date: ASAP The Company A leading education and training provider with a global footprint, delivering professional courses.. they partner with thousands of schools, universities, and businesses to empower learners worldwide. You’ll be joining an insights team of 10, working … heart of data-driven decision making. The Role This is an early-career role, ideal for a recent graduate or someone with 1–2 years’ analytics experience. As a Customer Insight Analyst, you’ll work across multiple datasets including learning, transactional, and operational data, turning numbers into meaningful stories that shape strategic decisions. You’ll gain broad exposure … skills. Analytical mindset with attention to detail. Ability to explain technical findings to non-technical audiences. Desirable: Python for data analysis and visualisation. Previous exposure to education, learning, or customer analytics datasets. Experience working in a team-focused, collaborative environment. Interview Process Initial chat with hiring manager. 1.5-hour interview (on-site if available on a Wednesday). Final More ❯

Customer Insight Analyst Location: Manchester – Hybrid (2 days in office) Salary: Up to £33,000 + benefits Start Date: ASAP The Company A leading education and training provider with a global footprint, delivering professional courses.. they partner with thousands of schools, universities, and businesses to empower learners worldwide. You’ll be joining an insights team of 10, working … heart of data-driven decision making. The Role This is an early-career role, ideal for a recent graduate or someone with 1–2 years’ analytics experience. As a Customer Insight Analyst, you’ll work across multiple datasets including learning, transactional, and operational data, turning numbers into meaningful stories that shape strategic decisions. You’ll gain broad exposure … skills. Analytical mindset with attention to detail. Ability to explain technical findings to non-technical audiences. Desirable: Python for data analysis and visualisation. Previous exposure to education, learning, or customer analytics datasets. Experience working in a team-focused, collaborative environment. Interview Process Initial chat with hiring manager. 1.5-hour interview (on-site if available on a Wednesday). Final More ❯

Customer Insight Analyst Salary: £42,000 Our client, a leading mutual housing society with over 12,000 homes, is seeking a Customer Insight Analyst to join their Analytics and Insights team. This role offers excellent flexibility with hybrid working (4-6 days per month in their Rochdale office) and the opportunity to work directly alongside senior … leadership in a collaborative environment. This position sits within a growing Analytics and Insights team of four, focusing on the technical side of customer data analysis including statistical modelling, machine learning models, and data visualisation tools such as Power BI. You will manage extensive survey programmes, including over 1,000 customer surveys annually and transactional surveys, ensuring compliance … with Tenant Satisfaction Measures (TSM) regulatory requirements. The role centres on analysing customer data and delivering insights back to the business through compelling presentations and visual storytelling. You will create customer segments to better understand tenant needs, with the ultimate goal of making tenants' lives easier through data-driven service improvements. Key Responsibilities: Design and manage comprehensive customer More ❯

Senior Analyst - Customer & Commercial Analytics Location: Hybrid (3 days a week in office - London) Salary: £65k-£75k + Benefits (negotiable for the right candidate) Company Overview: A rapidly growing telecommunications company, recognized for its innovative data-driven strategies and multiple award wins at DataIQ. Backed by a prominent PE firm, they are making big investments in their data … team with a hands-on approach to transforming the telco space through analytics. Role Overview: This is an exciting individual contributor role where you will take ownership of key customer & commercial analytics, focusing on customer retention, churn, CLTV, and segmentation. You'll work closely with senior stakeholders (MDs, FD, Commercial Directors, Marketing Directors) and provide actionable insights to … guide strategic decisions. This is not your typical BAU role - you'll be delivering deep insights, from customer behavior analysis to evaluating new opportunities like eSIMs and companion devices. Key Responsibilities: Customer Analytics: Deep dive into churn, retention, loyalty, and CLTV. Understand the customer lifecycle and behavior. Segmentation: Identify and develop marketing strategies based on customer More ❯

Marketing Analyst/Junior Customer Analyst Up to £35,000 Hybrid - London A fantastic opportunity to join a boutique digital agency as a Marketing Analyst , working across a range of exciting clients and projects. THE COMPANY This boutique digital agency delivers a full spectrum of data and analytics services, partnering with clients across various sectors to … drive smarter marketing and business decisions. As a Marketing Analyst , you'll join a growing analytics team, helping clients optimise their customer strategies and marketing performance through data-led insight. This is an ideal next step for someone with ~1 year of marketing/customer analytics experience looking to deepen their skills in a fast-paced, supportive … environment. THE ROLE & RESPONSIBILITIES Delivering insight reports and dashboards to visualise customer and marketing data Conducting detailed customer and campaign performance analysis to uncover actionable insights Supporting client teams by identifying opportunities for improved targeting and engagement Managing and maintaining clean, structured datasets across platforms Assisting with the implementation and optimisation of marketing analytics tools (e.g. GA, CRM More ❯

Senior Customer Services Analyst (Viator) Oxford, United Kingdom Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believethat making memories is what travel is all about. And with 300,000+ travel experiences toexplore-everything from simple tours to extreme adventures (and all the niche, interesting … easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary.Viator. One app, 300,000+ travel experiences you'll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. … The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to providing the highest quality data More ❯

Fluent German speaking IT Customer Service Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT Customer Service Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … in a fast-paced, tech-driven environment Bonus if you have: Experience working in relevant industries such as Entertainment, Sports, Media, or Gaming Video Experience working in partner or customer support operations role within a technology company What you’ll be doing: Assist partners and partner managers with troubleshooting, and triage operational requests to the appropriate teams. Build a More ❯

Fluent German speaking IT Customer Service Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT Customer Service Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … in a fast-paced, tech-driven environment Bonus if you have: Experience working in relevant industries such as Entertainment, Sports, Media, or Gaming Video Experience working in partner or customer support operations role within a technology company What you’ll be doing: Assist partners and partner managers with troubleshooting, and triage operational requests to the appropriate teams. Build a More ❯

Fluent German speaking IT Customer Service Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT Customer Service Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … in a fast-paced, tech-driven environment Bonus if you have: Experience working in relevant industries such as Entertainment, Sports, Media, or Gaming Video Experience working in partner or customer support operations role within a technology company What you’ll be doing: Assist partners and partner managers with troubleshooting, and triage operational requests to the appropriate teams. Build a More ❯

Fluent German speaking IT Customer Service Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT Customer Service Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … in a fast-paced, tech-driven environment Bonus if you have: Experience working in relevant industries such as Entertainment, Sports, Media, or Gaming Video Experience working in partner or customer support operations role within a technology company What you’ll be doing: Assist partners and partner managers with troubleshooting, and triage operational requests to the appropriate teams. Build a More ❯

Fluent German speaking IT Customer Service Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We’re looking for a German speaking IT Customer Service Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner … in a fast-paced, tech-driven environment Bonus if you have: Experience working in relevant industries such as Entertainment, Sports, Media, or Gaming Video Experience working in partner or customer support operations role within a technology company What you’ll be doing: Assist partners and partner managers with troubleshooting, and triage operational requests to the appropriate teams. Build a More ❯

Our client is looking for a Data Analyst to support customer retention across EMEA. This role will play a key part in understanding and improving customer experience, from product onboarding to lifecycle communications. You'll help them answer the big question - are they working? What you'll be doing: Partnering cross-functionally to design, roll out, and … measure new customer experiences Leading A/B tests to measure and optimise customer retention strategies Defining KPIs and providing insights into what 'success' really looks like Building dashboards to make insights actionable What we're looking for: Strong analytical mindset; not just dashboards but the ability to break down problems logically A/B testing expertise Advanced More ❯

in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone … with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more … effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver More ❯

in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone … with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more … effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver More ❯

in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone … with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more … effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver More ❯

in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone … with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more … effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver More ❯

in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone … with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more … effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver More ❯

This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be joining at a key growth point in the organisation and work with an existing team of Data Analysts to increase adoption of technology and analytics tools (Python/Power BI) to aid strategic … ROI Client Details This position is with a rapidly expanding organisation within the financial services sector. The company is committed to leveraging data to enhance its offerings and improve customer experience Description This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be … technology and analytics tools (Python/Power BI) to aid strategic decision making and increase ROI. You will work with the CRM team and 3rd Party companies to enhance customer profiling and maximise marketing channels. The role has a highly flexible hybrid/remote working environment - 1-2 days per quarter onsite in Nottingham Key Responsibilities: Analyse and interpret More ❯